Jeep Cherokee 的 2,906 筆申訴中有 87 筆（3.0%）與轉向有關，是這款車第 6 大的問題類別。這個比例是全部追蹤車款轉向類佔比的 0.5 倍。
近 12 個月新增 10 筆轉向類申訴。
其中 4 筆（4.6%）提到碰撞或起火，並通報 3 人受傷、0 人死亡。
有 1 件召回案與這個類別有關，最近一件是 19V637000（2019-08-29，涵蓋 2019與2020 年款）。
近 12 個月: 10 · 前 12 個月: 9
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
The contact's mother owns a 2020 Jeep Cherokee. The contact stated that while his mother was driving at unknown speeds, the steering wheel stiffened and was difficult to maneuver. The failure would occur intermittently.
Pulling into gas station and power steering went out when pulling in, almost hit pump. Not only did it now need a new power steering rack but the clock spring had to be replaced to program it
I went to this dealership today to get my steering column control module reprogrammed. Which includes What the Dealer’s Reprogramming Usually Covers (Standard & Expected) • SCCM (Steering Column Module)programming/configuration — Loads the correct software…
4wd and power steering is off due to some recall issue that affects my make/model/year but for some reason my vin# wasn’t able to be repaired. Alignment is off and I constantly buy used tires
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving approximately 35 MPH, the power steering suddenly failed, and the vehicle began to decelerate. The Service 4-Wheel Drive warning was illuminated.
節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。
摘要: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
處置: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.