InsightArise Cars美国车主投诉指数
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2018 款 Ram 1500 问题、投诉与召回

较多 平稳

NHTSA 收到 2018 款 Ram 1500 的车主投诉共 656 条,折合每车龄年 75.6 条,以同车龄的车来说投诉比一般车多(投诉指数 1.80;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 56 名。与 Ram 其他车型相比,它的投诉率低 32%;与其他全尺寸皮卡相比则低 23%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-01-02 与 2026-08-31 之间。 事故发生到提交投诉的中位延迟:16 天。

656投诉
75.6每车龄年投诉数
1.8投诉指数 对比全部跟踪车型
15召回
5.0%涉及碰撞或起火的比例
80近 12 个月

分析

后一年款(2019)每年 190.8 条,比这一年款多。2018 款上路前两年累计 73 条投诉,比同年款车的平均低 18%。

最常见的问题类别是电气(占投诉 23.2%),其次是发动机(23.0%)与燃油系统(14.6%)。在电气类投诉里,车主最常提到 “screen”、“radio”、“uconnect”、“delaminating”与“camera”。有 33 条投诉(5.0%)提到碰撞或起火;车主报告 25 人受伤、0 人死亡。

一半的事故发生在年款起算 59 个月内;最集中的时期是五年以后(占 49%)。近 12 个月新增 80 条投诉,前 12 个月是 99 条,速度大致平稳。

NHTSA 列出该年款 15 项安全召回。 有 72% 的投诉落在召回已处理的部件范围。有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure”(2025-07-03 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型1.8
  • 对比 Ram 其他车型0.68
  • 对比其他 2018 年款1.54
  • 对比其他全尺寸皮卡0.77
  • 上路前两年的投诉数 · 对比同年款平均 (73)0.82
  • 第 56 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201875.6 每年1.8
  • 2019190.8 每年4.53
  • 202093.2 每年2.21
  • 2021118.3 每年2.81
  • 2022129.2 每年3.07
  • 202353.1 每年1.26
  • 202426.2 每年0.62
  • 2025199.1 每年4.73

Ram 1500 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气152 · 23.2% · 1.47×
  • 发动机151 · 23.0% · 1.04×
  • 燃油系统96 · 14.6% · 3.39×
  • 转向64 · 9.8% · 1.51×
  • 内饰与配置57 · 8.7% · 0.97×
  • 变速箱/动力系统37 · 5.6% · 0.48×
  • 刹车30 · 4.6% · 0.76×
  • 轮胎、轮毂与悬挂20 · 3.0% · 1.2×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • screen66
  • radio52
  • uconnect34
  • delaminating23
  • camera47
  • settings26

发动机 · 投诉中常见的词

  • engine cooling38
  • engine engine39
  • diesel29
  • cooling recall25
  • egr15
  • manifold16

燃油系统 · 投诉中常见的词

  • fuel77
  • system diesel31
  • diesel recall27
  • tank31
  • pump37
  • nozzle16

问题分类: 发动机 · 电气 · 转向 · 变速箱/动力系统 · 内饰与配置 · 车身与结构 · 燃油系统 · 刹车 · 安全气囊与安全带 · 轮胎、轮毂与悬挂 · 驾驶辅助系统 · 灯光

投诉提交的年份

2018: 25 25 2018 2019: 48 48 2019 2020: 70 70 2020 2021: 76 76 2021 2022: 65 65 2022 2023: 117 117 2023 2024: 108 108 2024 2025: 89 89 2025 2026: 58 58 2026
  • 报告碰撞: 25
  • 报告起火: 8
  • 受伤: 25
  • 死亡: 0

事故发生时的车龄

  • 1 年内5.9%
  • 1–2 年10.4%
  • 2–3 年9.5%
  • 3–5 年25.0%
  • 5 年以上49.2%

事故车龄中位数: 59 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 全尺寸皮卡

车型投诉每车龄年投诉数投诉指数
2018 Toyota Tundra9911.40.27
2018 GMC Sierra 150029834.40.82
2018 Chevrolet Silverado 150051459.31.41
2018 Ram 150065675.61.8
2018 Ford F-1501,890217.95.18

安全召回 (15)

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR 案号 25V592000 · 2025-09-11

摘要: Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

风险: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

处置: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR 案号 25V010000 · 2025-01-16

摘要: Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

风险: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

处置: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

ENGINE AND ENGINE COOLING 案号 23V411000 · 2023-06-08

摘要: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

风险: An engine stall can increase the risk of a crash.

处置: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 案号 22V406000 · 2022-06-09

摘要: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

风险: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

处置: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR 案号 21V632000 · 2021-08-12

摘要: Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

风险: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

处置: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL 案号 20V475000 · 2020-08-13

摘要: Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

风险: An engine stall can increase the risk of a crash.

处置: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 案号 19V757000 · 2019-10-24

摘要: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

风险: Combustion in the intake manifold can increase the risk of a fire.

处置: Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH 案号 19V347000 · 2019-05-09

摘要: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

风险: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

处置: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 19V324000 · 2019-04-25

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

风险: A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.

处置: FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.

POWER TRAIN:AXLE ASSEMBLY 案号 18V556000 · 2018-08-23

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

风险: If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.

处置: Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案号 18V524000 · 2018-08-09

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

风险: A vehicle stall can increase the risk of a crash.

处置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 18V398000 · 2018-06-14

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

风险: A loss of image in the rearview camera while backing up can increase the risk of a crash.

处置: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

ELECTRICAL SYSTEM:WIRING 案号 18V332000 · 2018-05-17

摘要: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

风险: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

处置: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 18V280000 · 2018-05-01

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

风险: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

处置: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 18V100000 · 2018-02-08

摘要: Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

风险: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

处置: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2018 款 Ram 1500 有多少投诉?

NHTSA 收到 2018 款 Ram 1500 共 656 条投诉,约每车龄年 75.6 条。

2018 款 Ram 1500 最常见的问题是什么?

最常见的类别是电气,占投诉的 23.2%。

2018 款 Ram 1500 有召回吗?

NHTSA 列出该年款 15 项安全召回。 有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure”(2025-07-03 开启,仍在进行中)。

2018 款 Ram 1500 现在还有人在投诉吗?

近 12 个月新增 80 条投诉,前 12 个月是 99 条,速度大致平稳。

2018 款 Ram 1500 跟同类车比起来如何?

NHTSA 收到 2018 款 Ram 1500 的车主投诉共 656 条,折合每车龄年 75.6 条,以同车龄的车来说投诉比一般车多(投诉指数 1.80;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 56 名。与 Ram 其他车型相比,它的投诉率低 32%;与其他全尺寸皮卡相比则低 23%。