0.23 vs. all vehicles Too few recent reports to judge
56 of the 2,650 complaints about the Chrysler Pacifica (2.1%) concern Body & structure, making it the model's #9 problem area. That share is 0.2× the Body & structure share across all tracked vehicles.
56Complaints · Body & structure
2.1%Share of complaints
0.23×vs. all vehicles
10Last 12 months
1.8%Share involving a crash or fire
2Related recalls
Analysis
By model year, Body & structure complaints peak with the 2018 model (18, 2% of that year's complaints) and are lowest for the 2023 model (1). 10 Body & structure complaints were filed in the last 12 months.
Owners most often describe: “sliding”, “door”, “button”, “close” and “open”. 1 of these reports (1.8%) describe a crash or fire, with 7 injuries and 1 death mentioned.
2 recall campaigns relate to this area, most recently campaign 24V238000 (2024-03-28, model years 2024).
09/17/23 Was driving 65mph, car was slowing Down in front of me and turned cruise control off. Immediately car started stalling. Was in middle lane with cars on both sides. Turned on flashers and no power in gas pedal.
Body & structure · 2023-10-15 · ODI 11550069 · Crash
When I pushed the button on the handle to close the back sliding door, my 2 year old suddenly stuck his hand in front of where the door was shutting and the door did not stop.
Body & structure · 2022-10-19 · ODI 11490068
Three times the back hatch has opened on its own within minutes after parking it, and car off.Last time I feared I was going to be crushed against garage door. The hatch continues to open even after hitting me. Last time was very hard to stop it.
Body & structure · 2026-08-19 · ODI 11758054
Over a year ago I noticed several paint bubbles along the front edge of the hood above the grille. This is widely reported issue with the 2017–2020 Chrysler Pacifica.
Body & structure · 2026-07-08 · ODI 11748999
The driver’s side sun visor broke off and was hanging by the electrical wires in front of my face while I was driving. It hampered my ability to see the road ahead. The dealer observed the situation and ordered a new sun visor which I had to pay for.
Body & structure · 2026-07-01 · ODI 11747793
My 2018 Chrysler Pacifica suddenly had the AC unit blowing hot air at ~82k miles and 8-years of life. The unit died and as a family vehicle at the start of summer, I'm unable to carry my young children in it in the heat safely as it blows hot air regardless…
Body & structure · 2026-06-17 · ODI 11744874
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS Campaign 24V238000 · 2024-03-28 · Model years: 2024
Summary: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Remedy: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES Campaign 22V619000 · 2022-08-11 · Model years: 2022
Summary: Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Remedy: Dealers will tighten the wiper arm nuts, free of charge. Owner notification letters were mailed August 30, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US's number for this recall is Z80.
How common are Body & structure problems on the Chrysler Pacifica?
56 of the 2,650 complaints about the Chrysler Pacifica (2.1%) concern Body & structure, making it the model's #9 problem area. That share is 0.2× the Body & structure share across all tracked vehicles.
Which Chrysler Pacifica model years have the most Body & structure complaints?
By model year, Body & structure complaints peak with the 2018 model (18, 2% of that year's complaints) and are lowest for the 2023 model (1).
Is there a recall for Chrysler Pacifica Body & structure problems?
2 recall campaigns relate to this area, most recently campaign 24V238000 (2024-03-28, model years 2024).