InsightArise CarsU.S. Owner Complaint Index
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Jeep Cherokee Interior & equipment problems

1.02 vs. all vehicles Steady

257 of the 2,798 complaints about the Jeep Cherokee (9.2%) concern Interior & equipment, making it the model's #4 problem area. That share is 1.0× the Interior & equipment share across all tracked vehicles.

257Complaints · Interior & equipment
9.2%Share of complaints
1.02×vs. all vehicles
41Last 12 months
3.9%Share involving a crash or fire
1Related recalls

Analysis

By model year, Interior & equipment complaints peak with the 2019 model (128, 8% of that year's complaints) and are lowest for the 2022 model (1). 41 Interior & equipment complaints were filed in the last 12 months versus 38 in the 12 months before — a steady pace.

Owners most often describe: “shifter”, “ptu”, “transfer unit”, “power transfer” and “light”. 10 of these reports (3.9%) describe a crash or fire, with 2 injuries and 0 deaths mentioned.

1 recall campaign relates to this area, most recently campaign 17V543000 (2017-08-31, model years 2018).

By model year

2018: 99 99 2018 2019: 128 128 2019 2020: 16 16 2020 2021: 13 13 2021 2022: 1 1 2022 2023: 0 0 2023
YearComplaintsShare of complaints
20189914.5%
20191287.9%
2020165.6%
2021138.4%
202212.1%
202300.0%

When complaints were filed

2018: 21 21 2018 2019: 48 48 2019 2020: 29 29 2020 2021: 21 21 2021 2022: 19 19 2022 2023: 22 22 2023 2024: 26 26 2024 2025: 51 51 2025 2026: 20 20 2026

Last 12 months: 41 · Previous 12 months: 38

Common terms in reports

  • shifter60
  • ptu43
  • transfer unit22
  • power transfer22
  • light81
  • radio23

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

EQUIPMENT:OTHER:LABELS Campaign 17V543000 · 2017-08-31 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Problem areas · Jeep Cherokee

Jeep Cherokee problems, complaints & recalls by model year ›

Frequently asked questions

How common are Interior & equipment problems on the Jeep Cherokee?

257 of the 2,798 complaints about the Jeep Cherokee (9.2%) concern Interior & equipment, making it the model's #4 problem area. That share is 1.0× the Interior & equipment share across all tracked vehicles.

Which Jeep Cherokee model years have the most Interior & equipment complaints?

By model year, Interior & equipment complaints peak with the 2019 model (128, 8% of that year's complaints) and are lowest for the 2022 model (1).

Is there a recall for Jeep Cherokee Interior & equipment problems?

1 recall campaign relates to this area, most recently campaign 17V543000 (2017-08-31, model years 2018).