NHTSA has received 265 owner complaints about the 2025 Toyota Sienna, or 158.4 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 3.76, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #79 for fewest complaints per year. Against other Toyota models its rate is 364% higher; against other Minivans it is 204% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-11-14 and 2026-08-31. Median delay from incident to filing: 69 days.
265Complaints
158.4Complaints per year on the road
3.76Complaint index vs. all tracked vehicles
5Recalls
0.8%Share involving a crash or fire
247Last 12 months
Analysis
The previous model year (2024) drew 24.3 complaints per year, fewer than this one.
The most common problem area is Other (72.1% of complaints), followed by Body & structure (13.2%) and Interior & equipment (8.3%). Other complaints are 39.9 times as common here as across all tracked vehicles. Within Other reports, owners most often mention “seats”, “row”, “recall”, “remedy” and “available”. 2 reports (0.8%) describe a crash or fire; owners mention 7 injuries and 1 death.
Half of the reported incidents happened within 9 months of the model year's start; the busiest period was the first year (74% of incidents). In the last 12 months 247 new complaints were filed, versus 18 in the 12 months before — the pace is rising.
NHTSA lists 5 safety recalls for this model year. 83% of the complaints fall in component areas that a recall addresses.
The Supplemental Restraint System (SRS), specifically the airbag system, is the component of concern. During a two-impact collision involving my 2025 Toyota Sienna XLE, none of the airbags deployed despite significant front-end damage that resulted in the…
I am filing a formal complaint regarding my brand‑new 2025 Toyota Sienna, purchased in February 2025 for nearly $70,000. I am still paying interest on this vehicle, which has failed to perform as promised.
Other · 2026-05-05 · ODI 11735717
The drivers side mirror fluters / wobbles / distorts the image such that it is unusable during the day and dangerous at night.
Body & structure · 2026-08-31 · ODI 11760919
While driving my 2025 Toyota Sienna XLE with Sure Grip Push‑Rock electronic hand controls, the acceleration suddenly stops working without warning.
Electrical · 2026-08-26 · ODI 11759695
The authorized Toyota dealership has declined warranty coverage for the air conditioning system. The unit exhibits intermittent cycling between warm and cold airflow on the highway.
Interior & equipment · 2026-08-15 · ODI 11757095
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Summary: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Sienna Hybrid vehicles. The second-row seat rails may be welded improperly.
Risk: Improperly welded seat rails can prevent the seat from adequately restraining an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the second-row seat rails, free of charge. Owner letters were mailed May 15, 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB12 and 25TA12.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2025 Toyota Sienna?
265 complaints were filed with NHTSA for the 2025 Toyota Sienna, or about 158.4 per year on the road.
What is the most common problem reported for the 2025 Toyota Sienna?
The most common category is Other, accounting for 72.1% of complaints.
Does the 2025 Toyota Sienna have any recalls?
NHTSA lists 5 safety recall(s) for this model year.
Is the 2025 Toyota Sienna still generating complaints?
In the last 12 months 247 new complaints were filed, versus 18 in the 12 months before — the pace is rising.
How does the 2025 Toyota Sienna compare with similar vehicles?
NHTSA has received 265 owner complaints about the 2025 Toyota Sienna, or 158.4 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 3.76, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #79 for fewest complaints per year. Against other Toyota models its rate is 364% higher; against other Minivans it is 204% higher.