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2019 年款 Toyota RAV4 問題、申訴與召回

多很多 平穩

NHTSA 收到 2019 年款 Toyota RAV4 的車主申訴共 897 筆,換算每車齡年 116.9 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.78;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 69 名。與 Toyota 其他車款相比,它的申訴率高 243%;與其他緊湊型 SUV相比則高 88%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-03-15 與 2026-08-23 之間。 事故發生到提出申訴的中位延遲:14 天。

897申訴
116.9每車齡年申訴數
2.78申訴指數 對比全部追蹤車款
8召回
3.3%涉及碰撞或起火的比例
77近 12 個月

分析

前一年款(2018)每年 39.8 筆,比這一年款少。後一年款(2020)每年 96.3 筆,比這一年款少。2019 年款上路前兩年累積 347 筆申訴,比同年款車的平均高 330%。

最常見的問題類別是燃油系統(佔申訴 27.6%),其次是引擎(23.5%)與內裝與配備(10.7%)。燃油系統類申訴在這裡的比例是全部追蹤車款的 6.4 倍。在燃油系統類申訴裡,車主最常提到 “tank”、“gallons”、“fill”、“fuel”與“gas”。有 30 筆申訴(3.3%)提到碰撞或起火;車主通報 23 人受傷、0 人死亡。

一半的事故發生在年款起算 36 個月內;最集中的時期是第一年(佔 30%)。近 12 個月新增 77 筆申訴,前 12 個月是 90 筆,速度大致平穩。

NHTSA 列出這個年款 8 件安全召回。 有 75% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

申訴指數

  • 對比全部追蹤車款2.78
  • 對比 Toyota 其他車款3.43
  • 對比其他 2019 年款2.55
  • 對比其他緊湊型 SUV1.88
  • 上路前兩年的申訴數 · 對比同年款平均 (347)4.3
  • 第 69 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201839.8 每年0.95
  • 2019116.9 每年2.78
  • 202096.3 每年2.29
  • 202188.5 每年2.1
  • 202236.2 每年0.86
  • 202360.1 每年1.43
  • 202474.8 每年1.78
  • 202558.6 每年1.39

Toyota RAV4 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 燃油系統248 · 27.6% · 6.41×
  • 引擎211 · 23.5% · 1.06×
  • 內裝與配備96 · 10.7% · 1.19×
  • 電系86 · 9.6% · 0.61×
  • 車身與結構82 · 9.1% · 0.99×
  • 變速箱/動力系統62 · 6.9% · 0.59×
  • 安全氣囊與安全帶32 · 3.6% · 0.94×
  • 煞車27 · 3.0% · 0.49×

對比全部車款: 1.00 = 全部車款平均

燃油系統 · 申訴中常見的詞

  • tank199
  • gallons147
  • fill141
  • fuel175
  • gas124
  • capacity61

引擎 · 申訴中常見的詞

  • bypass114
  • valve120
  • engine maintenance80
  • coolant134
  • maintenance required71
  • required visit19

內裝與配備 · 申訴中常見的詞

  • bypass17
  • engine maintenance12
  • valve16
  • coolant19
  • roof12
  • maintenance required7

問題分類: 引擎 · 電系 · 內裝與配備 · 燃油系統 · 車身與結構 · 安全氣囊與安全帶 · 變速箱/動力系統 · 煞車 · 轉向 · 輪胎、輪圈與懸吊 · 駕駛輔助系統

申訴提出的年份

2019: 151 151 2019 2020: 196 196 2020 2021: 90 90 2021 2022: 71 71 2022 2023: 117 117 2023 2024: 137 137 2024 2025: 94 94 2025 2026: 41 41 2026
  • 通報碰撞: 28
  • 通報起火: 2
  • 受傷: 23
  • 死亡: 0

事故發生時的車齡

  • 1 年內30.1%
  • 1–2 年13.5%
  • 2–3 年6.7%
  • 3–5 年22.0%
  • 5 年以上27.8%

事故車齡中位數: 36 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 緊湊型 SUV

車款申訴每車齡年申訴數申訴指數
2019 Kia Sportage699.00.21
2019 Volkswagen Tiguan18924.60.58
2019 Mazda CX-526734.80.83
2019 Chevrolet Equinox30039.10.93
2019 Jeep Compass32742.61.01
2019 Hyundai Tucson37548.91.16
2019 Nissan Rogue43156.21.34
2019 Ford Escape58075.61.8
2019 Subaru Forester832108.42.58
2019 Toyota RAV4897116.92.78
2019 Honda CR-V1,088141.83.37
2019 Jeep Cherokee1,623211.55.03

安全召回 (8)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

STEERING:ELECTRIC POWER ASSIST SYSTEM 案號 20V373000 · 2020-06-24

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

風險: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM 案號 20V286000 · 2020-05-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

風險: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

ENGINE AND ENGINE COOLING 案號 20V064000 · 2020-02-06

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

風險: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.

處置: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 19V576000 · 2019-08-06

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

風險: If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.

處置: Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.

ELECTRONIC STABILITY CONTROL (ESC) 案號 19V544000 · 2019-07-24

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

風險: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

處置: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

EQUIPMENT:OTHER:LABELS 案號 19V503000 · 2019-06-28

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

處置: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

EQUIPMENT:OTHER:LABELS 案號 19V244000 · 2019-03-27

摘要: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

處置: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2019 年款 Toyota RAV4 有多少申訴?

NHTSA 收到 2019 年款 Toyota RAV4 共 897 筆申訴,約每車齡年 116.9 筆。

2019 年款 Toyota RAV4 最常見的問題是什麼?

最常見的類別是燃油系統,佔申訴的 27.6%。

2019 年款 Toyota RAV4 有召回嗎?

NHTSA 列出這個年款 8 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Pedestrian alert sounds」(2023-01-27 開啟,已於 2023-08-07 結案)。

2019 年款 Toyota RAV4 現在還有人在申訴嗎?

近 12 個月新增 77 筆申訴,前 12 個月是 90 筆,速度大致平穩。

2019 年款 Toyota RAV4 跟同類車比起來如何?

NHTSA 收到 2019 年款 Toyota RAV4 的車主申訴共 897 筆,換算每車齡年 116.9 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 2.78;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 69 名。與 Toyota 其他車款相比,它的申訴率高 243%;與其他緊湊型 SUV相比則高 88%。