InsightArise CarsU.S. Owner Complaint Index
English

Chrysler Pacifica Transmission / powertrain problems

1.24 vs. all vehicles Steady

382 of the 2,650 complaints about the Chrysler Pacifica (14.4%) concern Transmission / powertrain, making it the model's third-largest problem area. That share is 1.2× the Transmission / powertrain share across all tracked vehicles.

382Complaints · Transmission / powertrain
14.4%Share of complaints
1.24×vs. all vehicles
80Last 12 months
3.1%Share involving a crash or fire
2Related recalls

Analysis

By model year, Transmission / powertrain complaints peak with the 2018 model (109, 10% of that year's complaints) and are lowest for the 2025 model (2). 80 Transmission / powertrain complaints were filed in the last 12 months versus 66 in the 12 months before — a steady pace.

Owners most often describe: “transmission”, “hybrid”, “van”, “shut soon” and “safely shut”. 12 of these reports (3.1%) describe a crash or fire, with 2 injuries and 0 deaths mentioned.

2 recall campaigns relate to this area, most recently campaign 18V492000 (2018-07-26, model years 2018).

By model year

2018: 109 109 2018 2019: 51 51 2019 2020: 36 36 2020 2021: 69 69 2021 2022: 72 72 2022 2023: 30 30 2023 2024: 13 13 2024 2025: 2 2 2025
YearComplaintsShare of complaints
201810910.1%
20195114.6%
20203616.1%
20216917.7%
20227222.6%
20233015.7%
20241319.4%
202527.1%

When complaints were filed

2018: 11 11 2018 2019: 24 24 2019 2020: 7 7 2020 2021: 17 17 2021 2022: 58 58 2022 2023: 51 51 2023 2024: 90 90 2024 2025: 65 65 2025 2026: 59 59 2026

Last 12 months: 80 · Previous 12 months: 66

Common terms in reports

  • transmission173
  • hybrid88
  • van66
  • shut soon46
  • safely shut43
  • power153

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 18V492000 · 2018-07-26 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Campaign 18V493000 · 2018-07-26 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

Problem areas · Chrysler Pacifica

Chrysler Pacifica problems, complaints & recalls by model year ›

Related reading

Frequently asked questions

How common are Transmission / powertrain problems on the Chrysler Pacifica?

382 of the 2,650 complaints about the Chrysler Pacifica (14.4%) concern Transmission / powertrain, making it the model's third-largest problem area. That share is 1.2× the Transmission / powertrain share across all tracked vehicles.

Which Chrysler Pacifica model years have the most Transmission / powertrain complaints?

By model year, Transmission / powertrain complaints peak with the 2018 model (109, 10% of that year's complaints) and are lowest for the 2025 model (2).

Is there a recall for Chrysler Pacifica Transmission / powertrain problems?

2 recall campaigns relate to this area, most recently campaign 18V492000 (2018-07-26, model years 2018).