InsightArise Cars美国车主投诉指数
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2018 款 Chevrolet Malibu 问题、投诉与召回

较多 平稳

NHTSA 收到 2018 款 Chevrolet Malibu 的车主投诉共 705 条,折合每车龄年 81.3 条,以同车龄的车来说投诉比一般车多(投诉指数 1.93;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 59 名。与 Chevrolet 其他车型相比,它的投诉率高 77%;与其他中型轿车相比则高 103%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2017-10-24 与 2026-08-06 之间。 事故发生到提交投诉的中位延迟:5 天。

705投诉
81.3每车龄年投诉数
1.93投诉指数 对比全部跟踪车型
6召回
4.0%涉及碰撞或起火的比例
62近 12 个月

分析

后一年款(2019)每年 24.9 条,比这一年款少。2018 款上路前两年累计 98 条投诉,比同年款车的平均高 10%。

最常见的问题类别是发动机(占投诉 40.4%),其次是变速箱/动力系统(17.0%)与电气(12.1%)。发动机类投诉在这里的比例是全部跟踪车型的 1.8 倍。在发动机类投诉里,车主最常提到 “reduced”、“engine power”、“engine light”、“check engine”与“message”。有 28 条投诉(4.0%)提到碰撞或起火;车主报告 17 人受伤、0 人死亡。

一半的事故发生在年款起算 46 个月内;最集中的时期是五年以后(占 33%)。近 12 个月新增 62 条投诉,前 12 个月是 63 条,速度大致平稳。

NHTSA 列出该年款 6 项安全召回。 有 38% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

投诉指数

  • 对比全部跟踪车型1.93
  • 对比 Chevrolet 其他车型1.77
  • 对比其他 2018 年款1.66
  • 对比其他中型轿车2.03
  • 上路前两年的投诉数 · 对比同年款平均 (98)1.1
  • 第 59 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201881.3 每年1.93
  • 201924.9 每年0.59
  • 202029.2 每年0.69
  • 202115.5 每年0.37
  • 202220.1 每年0.48
  • 202318.5 每年0.44
  • 202414.6 每年0.35
  • 20256.6 每年0.16

Chevrolet Malibu 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机285 · 40.4% · 1.82×
  • 变速箱/动力系统120 · 17.0% · 1.46×
  • 电气85 · 12.1% · 0.77×
  • 内饰与配置77 · 10.9% · 1.22×
  • 其他32 · 4.5% · 2.49×
  • 刹车31 · 4.4% · 0.73×
  • 燃油系统23 · 3.3% · 0.77×
  • 转向20 · 2.8% · 0.43×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • reduced125
  • engine power102
  • engine light82
  • check engine75
  • message53
  • shift park26

变速箱/动力系统 · 投诉中常见的词

  • shift park75
  • park message41
  • shifter22
  • message shift13
  • help help8
  • repurchase10

电气 · 投诉中常见的词

  • shift park28
  • reduced17
  • shut19
  • putting park6
  • park message6
  • it's park4

问题分类: 发动机 · 变速箱/动力系统 · 电气 · 内饰与配置 · 刹车

投诉提交的年份

2017: 1 1 2017 2018: 12 12 2018 2019: 85 85 2019 2020: 122 122 2020 2021: 127 127 2021 2022: 105 105 2022 2023: 87 87 2023 2024: 58 58 2024 2025: 66 66 2025 2026: 42 42 2026
  • 报告碰撞: 24
  • 报告起火: 4
  • 受伤: 17
  • 死亡: 0

事故发生时的车龄

  • 1 年内4.0%
  • 1–2 年14.0%
  • 2–3 年16.9%
  • 3–5 年32.2%
  • 5 年以上32.9%

事故车龄中位数: 46 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 中型轿车

车型投诉每车龄年投诉数投诉指数
2018 Nissan Altima22525.90.62
2018 Hyundai Sonata37843.61.04
2018 Chevrolet Malibu70581.31.93
2018 Toyota Camry76488.12.09
2018 Honda Accord1,979228.25.42

安全召回 (6)

SEAT BELTS:CRITICAL FASTENERS 案号 21V649000 · 2021-08-20

摘要: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

风险: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

处置: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 20V668000 · 2020-10-29

摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

风险: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

处置: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

ELECTRICAL SYSTEM:SOFTWARE 案号 19V642000 · 2019-09-06

摘要: General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.

风险: Disabled fuel injectors would prevent the engine from starting and may cause a stall, increasing the risk of a crash.

处置: GM will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began October 16, 2019. Owners may contact GM customer service at 1-800-630-2438. GM's number for this recall is N192221960.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案号 18V576000 · 2018-08-30

摘要: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

风险: A reduction of braking performance can increase the risk of a crash.

处置: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 案号 18V400000 · 2018-06-14

摘要: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.

风险: In the event of a crash, improper air bag deployment can increase the risk of injury.

处置: GM will notify owners, and dealers will replace the front passenger PPS seat service kit, free of charge. The recall began August 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18208.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 18V358000 · 2018-05-31

摘要: General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

风险: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

处置: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2018 款 Chevrolet Malibu 有多少投诉?

NHTSA 收到 2018 款 Chevrolet Malibu 共 705 条投诉,约每车龄年 81.3 条。

2018 款 Chevrolet Malibu 最常见的问题是什么?

最常见的类别是发动机,占投诉的 40.4%。

2018 款 Chevrolet Malibu 有召回吗?

NHTSA 列出该年款 6 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Pedestrian alert sounds”(2023-01-27 开启,已于 2023-08-07 结案)。

2018 款 Chevrolet Malibu 现在还有人在投诉吗?

近 12 个月新增 62 条投诉,前 12 个月是 63 条,速度大致平稳。

2018 款 Chevrolet Malibu 跟同类车比起来如何?

NHTSA 收到 2018 款 Chevrolet Malibu 的车主投诉共 705 条,折合每车龄年 81.3 条,以同车龄的车来说投诉比一般车多(投诉指数 1.93;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 59 名。与 Chevrolet 其他车型相比,它的投诉率高 77%;与其他中型轿车相比则高 103%。