分析
前一年款（2019）每年 1.0 条，比这一年款少。后一年款（2021）每年 2.1 条，比这一年款少。2020 款上路前两年累计 0 条投诉，比同年款车的平均低 100%。
最常见的问题类别是电气（占投诉 77.7%），其次是内饰与配置（19.1%）与其他（1.3%）。电气类投诉在这里的比例是全部跟踪车型的 4.9 倍。在电气类投诉里，车主最常提到 “mmi”、“reboots”、“camera”、“navigation”与“backup”。有 1 条投诉（0.6%）提到碰撞或起火；车主报告 0 人受伤、0 人死亡。
一半的事故发生在年款起算 64 个月内；最集中的时期是五年以后（占 94%）。近 12 个月新增 6 条投诉，前 12 个月是 147 条，投诉速度在降温。
NHTSA 列出该年款 3 项安全召回。 有 2% 的投诉落在召回已处理的部件范围。
安全召回 (3)
TIRES 案号 22V034000 · 2022-01-26
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
风险: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
处置: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
SEATS 案号 21V874000 · 2021-11-10
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
风险: A disabled passenger air bag increases the risk of injury in the event of a crash.
处置: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY 案号 21V295000 · 2021-04-26
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
风险: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
处置: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
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