Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2017-10-04 y el 2026-09-02. Mediana entre el incidente y la presentación: 10 días.
Análisis
El año-modelo siguiente (2019) registró 24,6 al año, menos que este. En sus dos primeros años en circulación, el modelo 2018 acumuló 153 quejas, un 72 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (28,5 % de las quejas), seguido de Sistema eléctrico (12,5 %) y Carrocería y estructura (11,1 %). En las quejas de Motor, los dueños mencionan sobre todo “epc”, “engine”, “accelerate”, “hesitation” y “hesitates”. 8 quejas (2,8 %) describen un choque o incendio; los dueños mencionan 12 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 19 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (38 % de los incidentes). En los últimos 12 meses se presentaron 25 quejas nuevas, frente a 13 en los 12 meses anteriores: el ritmo va en aumento.
La NHTSA registra 13 retiros de seguridad para este año-modelo, 1 con aviso de no conducir o estacionar afuera. El 75 % de las quejas corresponde a componentes cubiertos por un retiro. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Seat Belt Webbing Failure» (abierta el 2018-07-03, cerrada el 2023-02-27).
Retiros de seguridad (13)
STRUCTURE:BODY Número 22V226000 · 2022-04-06
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Riesgo: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Solución: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
STRUCTURE:BODY:ROOF AND PILLARS Número 21V732000 · 2021-09-23
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Riesgo: The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Solución: Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
SEAT BELTS:FRONT:WEBBING Número 20V724000 · 2020-11-20
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Riesgo: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Solución: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
UNKNOWN OR OTHER Número 19V679000 · 2019-09-25
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Riesgo: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Solución: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS Número 19V188000 · 2019-03-06
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Riesgo: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Solución: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 18V824000 · 2018-11-26
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Riesgo: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Solución: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
VISIBILITY:SUN/MOON ROOF ASSEMBLY Número 18V467000 · 2018-07-13
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
Riesgo: A short-circuit can increase the risk of a fire.
Solución: Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE Número 18V375000 · 2018-06-06
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Riesgo: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Solución: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Número 18V324000 · 2018-05-16
⚠ Aviso: estacionar afuera / no conducir
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Riesgo: A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Solución: Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
SUSPENSION:REAR:SHOCK ABSORBER Número 18V262000 · 2018-04-25
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Riesgo: If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Solución: Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
ENGINE Número 18V159000 · 2018-03-08
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Riesgo: If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Solución: Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
AIR BAGS:FRONTAL Número 18V102000 · 2018-02-09
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Riesgo: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Solución: Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
EXTERIOR LIGHTING:TAIL LIGHTS Número 17V662000 · 2017-10-18
Resumen: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Riesgo: If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Solución: Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Cómo saber si tu auto tiene un retiro pendiente ›
Preguntas frecuentes
¿Cuántas quejas tiene el Volkswagen Tiguan 2018?
Se presentaron 288 quejas ante la NHTSA por el Volkswagen Tiguan 2018, unas 33,2 por año en circulación.
¿Cuál es el problema más común del Volkswagen Tiguan 2018?
La categoría más común es Motor, con el 28,5 % de las quejas.
¿Tiene retiros el Volkswagen Tiguan 2018?
La NHTSA registra 13 retiro(s) de seguridad para este año-modelo. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Seat Belt Webbing Failure» (abierta el 2018-07-03, cerrada el 2023-02-27).
¿El Volkswagen Tiguan 2018 sigue generando quejas?
En los últimos 12 meses se presentaron 25 quejas nuevas, frente a 13 en los 12 meses anteriores: el ritmo va en aumento.
¿Cómo se compara el Volkswagen Tiguan 2018 con vehículos similares?
La NHTSA ha recibido 288 quejas de propietarios sobre el Volkswagen Tiguan 2018, es decir 33,2 por año en circulación: menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,79; 1,00 es el promedio de todos los vehículos seguidos). Entre los 73 vehículos del año-modelo 2018 que seguimos, ocupa el puesto 42 por menos quejas al año. Frente a otros modelos Volkswagen, su tasa es un 14 % mayor; frente a otros SUV compactos, es un 47 % menor.