InsightArise CarsU.S. Owner Complaint Index
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2025 Chrysler Pacifica problems, complaints & recalls

Far fewer Rising

NHTSA has received 28 owner complaints about the 2025 Chrysler Pacifica, or 16.7 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.40, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #33 for fewest complaints per year. Against other Chrysler models its rate is 69% lower; against other Minivans it is 68% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Limited data: fewer than 30 complaints, so shares and indexes are unstable.

Complaints filed between 2025-03-08 and 2026-08-27. Median delay from incident to filing: 23 days.

28Complaints
16.7Complaints per year on the road
0.4Complaint index vs. all tracked vehicles
9Recalls
10.7%Share involving a crash or fire
21Last 12 months

Analysis

The previous model year (2024) drew 25.0 complaints per year, more than this one.

The most common problem area is Airbags & seat belts (25.0% of complaints), followed by Engine (17.9%) and Brakes (10.7%). Airbags & seat belts complaints are 6.5 times as common here as across all tracked vehicles. 3 reports (10.7%) describe a crash or fire; owners mention 0 injuries and 0 deaths.

Half of the reported incidents happened within 14 months of the model year's start; the busiest period was the second year (57% of incidents). In the last 12 months 21 new complaints were filed, versus 7 in the 12 months before — the pace is rising.

NHTSA lists 9 safety recalls for this model year. 36% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.4
  • vs. other Chrysler models0.31
  • vs. other 2025 models0.35
  • vs. other Minivans0.32
  • #33 of 85 · 2025Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 2018124.6 per year2.96
  • 201945.6 per year1.08
  • 202033.6 per year0.8
  • 202168.7 per year1.63
  • 202268.3 per year1.62
  • 202352.0 per year1.24
  • 202425.0 per year0.59
  • 202516.7 per year0.4

Chrysler Pacifica problems, complaints & recalls by model year ›

What owners complain about

  • Airbags & seat belts7 · 25.0% · 6.55×
  • Engine5 · 17.9% · 0.81×
  • Brakes3 · 10.7% · 1.76×
  • Driver-assist systems3 · 10.7% · 1.87×
  • Transmission / powertrain2 · 7.1% · 0.61×
  • Electrical2 · 7.1% · 0.45×
  • Body & structure2 · 7.1% · 0.77×
  • Other2 · 7.1% · 3.92×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Engine · Electrical · Transmission / powertrain · Steering · Interior & equipment · Brakes · Airbags & seat belts · Body & structure · Fuel system

When complaints were filed

2025: 10 10 2025 2026: 18 18 2026
  • Crashes reported: 3
  • Fires reported: 0
  • Injuries: 0
  • Deaths: 0

Vehicle age at incident

  • <1 yr42.9%
  • 1–2 yrs57.1%
  • 2–3 yrs0.0%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 14 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2025 · Minivans

ModelsComplaintsComplaints per year on the roadComplaint index
2025 Chrysler Pacifica2816.70.4
2025 Kia Carnival180107.62.56
2025 Toyota Sienna265158.43.76
2025 Honda Odyssey334199.74.75

Safety recalls (9)

ELECTRONIC STABILITY CONTROL (ESC) Campaign 26V561000 · 2026-09-01

Summary: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Risk: A loss of electronic stability control increases the risk of a crash.

Remedy: Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters are expected to mailed September 29, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.

AIR BAGS:FRONTAL Campaign 26V358000 · 2026-06-02

Summary: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Remedy: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS Campaign 26V296000 · 2026-05-11

Summary: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 26V189000 · 2026-03-26

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: Campaign 25V876000 · 2025-12-17

Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: Campaign 25V877000 · 2025-12-17

Summary: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 25V573000 · 2025-09-04

Summary: Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS Campaign 25V471000 · 2025-07-17

Summary: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 25V302000 · 2025-05-08

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2025 Chrysler Pacifica?

28 complaints were filed with NHTSA for the 2025 Chrysler Pacifica, or about 16.7 per year on the road.

What is the most common problem reported for the 2025 Chrysler Pacifica?

The most common category is Airbags & seat belts, accounting for 25.0% of complaints.

Does the 2025 Chrysler Pacifica have any recalls?

NHTSA lists 9 safety recall(s) for this model year.

Is the 2025 Chrysler Pacifica still generating complaints?

In the last 12 months 21 new complaints were filed, versus 7 in the 12 months before — the pace is rising.

How does the 2025 Chrysler Pacifica compare with similar vehicles?

NHTSA has received 28 owner complaints about the 2025 Chrysler Pacifica, or 16.7 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.40, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #33 for fewest complaints per year. Against other Chrysler models its rate is 69% lower; against other Minivans it is 68% lower.