Plus Variation annuelle inférieure à 30 %La NHTSA a reçu 687 plaintes de propriétaires concernant la Jeep Cherokee 2018, soit 78,2 par année de circulation — plus de plaintes que la normale (indice de plaintes 1,94, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 76 véhicules du millésime 2018 que nous suivons, elle se classe 60e sur 76 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Jeep, son taux est supérieur de 17 % ; par rapport aux autres SUV compacts, il est supérieur de 30 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2017-11-16 et le 2026-10-03. Délai médian entre l'incident et le dépôt : 6 jours.
Analyse
Le millésime suivant (2019) a généré 213,1 par an, davantage que celui-ci. Durant ses deux premières années de circulation, le millésime 2018 a cumulé 165 plaintes, un niveau supérieur de 92 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Boîte / transmission (37,1 % des plaintes), suivi de Moteur (23,1 %) et Électrique (17,2 %). Les plaintes concernant Boîte / transmission y sont 3,2 fois plus fréquentes que sur l'ensemble des véhicules suivis. 16 plaintes (2,3 %) décrivent un accident ou un incendie ; les propriétaires signalent 7 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 38 mois suivant le début du millésime ; la période la plus chargée est au-delà de cinq ans (34 % des incidents). Au cours des 12 derniers mois, 75 nouvelles plaintes ont été déposées, contre 88 lors des 12 mois précédents — une baisse de 15 %.
La NHTSA recense 7 rappels de sécurité pour ce millésime. 1 enquête NHTSA couvre ce millésime ; la plus récente est « Desiccated Air Bag Inflator Rupture » (analyse technique, ouverte le 2021-09-17, toujours en cours).
Rappels de sécurité (7)
POWER TRAIN Numéro 25V011000 · 2025-01-16
Résumé: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risque: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remède: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD Numéro 18V524000 · 2018-08-09
Résumé: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risque: A vehicle stall can increase the risk of a crash.
Remède: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT Numéro 18V494000 · 2018-07-26
Résumé: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Risque: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remède: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
ELECTRICAL SYSTEM:WIRING Numéro 18V332000 · 2018-05-17
Résumé: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risque: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remède: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Numéro 18V282000 · 2018-05-01
Résumé: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Risque: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remède: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.
ENGINE AND ENGINE COOLING:ENGINE Numéro 17V670000 · 2017-10-24
Résumé: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Risque: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remède: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
EQUIPMENT:OTHER:LABELS Numéro 17V543000 · 2017-08-31
Résumé: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risque: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remède: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
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