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2018 年款 Volkswagen Tiguan 問題、申訴與召回

較少 升溫

NHTSA 收到 2018 年款 Volkswagen Tiguan 的車主申訴共 288 筆,換算每車齡年 33.2 筆,以同車齡的車來說申訴比一般車少(申訴指數 0.79;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 42 名。與 Volkswagen 其他車款相比,它的申訴率高 14%;與其他緊湊型 SUV相比則低 47%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2017-10-04 與 2026-09-02 之間。 事故發生到提出申訴的中位延遲:10 天。

288申訴
33.2每車齡年申訴數
0.79申訴指數 對比全部追蹤車款
13召回 · ⚠ 1
2.8%涉及碰撞或起火的比例
25近 12 個月

分析

後一年款(2019)每年 24.6 筆,比這一年款少。2018 年款上路前兩年累積 153 筆申訴,比同年款車的平均高 72%。

最常見的問題類別是引擎(佔申訴 28.5%),其次是電系(12.5%)與車身與結構(11.1%)。在引擎類申訴裡,車主最常提到 “epc”、“engine”、“accelerate”、“hesitation”與“hesitates”。有 8 筆申訴(2.8%)提到碰撞或起火;車主通報 12 人受傷、0 人死亡。

一半的事故發生在年款起算 19 個月內;最集中的時期是第一年(佔 38%)。近 12 個月新增 25 筆申訴,前 12 個月是 13 筆,申訴速度在升溫。

NHTSA 列出這個年款 13 件安全召回,其中 1 件帶有勿駕駛或停戶外警告。 有 75% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Seat Belt Webbing Failure」(2018-07-03 開啟,已於 2023-02-27 結案)。

申訴指數

  • 對比全部追蹤車款0.79
  • 對比 Volkswagen 其他車款1.14
  • 對比其他 2018 年款0.68
  • 對比其他緊湊型 SUV0.53
  • 上路前兩年的申訴數 · 對比同年款平均 (153)1.72
  • 第 42 名/共 73 · 2018排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201833.2 每年0.79
  • 201924.6 每年0.58
  • 202020.8 每年0.49
  • 202124.0 每年0.57
  • 202255.8 每年1.33
  • 202316.3 每年0.39
  • 202423.2 每年0.55
  • 202527.5 每年0.65

Volkswagen Tiguan 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 引擎82 · 28.5% · 1.28×
  • 電系36 · 12.5% · 0.79×
  • 車身與結構32 · 11.1% · 1.21×
  • 內裝與配備25 · 8.7% · 0.97×
  • 變速箱/動力系統20 · 6.9% · 0.59×
  • 燃油系統19 · 6.6% · 1.53×
  • 安全氣囊與安全帶19 · 6.6% · 1.73×
  • 煞車15 · 5.2% · 0.86×

對比全部車款: 1.00 = 全部車款平均

引擎 · 申訴中常見的詞

  • epc15
  • engine46
  • accelerate20
  • hesitation12
  • hesitates9
  • dangerous21

電系 · 申訴中常見的詞

  • function6
  • unlocked3
  • spot5
  • department5
  • fault5
  • fuel injector3

車身與結構 · 申訴中常見的詞

  • b-pillar9
  • rattle11
  • noise11
  • side15
  • rattling6
  • ticking5

問題分類: 引擎 · 電系 · 內裝與配備 · 車身與結構 · 駕駛輔助系統 · 變速箱/動力系統 · 煞車 · 安全氣囊與安全帶

申訴提出的年份

2017: 4 4 2017 2018: 92 92 2018 2019: 57 57 2019 2020: 26 26 2020 2021: 20 20 2021 2022: 20 20 2022 2023: 21 21 2023 2024: 12 12 2024 2025: 17 17 2025 2026: 19 19 2026
  • 通報碰撞: 5
  • 通報起火: 3
  • 受傷: 12
  • 死亡: 0

事故發生時的車齡

  • 1 年內38.5%
  • 1–2 年19.1%
  • 2–3 年8.0%
  • 3–5 年11.8%
  • 5 年以上22.6%

事故車齡中位數: 19 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2018 · 緊湊型 SUV

車款申訴每車齡年申訴數申訴指數
2018 Mazda CX-511713.50.32
2018 Kia Sportage16218.70.44
2018 Volkswagen Tiguan28833.20.79
2018 Toyota RAV434539.80.95
2018 Hyundai Tucson39145.11.07
2018 Chevrolet Equinox40346.51.11
2018 Subaru Forester49356.81.35
2018 Jeep Cherokee68278.61.87
2018 Nissan Rogue70280.91.92
2018 Jeep Compass936107.92.56
2018 Ford Escape1,778205.04.87
2018 Honda CR-V2,128245.35.83

安全召回 (13)

STRUCTURE:BODY 案號 22V226000 · 2022-04-06

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

風險: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

處置: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

STRUCTURE:BODY:ROOF AND PILLARS 案號 21V732000 · 2021-09-23

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.

風險: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.

處置: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.

SEAT BELTS:FRONT:WEBBING 案號 20V724000 · 2020-11-20

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.

風險: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

處置: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.

UNKNOWN OR OTHER 案號 19V679000 · 2019-09-25

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

風險: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

處置: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 案號 19V188000 · 2019-03-06

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

風險: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

處置: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 18V824000 · 2018-11-26

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

風險: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

處置: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

VISIBILITY:SUN/MOON ROOF ASSEMBLY 案號 18V467000 · 2018-07-13

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.

風險: A short-circuit can increase the risk of a fire.

處置: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 案號 18V375000 · 2018-06-06

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

風險: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.

處置: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT 案號 18V324000 · 2018-05-16

⚠ 停在戶外/勿駕駛警告

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.

風險: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.

處置: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.

SUSPENSION:REAR:SHOCK ABSORBER 案號 18V262000 · 2018-04-25

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

風險: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.

處置: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.

ENGINE 案號 18V159000 · 2018-03-08

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.

風險: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.

處置: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.

AIR BAGS:FRONTAL 案號 18V102000 · 2018-02-09

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

風險: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.

處置: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.

EXTERIOR LIGHTING:TAIL LIGHTS 案號 17V662000 · 2017-10-18

摘要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

風險: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.

處置: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2018 年款 Volkswagen Tiguan 有多少申訴?

NHTSA 收到 2018 年款 Volkswagen Tiguan 共 288 筆申訴,約每車齡年 33.2 筆。

2018 年款 Volkswagen Tiguan 最常見的問題是什麼?

最常見的類別是引擎,佔申訴的 28.5%。

2018 年款 Volkswagen Tiguan 有召回嗎?

NHTSA 列出這個年款 13 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Seat Belt Webbing Failure」(2018-07-03 開啟,已於 2023-02-27 結案)。

2018 年款 Volkswagen Tiguan 現在還有人在申訴嗎?

近 12 個月新增 25 筆申訴,前 12 個月是 13 筆,申訴速度在升溫。

2018 年款 Volkswagen Tiguan 跟同類車比起來如何?

NHTSA 收到 2018 年款 Volkswagen Tiguan 的車主申訴共 288 筆,換算每車齡年 33.2 筆,以同車齡的車來說申訴比一般車少(申訴指數 0.79;1.00 為全部追蹤車款的平均)。在我們追蹤的 73 款 2018 年款車中,它的每年申訴數由少到多排第 42 名。與 Volkswagen 其他車款相比,它的申訴率高 14%;與其他緊湊型 SUV相比則低 47%。