InsightArise Cars美国车主投诉指数
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Jeep Cherokee 电气问题

0.7 对比全部车型 平稳

Jeep Cherokee 的 2,798 条投诉中有 310 条(11.1%)与电气有关,是这款车第三大的问题类别。这个比例是全部跟踪车型电气类占比的 0.7 倍。

310投诉 · 电气
11.1%占投诉比例
0.7×对比全部车型
27近 12 个月
3.2%涉及碰撞或起火的比例
4相关召回

分析

按年款看,电气类投诉以 2019 款最多(160 条,占该年款投诉 10%),2022 款最少(3 条)。近 12 个月新增 27 条电气类投诉,前 12 个月是 26 条,速度大致平稳。

车主最常描述:“shifter”、“radio”、“lights”、“battery”与“red”。其中 10 条(3.2%)提到碰撞或起火,并报告 3 人受伤、0 人死亡。

有 4 项召回案与该类别有关,最近一项是 20V191000(2020-09-10,涵盖 2020 款)。

各年款

2018: 118 118 2018 2019: 160 160 2019 2020: 20 20 2020 2021: 9 9 2021 2022: 3 3 2022 2023: 0 0 2023
年款投诉占投诉比例
201811817.3%
20191609.9%
2020206.9%
202195.8%
202236.2%
202300.0%

投诉提交的年份

2018: 20 20 2018 2019: 61 61 2019 2020: 64 64 2020 2021: 32 32 2021 2022: 31 31 2022 2023: 32 32 2023 2024: 24 24 2024 2025: 30 30 2025 2026: 16 16 2026

近 12 个月: 27 · 前 12 个月: 26

投诉中常见的词

  • shifter79
  • radio44
  • lights87
  • battery61
  • red39
  • turn68

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

相关召回

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 20V191000 · 2020-09-10 · 年款: 2020

摘要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

处置: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 18V917000 · 2018-12-20 · 年款: 2019

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

处置: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案号 18V524000 · 2018-08-09 · 年款: 2018, 2019

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

处置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

ELECTRICAL SYSTEM:WIRING 案号 18V332000 · 2018-05-17 · 年款: 2018

摘要: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

处置: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

问题分类 · Jeep Cherokee

Jeep Cherokee 各年款问题、投诉与召回 ›

延伸阅读

常见问题

Jeep Cherokee 的电气问题常见吗?

Jeep Cherokee 的 2,798 条投诉中有 310 条(11.1%)与电气有关,是这款车第三大的问题类别。这个比例是全部跟踪车型电气类占比的 0.7 倍。

Jeep Cherokee 哪些年款的电气投诉最多?

按年款看,电气类投诉以 2019 款最多(160 条,占该年款投诉 10%),2022 款最少(3 条)。

Jeep Cherokee 的电气问题有召回吗?

有 4 项召回案与该类别有关,最近一项是 20V191000(2020-09-10,涵盖 2020 款)。