InsightArise CarsU.S. Owner Complaint Index
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Jeep Cherokee Unspecified or other problems

1.01 vs. all vehicles Within ±30% year on year

265 of the 2,906 complaints about the Jeep Cherokee (9.1%) concern Unspecified or other, making it the model's #4 problem area. That share is 1.0× the Unspecified or other share across all tracked vehicles.

265Complaints · Unspecified or other
9.1%Share of complaints
1.01×vs. all vehicles
44Last 12 months
4.2%Share involving a crash or fire
1Related recalls

Analysis

44 Unspecified or other complaints were filed in the last 12 months versus 40 in the 12 months before — up 10%.

11 of these reports (4.2%) describe a crash or fire, with 2 injuries and 0 deaths mentioned.

1 recall campaign relates to this area, most recently campaign 17V543000 (2017-08-31, model year 2018).

By model year

2018: 100 100 2018 2019: 129 129 2019 2020: 19 19 2020 2021: 15 15 2021 2022: 1 1 2022 2023: 0 0 2023 2026: 1 1 2026
YearComplaintsShare of complaints
201810014.6%
20191297.8%
2020195.9%
2021158.7%
202212.0%
202300.0%
2026112.5%

When complaints were filed

2018: 21 21 2018 2019: 48 48 2019 2020: 29 29 2020 2021: 21 21 2021 2022: 19 19 2022 2023: 22 22 2023 2024: 26 26 2024 2025: 51 51 2025 2026: 28 28 2026

Last 12 months: 44 · Previous 12 months: 40

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Related recalls

EQUIPMENT:OTHER:LABELS Campaign 17V543000 · 2017-08-31 · Model years: 2018

Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Problem areas · Jeep Cherokee

Jeep Cherokee problems, complaints & recalls by model year ›