InsightArise Cars米国の自動車オーナー苦情指数
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2018 年式 Volkswagen Tiguan の不具合・苦情・リコール

少ない 増加

NHTSA には 2018 年式 Volkswagen Tiguan についてオーナー苦情が 288 件寄せられており、車齢1年あたり 33.2 件です。同じ車齢の車と比べると苦情は一般的な水準より少ない水準です(苦情指数 0.79、1.00 が追跡中の全車種の平均)。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 42 位です。Volkswagen の他車種と比べると苦情率は14% 高い、他のコンパクト SUVと比べると47% 低いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2017-10-04 から 2026-09-02 まで。 発生から提出までの中央値:10 日。

288苦情
33.2車齢1年あたりの苦情数
0.79苦情指数 追跡中の全車種との比較
13リコール · ⚠ 1
2.8%衝突・火災を含む割合
25直近12か月

分析

翌年式(2019)は年あたり 24.6 件で、この年式より少ない。2018 年式は発売後2年間で 153 件の苦情を集め、同年式の平均的な車より72% 高い水準でした。

最も多い問題領域はエンジン(苦情の 28.5%)で、次いで電装(12.5%)、ボディ・構造(11.1%)です。エンジンの報告でオーナーが最もよく挙げる語は “epc”、“engine”、“accelerate”、“hesitation”、“hesitates” です。8 件(2.8%)は衝突または火災を伴い、負傷 12 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 19 か月以内に発生し、最も多い時期は1年目(38%)でした。直近12か月の新規苦情は 25 件で、その前の12か月は 13 件。ペースは上昇中です。

NHTSA はこの年式について13 件の安全リコールを掲載しています(うち 1 件に運転禁止または屋外駐車の警告)。 苦情の 75% は、リコールが対象とする部位に該当します。この年式は 2 件の NHTSA 欠陥調査の対象で、最新は「Seat Belt Webbing Failure」(2018-07-03 開始、2023-02-27 に終了)です。

苦情指数

  • 追跡中の全車種との比較0.79
  • Volkswagen の他車種との比較1.14
  • 他の 2018 年式との比較0.68
  • 他のコンパクト SUVとの比較0.53
  • 発売後2年間の苦情数 · 同年式平均との比較 (153)1.72
  • 73 車種中 42 位 · 2018ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201833.2 年あたり0.79
  • 201924.6 年あたり0.58
  • 202020.8 年あたり0.49
  • 202124.0 年あたり0.57
  • 202255.8 年あたり1.33
  • 202316.3 年あたり0.39
  • 202423.2 年あたり0.55
  • 202527.5 年あたり0.65

Volkswagen Tiguan 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • エンジン82 · 28.5% · 1.28×
  • 電装36 · 12.5% · 0.79×
  • ボディ・構造32 · 11.1% · 1.21×
  • 内装・装備25 · 8.7% · 0.97×
  • トランスミッション/駆動系20 · 6.9% · 0.59×
  • 燃料系統19 · 6.6% · 1.53×
  • エアバッグ・シートベルト19 · 6.6% · 1.73×
  • ブレーキ15 · 5.2% · 0.86×

全車種との比較: 1.00 = 全車種平均

エンジン · 苦情に多い語

  • epc15
  • engine46
  • accelerate20
  • hesitation12
  • hesitates9
  • dangerous21

電装 · 苦情に多い語

  • function6
  • unlocked3
  • spot5
  • department5
  • fault5
  • fuel injector3

ボディ・構造 · 苦情に多い語

  • b-pillar9
  • rattle11
  • noise11
  • side15
  • rattling6
  • ticking5

問題領域: エンジン · 電装 · 内装・装備 · ボディ・構造 · 運転支援システム · トランスミッション/駆動系 · ブレーキ · エアバッグ・シートベルト

苦情が提出された年

2017: 4 4 2017 2018: 92 92 2018 2019: 57 57 2019 2020: 26 26 2020 2021: 20 20 2021 2022: 20 20 2022 2023: 21 21 2023 2024: 12 12 2024 2025: 17 17 2025 2026: 19 19 2026
  • 衝突の報告: 5
  • 火災の報告: 3
  • 負傷: 12
  • 死亡: 0

事故発生時の車齢

  • 1年未満38.5%
  • 1〜2年19.1%
  • 2〜3年8.0%
  • 3〜5年11.8%
  • 5年以上22.6%

事故時車齢の中央値: 19 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2018 · コンパクト SUV

車種苦情車齢1年あたりの苦情数苦情指数
2018 Mazda CX-511713.50.32
2018 Kia Sportage16218.70.44
2018 Volkswagen Tiguan28833.20.79
2018 Toyota RAV434539.80.95
2018 Hyundai Tucson39145.11.07
2018 Chevrolet Equinox40346.51.11
2018 Subaru Forester49356.81.35
2018 Jeep Cherokee68278.61.87
2018 Nissan Rogue70280.91.92
2018 Jeep Compass936107.92.56
2018 Ford Escape1,778205.04.87
2018 Honda CR-V2,128245.35.83

安全リコール (13)

STRUCTURE:BODY 番号 22V226000 · 2022-04-06

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

リスク: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

対策: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

STRUCTURE:BODY:ROOF AND PILLARS 番号 21V732000 · 2021-09-23

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.

リスク: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.

対策: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.

SEAT BELTS:FRONT:WEBBING 番号 20V724000 · 2020-11-20

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.

リスク: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.

対策: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.

UNKNOWN OR OTHER 番号 19V679000 · 2019-09-25

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

リスク: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

対策: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 番号 19V188000 · 2019-03-06

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

リスク: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

対策: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 番号 18V824000 · 2018-11-26

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

リスク: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

対策: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

VISIBILITY:SUN/MOON ROOF ASSEMBLY 番号 18V467000 · 2018-07-13

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.

リスク: A short-circuit can increase the risk of a fire.

対策: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE 番号 18V375000 · 2018-06-06

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

リスク: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.

対策: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT 番号 18V324000 · 2018-05-16

⚠ 屋外駐車/運転禁止の警告

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.

リスク: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.

対策: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.

SUSPENSION:REAR:SHOCK ABSORBER 番号 18V262000 · 2018-04-25

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process

リスク: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.

対策: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.

ENGINE 番号 18V159000 · 2018-03-08

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.

リスク: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.

対策: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.

AIR BAGS:FRONTAL 番号 18V102000 · 2018-02-09

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

リスク: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.

対策: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.

EXTERIOR LIGHTING:TAIL LIGHTS 番号 17V662000 · 2017-10-18

概要: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

リスク: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.

対策: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

よくある質問

2018 年式 Volkswagen Tiguan の苦情は何件?

NHTSA には 2018 年式 Volkswagen Tiguan について 288 件の苦情があり、車齢1年あたり約 33.2 件です。

2018 年式 Volkswagen Tiguan で最も多い問題は?

最も多いカテゴリはエンジンで、苦情の 28.5% を占めます。

2018 年式 Volkswagen Tiguan にリコールはある?

NHTSA はこの年式について 13 件の安全リコールを掲載しています。 この年式は 2 件の NHTSA 欠陥調査の対象で、最新は「Seat Belt Webbing Failure」(2018-07-03 開始、2023-02-27 に終了)です。

2018 年式 Volkswagen Tiguan は今も苦情が出ていますか?

直近12か月の新規苦情は 25 件で、その前の12か月は 13 件。ペースは上昇中です。

2018 年式 Volkswagen Tiguan は同種の車と比べてどうですか?

NHTSA には 2018 年式 Volkswagen Tiguan についてオーナー苦情が 288 件寄せられており、車齢1年あたり 33.2 件です。同じ車齢の車と比べると苦情は一般的な水準より少ない水準です(苦情指数 0.79、1.00 が追跡中の全車種の平均)。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 42 位です。Volkswagen の他車種と比べると苦情率は14% 高い、他のコンパクト SUVと比べると47% 低いです。