分析
后一年款（2019）每年 1.0 条，比这一年款少。2018 款上路前两年累计 8 条投诉，比同年款车的平均低 91%。
最常见的问题类别是电气（占投诉 33.3%），其次是内饰与配置（15.7%）与发动机（13.7%）。电气类投诉在这里的比例是全部跟踪车型的 2.1 倍。在电气类投诉里，车主最常提到 “injury fatality”、“fire injury”、“crash fire”、“component available”与“communications”。有 4 条投诉（7.8%）提到碰撞或起火；车主报告 1 人受伤、0 人死亡。
一半的事故发生在年款起算 63 个月内；最集中的时期是五年以后（占 55%）。近 12 个月新增 19 条投诉，前 12 个月是 3 条，投诉速度在升温。
NHTSA 列出该年款 4 项安全召回。 有 16% 的投诉落在召回已处理的部件范围。
安全召回 (4)
SEATS 案号 21V874000 · 2021-11-10
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
风险: A disabled passenger air bag increases the risk of injury in the event of a crash.
处置: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案号 19V547000 · 2019-07-24
摘要: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
风险: A disabled passenger air bag increases the risk of injury in the event of a crash.
处置: Audi will notify owners, and dealers will install cable ties to the harness, free of charge. The recall began September 9, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Audi's number for this recall is 74D9.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案号 18V836000 · 2018-11-27
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
风险: If the air bag does not deploy correctly in the event of a crash, it can increase the risk of an injury.
处置: Volkswagen will notify owners, and dealers will inspect the air bag mounting screw, tightening or replacing it as necessary, free of charge. The recall began December 19, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Y4.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS 案号 17V675000 · 2017-10-25
摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
风险: The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.
处置: Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall began March 13, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 70G6.
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