InsightArise Cars美国车主投诉指数
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2018 款 Toyota Tundra 问题、投诉与召回

少很多 平稳

NHTSA 收到 2018 款 Toyota Tundra 的车主投诉共 99 条,折合每车龄年 11.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.27;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 16 名。与 Toyota 其他车型相比,它的投诉率低 67%;与其他全尺寸皮卡相比则低 88%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2017-12-10 与 2026-06-11 之间。 事故发生到提交投诉的中位延迟:9 天。

99投诉
11.4每车龄年投诉数
0.27投诉指数 对比全部跟踪车型
9召回
7.1%涉及碰撞或起火的比例
11近 12 个月

分析

后一年款(2019)每年 9.4 条,比这一年款少。2018 款上路前两年累计 38 条投诉,比同年款车的平均低 57%。

最常见的问题类别是电气(占投诉 30.3%),其次是燃油系统(16.2%)与刹车(14.1%)。电气类投诉在这里的比例是全部跟踪车型的 1.9 倍。在电气类投诉里,车主最常提到 “pre-collision”、“trailer brake”、“brake error”、“malfunction trailer”与“pre collision”。有 7 条投诉(7.1%)提到碰撞或起火;车主报告 6 人受伤、0 人死亡。

一半的事故发生在年款起算 43 个月内;最集中的时期是第一年(占 31%)。近 12 个月新增 11 条投诉,前 12 个月是 9 条,速度大致平稳。

NHTSA 列出该年款 9 项安全召回。 有 54% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.27
  • 对比 Toyota 其他车型0.33
  • 对比其他 2018 年款0.23
  • 对比其他全尺寸皮卡0.12
  • 上路前两年的投诉数 · 对比同年款平均 (38)0.43
  • 第 16 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Toyota Tundra 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气30 · 30.3% · 1.92×
  • 燃油系统16 · 16.2% · 3.76×
  • 刹车14 · 14.1% · 2.32×
  • 发动机11 · 11.1% · 0.5×
  • 其他6 · 6.1% · 3.37×
  • 转向4 · 4.0% · 0.62×
  • 安全气囊与安全带4 · 4.0% · 1.05×
  • 车身与结构4 · 4.0% · 0.44×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • pre-collision9
  • trailer brake7
  • brake error4
  • malfunction trailer3
  • pre collision4
  • safety sense3

燃油系统 · 投诉中常见的词

  • fuel pump14
  • recall fuel3
  • pump recall3
  • show3
  • towed5
  • online3

刹车 · 投诉中常见的词

  • integrated brake3
  • brake controller3
  • trailer5
  • brakes6
  • pedal4
  • braking3

问题分类: 发动机 · 变速箱/动力系统 · 燃油系统 · 电气 · 内饰与配置 · 刹车 · 车身与结构 · 轮胎、轮毂与悬挂

投诉提交的年份

2017: 3 3 2017 2018: 25 25 2018 2019: 10 10 2019 2020: 10 10 2020 2021: 3 3 2021 2022: 17 17 2022 2023: 8 8 2023 2024: 5 5 2024 2025: 12 12 2025 2026: 6 6 2026
  • 报告碰撞: 4
  • 报告起火: 3
  • 受伤: 6
  • 死亡: 0

事故发生时的车龄

  • 1 年内31.3%
  • 1–2 年12.1%
  • 2–3 年6.1%
  • 3–5 年20.2%
  • 5 年以上30.3%

事故车龄中位数: 43 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 全尺寸皮卡

车型投诉每车龄年投诉数投诉指数
2018 Toyota Tundra9911.40.27
2018 GMC Sierra 150029834.40.82
2018 Chevrolet Silverado 150051459.31.41
2018 Ram 150065675.61.8
2018 Ford F-1501,890217.95.18

安全召回 (9)

STEERING:HYDRAULIC POWER ASSIST SYSTEM 案号 21E103000 · 2021-12-23

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain JTEKT power steering gear assembly service parts for 2007-2021 Tundra and 2008-2022 Sequoia, part numbers 44250-0C160, 44250-0C131, 44250-0C170, and 11250-0C121. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.

风险: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

处置: Dealers will inspect and replace the power steering gear assembly, free of charge. Owner notification letters were mailed on February 17, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TH01.

STEERING:HYDRAULIC POWER ASSIST SYSTEM 案号 21V920000 · 2021-11-23

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.

风险: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

处置: Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.

EXTERIOR LIGHTING:HEADLIGHTS 案号 21V688000 · 2021-09-02

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Tundra vehicles. The headlight electrical circuits may power the high and low beams simultaneously, which could overheat the electrical connector.

风险: An overheated electrical connector can increase the risk of a fire.

处置: Dealers will modify the engine wire harness assembly and replace any damaged bulb, bulb connector, and/or headlight assembly as necessary, free of charge. Owner notification letters were mailed April 25, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB06 and 21TA06.

EXTERIOR LIGHTING:TURN SIGNAL 案号 20V410000 · 2020-07-15

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2020 Toyota Tundra vehicles equipped with LED headlight assemblies. Due to a wiring error, the front turn signals may not flash brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: If the turn signals or hazard lamps do not flash brightly enough, other drivers may fail to see that the turn signal or hazard lamp functions have been activated, increasing the risk of a crash.

处置: Toyota will notify owners, and dealers will modify the wire harness connected to the front turn signal bulbs free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-800-270-9371. Toyota's number for this recall is 20TB12/20TA12.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 20V012000 · 2020-01-13

摘要: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

处置: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

EQUIPMENT:OTHER:LABELS 案号 18V711000 · 2018-10-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra vehicles. The accessory all-weather floormats may have been counted twice when creating the load carrying capacity modification label, resulting in the capacity modification label incorrectly overstating the additional weight by 10 pounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

风险: Since the incorrect label is not within 1% of the additional weight, the vehicles are not compliant with the FMVSS.

处置: All vehicle owners will be sent a corrected label. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Z.

ELECTRICAL SYSTEM:SOFTWARE 案号 18V685000 · 2018-10-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."

风险: If the air bags do not deploy as intended, it can increase the risk of injury in a crash.

处置: Toyota will notify owners, and dealers will update the software for the air bag ECU, free of charge. The recall began October 26, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0X. Note: 18V-122 was superseded by this recall. The software remedy also includes the updates to the software for 18V-122.

ELECTRONIC STABILITY CONTROL (ESC) 案号 18V122000 · 2018-02-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Tundra and Sequoia vehicles. Electrical interference within the power supply circuit may cause the vehicle's electronic stability control system to be deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

风险: Deactivation of the vehicle stability control system can increase the risk of a crash in certain conditions.

处置: Toyota will notify owners, and dealers will update the vehicle's software, free of charge. The recall began March 14, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0H. Note: This recall has been superseded by 18V-685. The software remedy for 18V-685 includes the updates to the software for this recall.

EQUIPMENT:OTHER:LABELS 案号 17V831000 · 2017-12-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

风险: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.

处置: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2018 款 Toyota Tundra 有多少投诉?

NHTSA 收到 2018 款 Toyota Tundra 共 99 条投诉,约每车龄年 11.4 条。

2018 款 Toyota Tundra 最常见的问题是什么?

最常见的类别是电气,占投诉的 30.3%。

2018 款 Toyota Tundra 有召回吗?

NHTSA 列出该年款 9 项安全召回。

2018 款 Toyota Tundra 现在还有人在投诉吗?

近 12 个月新增 11 条投诉,前 12 个月是 9 条,速度大致平稳。

2018 款 Toyota Tundra 跟同类车比起来如何?

NHTSA 收到 2018 款 Toyota Tundra 的车主投诉共 99 条,折合每车龄年 11.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.27;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 16 名。与 Toyota 其他车型相比,它的投诉率低 67%;与其他全尺寸皮卡相比则低 88%。