Jeep Cherokee 的 2,798 条投诉中有 87 条（3.1%）与转向有关，是这款车第 6 大的问题类别。这个比例是全部跟踪车型转向类占比的 0.5 倍。
按年款看，转向类投诉以 2019 款最多（60 条，占该年款投诉 4%），2021 款最少（1 条）。近 12 个月新增 12 条转向类投诉。
车主最常描述：“steering”、“wheel”、“rack”、“power”与“pinion”。其中 4 条（4.6%）提到碰撞或起火，并报告 3 人受伤、0 人死亡。
有 1 项召回案与该类别有关，最近一项是 19V637000（2019-08-29，涵盖 2019与2020 款）。
近 12 个月: 12 · 前 12 个月: 7
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would occur intermittently.
Pulling into gas station and power steering went out when pulling in, almost hit pump. Not only did it now need a new power steering rack but the clock spring had to be replaced to program it
I went to this dealership today to get my steering column control module reprogrammed. Which includes What the Dealer’s Reprogramming Usually Covers (Standard & Expected) • SCCM (Steering Column Module)programming/configuration — Loads the correct software…
4wd and power steering is off due to some recall issue that affects my make/model/year but for some reason my vin# wasn’t able to be repaired. Alignment is off and I constantly buy used tires
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving approximately 35 MPH, the power steering suddenly failed, and the vehicle began to decelerate. The Service 4-Wheel Drive warning was illuminated.
节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。
摘要: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
处置: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Jeep Cherokee 的 2,798 条投诉中有 87 条（3.1%）与转向有关，是这款车第 6 大的问题类别。这个比例是全部跟踪车型转向类占比的 0.5 倍。
按年款看，转向类投诉以 2019 款最多（60 条，占该年款投诉 4%），2021 款最少（1 条）。
有 1 项召回案与该类别有关，最近一项是 19V637000（2019-08-29，涵盖 2019与2020 款）。