NHTSA has received 66 owner complaints about the 2024 Toyota Sienna, or 23.7 per year on the road — fewer complaints than typical (complaint index 0.59, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #46 of 89 by complaints per year (#1 = fewest). Against other Toyota models its rate is 31% lower; against other Minivans it is 54% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2024-03-11 and 2026-09-24. Median delay from incident to filing: 6 days.
66Complaints
23.7Complaints per year on the road
0.59Complaint index vs. all tracked vehicles
3Recalls
7.6%Share involving a crash or fire
25Last 12 months
Analysis
The previous model year (2023) drew 17.4 complaints per year, fewer than this one. The following model year (2025) drew 149.3 per year, more than this one. In its first two years on the road the 2024 model collected 43 complaints, 39% lower than the average vehicle of the same model year.
The most common problem area is Brakes (25.8% of complaints), followed by Unspecified or other (16.7%) and Body & structure (15.2%). Brakes complaints are 4.3 times as common here as across all tracked vehicles. 5 reports (7.6%) describe a crash or fire; owners mention 8 injuries and 0 deaths.
Half of the reported incidents happened within 16 months of the model year's start; the busiest period was the second year (36% of incidents). In the last 12 months 25 new complaints were filed, versus 27 in the 12 months before — down 7%.
NHTSA lists 3 safety recalls for this model year.
Complaint index
vs. all tracked vehicles0.59
vs. other Toyota models0.69
vs. other 2024 models0.61
vs. other Minivans0.46
Complaints in first 2 years on the road · vs. same-year average (43)0.61
Three (3) separate systems failed. 1. Upon seeing cars ahead of us slowing down, my husband pressed the breaks to slow down to avoid collision.
Brakes · 2026-08-26 · ODI 11759813 · Crash
Moving about 55 miles per hour on right lane of I-95 the Jeep in front of me braked abruptly. I braked hard but as my Sienna was quickly slowing down to stop, the brake pad felt spongy when it was slower and as I pressed even harder, it seemed to have stopped…
Brakes · 2026-07-15 · ODI 11750717 · Crash
The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the hatchback independently opened. No warning lights were illuminated.
Body & structure · 2026-08-18 · ODI 11757786
I have never been in an accident in my 31 years of driving. However, I am worried that this van is going to cause me to be hit. Several times I have pulled out to make a left or right turn and my gas pedal does NOTHING.
Electrical · 2026-08-03 · ODI 11754568
Unexplained acceleration during braking which has caused the vehicle to appear to accelerate further during braking actions causing driver to apple brakes harder
Engine · 2026-07-17 · ODI 11751146
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Summary: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
