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2018 年款 Jeep Cherokee 問題、申訴與召回

較多 平穩

NHTSA 收到 2018 年款 Jeep Cherokee 的車主申訴共 682 筆,換算每車齡年 78.6 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.87;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 57 名。與 Jeep 其他車款相比,它的申訴率高 8%;與其他緊湊型 SUV相比則高 26%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2017-11-16 與 2026-08-26 之間。 事故發生到提出申訴的中位延遲:5 天。

682申訴
78.6每車齡年申訴數
1.87申訴指數 對比全部追蹤車款
7召回
2.3%涉及碰撞或起火的比例
80近 12 個月

分析

後一年款(2019)每年 211.5 筆,比這一年款多。2018 年款上路前兩年累積 165 筆申訴,比同年款車的平均高 85%。

最常見的問題類別是變速箱/動力系統(佔申訴 36.8%),其次是引擎(23.3%)與電系(17.3%)。變速箱/動力系統類申訴在這裡的比例是全部追蹤車款的 3.2 倍。在變速箱/動力系統類申訴裡,車主最常提到 “shifter”、“ptu”、“power train”、“power transfer”與“transfer unit”。有 16 筆申訴(2.3%)提到碰撞或起火;車主通報 7 人受傷、0 人死亡。

一半的事故發生在年款起算 37 個月內;最集中的時期是五年以後(佔 33%)。近 12 個月新增 80 筆申訴,前 12 個月是 82 筆,速度大致平穩。

NHTSA 列出這個年款 7 件安全召回。 有 93% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Desiccated Air Bag Inflator Rupture」(2021-09-17 開啟,仍在進行中)。

申訴指數

  • 對比全部追蹤車款1.87
  • 對比 Jeep 其他車款1.08
  • 對比其他 2018 年款1.6
  • 對比其他緊湊型 SUV1.26
  • 上路前兩年的申訴數 · 對比同年款平均 (165)1.85
  • 第 57 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201878.6 每年1.87
  • 2019211.5 每年5.03
  • 202043.1 每年1.02
  • 202127.1 每年0.64
  • 202210.3 每年0.24
  • 20230.8 每年0.02

Jeep Cherokee 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 變速箱/動力系統251 · 36.8% · 3.16×
  • 引擎159 · 23.3% · 1.05×
  • 電系118 · 17.3% · 1.1×
  • 內裝與配備99 · 14.5% · 1.62×
  • 煞車22 · 3.2% · 0.53×
  • 安全氣囊與安全帶11 · 1.6% · 0.42×
  • 轉向6 · 0.9% · 0.14×
  • 燃油系統5 · 0.7% · 0.16×

對比全部車款: 1.00 = 全部車款平均

變速箱/動力系統 · 申訴中常見的詞

  • shifter118
  • ptu58
  • power train47
  • power transfer30
  • transfer unit28
  • notification power26

引擎 · 申訴中常見的詞

  • oil77
  • shifter30
  • change33
  • low37
  • engine71
  • shut33

電系 · 申訴中常見的詞

  • shifter76
  • red28
  • lights50
  • gear24
  • turn31
  • message24

問題分類: 變速箱/動力系統 · 引擎 · 電系 · 內裝與配備 · 煞車 · 轉向 · 安全氣囊與安全帶

申訴提出的年份

2017: 2 2 2017 2018: 35 35 2018 2019: 128 128 2019 2020: 144 144 2020 2021: 75 75 2021 2022: 51 51 2022 2023: 43 43 2023 2024: 61 61 2024 2025: 89 89 2025 2026: 54 54 2026
  • 通報碰撞: 11
  • 通報起火: 5
  • 受傷: 7
  • 死亡: 0

事故發生時的車齡

  • 1 年內9.1%
  • 1–2 年20.4%
  • 2–3 年18.3%
  • 3–5 年18.8%
  • 5 年以上33.4%

事故車齡中位數: 37 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 緊湊型 SUV

車款申訴每車齡年申訴數申訴指數
2018 Mazda CX-511713.50.32
2018 Kia Sportage16218.70.44
2018 Volkswagen Tiguan28833.20.79
2018 Toyota RAV434539.80.95
2018 Hyundai Tucson39145.11.07
2018 Chevrolet Equinox40346.51.11
2018 Subaru Forester49356.81.35
2018 Jeep Cherokee68278.61.87
2018 Nissan Rogue70280.91.92
2018 Jeep Compass936107.92.56
2018 Ford Escape1,778205.04.87
2018 Honda CR-V2,128245.35.83

安全召回 (7)

POWER TRAIN 案號 25V011000 · 2025-04-29

摘要: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

風險: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

處置: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案號 18V524000 · 2018-08-09

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

風險: A vehicle stall can increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT 案號 18V494000 · 2018-07-26

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

風險: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

ELECTRICAL SYSTEM:WIRING 案號 18V332000 · 2018-05-17

摘要: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

風險: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

處置: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 案號 18V282000 · 2018-05-01

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

風險: A fuel leak in the presence of the ignition source can increase the risk of a fire.

處置: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

ENGINE AND ENGINE COOLING:ENGINE 案號 17V670000 · 2017-10-24

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

風險: If the oil pump fails, the engine will stall, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

EQUIPMENT:OTHER:LABELS 案號 17V543000 · 2017-08-31

摘要: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

處置: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2018 年款 Jeep Cherokee 有多少申訴?

NHTSA 收到 2018 年款 Jeep Cherokee 共 682 筆申訴,約每車齡年 78.6 筆。

2018 年款 Jeep Cherokee 最常見的問題是什麼?

最常見的類別是變速箱/動力系統,佔申訴的 36.8%。

2018 年款 Jeep Cherokee 有召回嗎?

NHTSA 列出這個年款 7 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Desiccated Air Bag Inflator Rupture」(2021-09-17 開啟,仍在進行中)。

2018 年款 Jeep Cherokee 現在還有人在申訴嗎?

近 12 個月新增 80 筆申訴,前 12 個月是 82 筆,速度大致平穩。

2018 年款 Jeep Cherokee 跟同類車比起來如何?

NHTSA 收到 2018 年款 Jeep Cherokee 的車主申訴共 682 筆,換算每車齡年 78.6 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.87;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 57 名。與 Jeep 其他車款相比,它的申訴率高 8%;與其他緊湊型 SUV相比則高 26%。