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2019 年款 Jeep Cherokee 問題、申訴與召回

多很多 平穩

NHTSA 收到 2019 年款 Jeep Cherokee 的車主申訴共 1,623 筆,換算每車齡年 211.5 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 5.03;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 76 名。與 Jeep 其他車款相比,它的申訴率高 190%;與其他緊湊型 SUV相比則高 240%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2018-05-03 與 2026-09-02 之間。 事故發生到提出申訴的中位延遲:13 天。

1,623申訴
211.5每車齡年申訴數
5.03申訴指數 對比全部追蹤車款
11召回
3.6%涉及碰撞或起火的比例
363近 12 個月

分析

前一年款(2018)每年 78.6 筆,比這一年款少。後一年款(2020)每年 43.1 筆,比這一年款少。2019 年款上路前兩年累積 503 筆申訴,比同年款車的平均高 523%。

最常見的問題類別是變速箱/動力系統(佔申訴 40.9%),其次是引擎(28.8%)與電系(9.9%)。變速箱/動力系統類申訴在這裡的比例是全部追蹤車款的 3.5 倍。在變速箱/動力系統類申訴裡,車主最常提到 “ptu”、“transfer”、“train”、“power”與“unit”。有 58 筆申訴(3.6%)提到碰撞或起火;車主通報 37 人受傷、0 人死亡。

一半的事故發生在年款起算 54 個月內;最集中的時期是五年以後(佔 44%)。近 12 個月新增 363 筆申訴,前 12 個月是 329 筆,速度大致平穩。

NHTSA 列出這個年款 11 件安全召回。 有 89% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款5.03
  • 對比 Jeep 其他車款2.9
  • 對比其他 2019 年款4.62
  • 對比其他緊湊型 SUV3.4
  • 上路前兩年的申訴數 · 對比同年款平均 (503)6.23
  • 第 76 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201878.6 每年1.87
  • 2019211.5 每年5.03
  • 202043.1 每年1.02
  • 202127.1 每年0.64
  • 202210.3 每年0.24
  • 20230.8 每年0.02

Jeep Cherokee 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 變速箱/動力系統664 · 40.9% · 3.52×
  • 引擎467 · 28.8% · 1.3×
  • 電系160 · 9.9% · 0.63×
  • 內裝與配備128 · 7.9% · 0.88×
  • 轉向60 · 3.7% · 0.57×
  • 煞車50 · 3.1% · 0.51×
  • 安全氣囊與安全帶32 · 2.0% · 0.52×
  • 車身與結構24 · 1.5% · 0.16×

對比全部車款: 1.00 = 全部車款平均

變速箱/動力系統 · 申訴中常見的詞

  • ptu285
  • transfer161
  • train164
  • power315
  • unit151
  • recall300

引擎 · 申訴中常見的詞

  • engine245
  • oil125
  • stalled84
  • shut95
  • restart79
  • stalls44

電系 · 申訴中常見的詞

  • radio37
  • battery40
  • shut27
  • turn35
  • uconnect11
  • light50

問題分類: 變速箱/動力系統 · 引擎 · 電系 · 內裝與配備 · 煞車 · 轉向 · 安全氣囊與安全帶

申訴提出的年份

2018: 103 103 2018 2019: 237 237 2019 2020: 163 163 2020 2021: 111 111 2021 2022: 94 94 2022 2023: 137 137 2023 2024: 126 126 2024 2025: 425 425 2025 2026: 227 227 2026
  • 通報碰撞: 40
  • 通報起火: 19
  • 受傷: 37
  • 死亡: 0

事故發生時的車齡

  • 1 年內24.1%
  • 1–2 年9.1%
  • 2–3 年6.9%
  • 3–5 年16.0%
  • 5 年以上43.9%

事故車齡中位數: 54 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 緊湊型 SUV

車款申訴每車齡年申訴數申訴指數
2019 Kia Sportage699.00.21
2019 Volkswagen Tiguan18924.60.58
2019 Mazda CX-526734.80.83
2019 Chevrolet Equinox30039.10.93
2019 Jeep Compass32742.61.01
2019 Hyundai Tucson37548.91.16
2019 Nissan Rogue43156.21.34
2019 Ford Escape58075.61.8
2019 Subaru Forester832108.42.58
2019 Toyota RAV4897116.92.78
2019 Honda CR-V1,088141.83.37
2019 Jeep Cherokee1,623211.55.03

安全召回 (11)

POWER TRAIN 案號 26V290000 · 2026-05-07

摘要: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

風險: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

處置: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

POWER TRAIN 案號 25V011000 · 2025-04-29

摘要: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

風險: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

處置: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

STEERING:RACK AND PINION:RACK 案號 19V637000 · 2019-08-29

摘要: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

風險: A loss of steering control increases the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

AIR BAGS 案號 19V449000 · 2019-06-13

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

風險: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

處置: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

SEATS 案號 19V248000 · 2019-03-28

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

風險: In the event of a crash, the seat may move, increasing the risk of injury.

處置: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 18V917000 · 2018-12-20

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

風險: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

處置: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 18V739000 · 2018-10-19

摘要: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

風險: A vehicle stall can increase the risk of crash.

處置: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 案號 18V524000 · 2018-08-09

摘要: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

風險: A vehicle stall can increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案號 18V523000 · 2018-08-09

摘要: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

風險: A reduction of braking performance can increase the risk of a crash.

處置: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 18V492000 · 2018-07-26

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

風險: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

ENGINE AND ENGINE COOLING:ENGINE 案號 18V344000 · 2018-05-25

摘要: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

風險: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

處置: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2019 年款 Jeep Cherokee 有多少申訴?

NHTSA 收到 2019 年款 Jeep Cherokee 共 1,623 筆申訴,約每車齡年 211.5 筆。

2019 年款 Jeep Cherokee 最常見的問題是什麼?

最常見的類別是變速箱/動力系統,佔申訴的 40.9%。

2019 年款 Jeep Cherokee 有召回嗎?

NHTSA 列出這個年款 11 件安全召回。

2019 年款 Jeep Cherokee 現在還有人在申訴嗎?

近 12 個月新增 363 筆申訴,前 12 個月是 329 筆,速度大致平穩。

2019 年款 Jeep Cherokee 跟同類車比起來如何?

NHTSA 收到 2019 年款 Jeep Cherokee 的車主申訴共 1,623 筆,換算每車齡年 211.5 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 5.03;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 76 名。與 Jeep 其他車款相比,它的申訴率高 190%;與其他緊湊型 SUV相比則高 240%。