InsightArise CarsU.S. Owner Complaint Index
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Chrysler Pacifica Transmission / powertrain problems

1.22 vs. all vehicles Within ±30% year on year

390 of the 2,728 complaints about the Chrysler Pacifica (14.3%) concern Transmission / powertrain, making it the model's third-largest problem area. That share is 1.2× the Transmission / powertrain share across all tracked vehicles.

390Complaints · Transmission / powertrain
14.3%Share of complaints
1.22×vs. all vehicles
77Last 12 months
3.1%Share involving a crash or fire
2Related recalls

Analysis

77 Transmission / powertrain complaints were filed in the last 12 months versus 67 in the 12 months before — up 15%.

12 of these reports (3.1%) describe a crash or fire, with 2 injuries and 0 deaths mentioned.

2 recall campaigns relate to this area, most recently campaign 18V492000 (2018-07-26, model year 2018).

By model year

2018: 111 111 2018 2019: 53 53 2019 2020: 36 36 2020 2021: 69 69 2021 2022: 74 74 2022 2023: 31 31 2023 2024: 14 14 2024 2025: 2 2 2025 2026: 0 0 2026
YearComplaintsShare of complaints
201811110.1%
20195314.8%
20203615.8%
20216917.2%
20227422.4%
20233115.9%
20241419.7%
202526.7%
202600.0%

When complaints were filed

2018: 11 11 2018 2019: 24 24 2019 2020: 7 7 2020 2021: 17 17 2021 2022: 58 58 2022 2023: 51 51 2023 2024: 90 90 2024 2025: 65 65 2025 2026: 67 67 2026

Last 12 months: 77 · Previous 12 months: 67

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

POWER TRAIN:AUTOMATIC TRANSMISSION Campaign 18V492000 · 2018-07-26 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Campaign 18V493000 · 2018-07-26 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

Problem areas · Chrysler Pacifica

Chrysler Pacifica problems, complaints & recalls by model year ›

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