0.54 vs. all vehicles Too few recent reports to judge
60 of the 2,906 complaints about the Jeep Cherokee (2.1%) concern Airbags & seat belts, making it the model's #7 problem area. That share is 0.5× the Airbags & seat belts share across all tracked vehicles.
60Complaints · Airbags & seat belts
2.1%Share of complaints
0.54×vs. all vehicles
12Last 12 months
56.7%Share involving a crash or fire
2Related recalls
Analysis
12 Airbags & seat belts complaints were filed in the last 12 months.
35 of these reports (56.7%) describe a crash or fire, with 48 injuries and 0 deaths mentioned.
2 recall campaigns relate to this area, most recently campaign 24V516000 (2024-07-08, model years 2021 and 2022).
During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the…
I entered my vehicle and noted the panel below the steering column was sagging. Upon closer inspection, it appeared to be an airbag, specifically the driver-side knee bolster air bag.
Airbags & seat belts · 2026-10-06 · ODI 11769343
Seatbelt failure in a 2021 Jeep Cherokee at approximately 80,000 miles. The seatbelt is not functioning properly and does not operate as intended, creating a safety concern.
Airbags & seat belts · 2026-03-30 · ODI 11727980
The contact owns a 2018 Jeep Cherokee. The contact stated that while she and her children were stopped at a light and making a left turn, another vehicle accelerated through the yellow light and collided with the front of her vehicle.
I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didn’t some injuries to me in a driver of the other car.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
AIR BAGS:SIDE/WINDOW:CURTAIN Campaign 24V516000 · 2024-07-08 · Model years: 2021, 2022
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
AIR BAGS Campaign 19V449000 · 2019-06-13 · Model years: 2019
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
