310 of the 2,798 complaints about the Jeep Cherokee (11.1%) concern Electrical, making it the model's third-largest problem area. That share is 0.7× the Electrical share across all tracked vehicles.
310Complaints · Electrical
11.1%Share of complaints
0.7×vs. all vehicles
27Last 12 months
3.2%Share involving a crash or fire
4Related recalls
Analysis
By model year, Electrical complaints peak with the 2019 model (160, 10% of that year's complaints) and are lowest for the 2022 model (3). 27 Electrical complaints were filed in the last 12 months versus 26 in the 12 months before — a steady pace.
Owners most often describe: “shifter”, “radio”, “lights”, “battery” and “red”. 10 of these reports (3.2%) describe a crash or fire, with 3 injuries and 0 deaths mentioned.
4 recall campaigns relate to this area, most recently campaign 20V191000 (2020-09-10, model years 2020).
The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out.
Electrical · 2026-03-26 · ODI 11727244 · Fire
The stop start system has been malfunctioning ever since shortly after I purchased the car. When I purchased the car, my father and I asked for a printout of the CARFAX history to ensure we weren't buying a '"lemon".
Electrical · 2025-05-12 · ODI 11660337 · Crash
The contact owns a 2019 Jeep Cherokee. The contact stated that the rear-view camera was stuck in the on position. There was an abnormal beeping sound while another vehicle was approaching. The local dealer was contacted and notified of the failure.
Electrical · 2026-09-01 · ODI 11761240
I have a 2018 Jeep Cherokee. The exact component causing the problem is UNKNOWN. While driving, a “Service Shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time.
Electrical · 2026-08-13 · ODI 11756845
My driver side seat belt will not stay latched. The screen on my dashboard will freeze up and not turn on or off
Electrical · 2026-08-10 · ODI 11756094
Sudden total loss of power steering assist while driving over a small pothole on Pearman Dairy Road. Full details, diagnostic trouble codes (U0420-00, U0010-00, U1428-00, B2309-64), and Jeep case reference 97368807 are fully documented in the attached formal…
Electrical · 2026-08-06 · ODI 11755280
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Related recalls
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Campaign 20V191000 · 2020-09-10 · Model years: 2020
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of
activation of warning chimes, messages, and gauges.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
ELECTRICAL SYSTEM:WIRING Campaign 18V332000 · 2018-05-17 · Model years: 2018
Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
How common are Electrical problems on the Jeep Cherokee?
310 of the 2,798 complaints about the Jeep Cherokee (11.1%) concern Electrical, making it the model's third-largest problem area. That share is 0.7× the Electrical share across all tracked vehicles.
Which Jeep Cherokee model years have the most Electrical complaints?
By model year, Electrical complaints peak with the 2019 model (160, 10% of that year's complaints) and are lowest for the 2022 model (3).
Is there a recall for Jeep Cherokee Electrical problems?
4 recall campaigns relate to this area, most recently campaign 20V191000 (2020-09-10, model years 2020).