Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2019-03-15 e 2026-08-23. Mediana entre o incidente e o registro: 14 dias.
Análise
O ano-modelo anterior (2018) registrou 39,8 reclamações por ano, menos do que este. O ano-modelo seguinte (2020) registrou 96,3 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2019 acumulou 347 reclamações, 330 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Sistema de combustível (27,6 % das reclamações), seguido de Motor (23,5 %) e Interior e equipamentos (10,7 %). Reclamações de Sistema de combustível são aqui 6,4 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Sistema de combustível, os donos mencionam sobretudo “tank”, “gallons”, “fill”, “fuel” e “gas”. 30 reclamações (3,3 %) descrevem colisão ou incêndio; os donos mencionam 23 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 36 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (30 % dos incidentes). Nos últimos 12 meses foram registradas 77 novas reclamações, contra 90 nos 12 meses anteriores: um ritmo constante.
A NHTSA lista 8 recalls de segurança para este ano-modelo. 75 % das reclamações estão em áreas de componentes cobertas por um recall. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Pedestrian alert sounds” (aberta em 2023-01-27, encerrada em 2023-08-07).
Recalls de segurança (8)
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 20V682000 · 2020-11-04
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risco: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Solução: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
STEERING:ELECTRIC POWER ASSIST SYSTEM Número 20V373000 · 2020-06-24
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risco: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Solução: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Número 20V286000 · 2020-05-20
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Risco: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Solução: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
ENGINE AND ENGINE COOLING Número 20V064000 · 2020-02-06
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risco: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Solução: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 19V576000 · 2019-08-06
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risco: If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Solução: Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
ELECTRONIC STABILITY CONTROL (ESC) Número 19V544000 · 2019-07-24
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risco: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Solução: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
EQUIPMENT:OTHER:LABELS Número 19V503000 · 2019-06-28
Resumo: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risco: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Solução: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
EQUIPMENT:OTHER:LABELS Número 19V244000 · 2019-03-27
Resumo: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risco: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Solução: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Como saber se o seu carro tem um recall pendente ›
Perguntas frequentes
Quantas reclamações tem o Toyota RAV4 2019?
Foram registradas 897 reclamações na NHTSA para o Toyota RAV4 2019, cerca de 116,9 por ano em circulação.
Qual é o problema mais comum do Toyota RAV4 2019?
A categoria mais comum é Sistema de combustível, com 27,6 % das reclamações.
O Toyota RAV4 2019 tem recalls?
A NHTSA lista 8 recall(s) de segurança para este ano-modelo. 1 investigação da NHTSA cobre este ano-modelo; a mais recente é “Pedestrian alert sounds” (aberta em 2023-01-27, encerrada em 2023-08-07).
O Toyota RAV4 2019 ainda gera reclamações?
Nos últimos 12 meses foram registradas 77 novas reclamações, contra 90 nos 12 meses anteriores: um ritmo constante.
Como o Toyota RAV4 2019 se compara a veículos semelhantes?
A NHTSA recebeu 897 reclamações de proprietários sobre o Toyota RAV4 2019, ou seja, 116,9 por ano em circulação: muito mais reclamações que o habitual para um veículo dessa idade (índice de reclamações 2,78; 1,00 é a média de todos os veículos acompanhados). Entre os 76 veículos do ano-modelo 2019 que acompanhamos, fica em 69º lugar por menos reclamações ao ano. Em relação a outros modelos Toyota, sua taxa é 243 % maior; em relação a outros SUVs compactos, é 88 % maior.