Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2018-12-04 and 2026-09-02. Median delay from incident to filing: 12 days.
Analysis
The previous model year (2018) drew 209.1 complaints per year, more than this one. The following model year (2020) drew 90.8 per year, fewer than this one. In its first two years on the road the 2019 model collected 343 complaints, 325% higher than the average vehicle of the same model year.
The most common problem area is Steering (50.5% of complaints), followed by Electrical (15.5%) and Transmission / powertrain (9.7%). Steering complaints are 7.8 times as common here as across all tracked vehicles. Within Steering reports, owners most often mention “steering”, “wheel”, “wanders”, “play” and “wobble”. 19 reports (2.6%) describe a crash or fire; owners mention 8 injuries and 0 deaths.
Half of the reported incidents happened within 24 months of the model year's start; the busiest period was the first year (35% of incidents). In the last 12 months 63 new complaints were filed, versus 80 in the 12 months before — a steady pace.
NHTSA lists 9 safety recalls for this model year. 82% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “Frame weld deficiencies” (opened 2019-09-16, closed 2023-10-29).
Safety recalls (9)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Campaign 24V676000 · 2024-09-12
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Campaign 24V652000 · 2024-09-05
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
POWER TRAIN:CLUTCH ASSEMBLY Campaign 23V116000 · 2023-02-23
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
POWER TRAIN:CLUTCH ASSEMBLY Campaign 21V028000 · 2021-01-28
Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
SEAT BELTS Campaign 20V580000 · 2020-09-24
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Campaign 20V191000 · 2020-09-10 · Over-the-air fix
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:CLUTCH ASSEMBLY Campaign 20V124000 · 2020-03-03
Summary: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
STEERING Campaign 19V201000 · 2019-03-14
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Risk: If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
STRUCTURE:FRAME AND MEMBERS Campaign 18V675000 · 2018-09-28
Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Risk: An unexpected reduction in steering ability, can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
How to check whether your car has an open recall ›
Frequently asked questions
How many complaints were filed for the 2019 Jeep Wrangler?
734 complaints were filed with NHTSA for the 2019 Jeep Wrangler, or about 95.6 per year on the road.
What is the most common problem reported for the 2019 Jeep Wrangler?
The most common category is Steering, accounting for 50.5% of complaints.
Does the 2019 Jeep Wrangler have any recalls?
NHTSA lists 9 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Frame weld deficiencies” (opened 2019-09-16, closed 2023-10-29).
Is the 2019 Jeep Wrangler still generating complaints?
In the last 12 months 63 new complaints were filed, versus 80 in the 12 months before — a steady pace.
How does the 2019 Jeep Wrangler compare with similar vehicles?
NHTSA has received 734 owner complaints about the 2019 Jeep Wrangler, or 95.6 per year on the road — far more complaints than typical for a vehicle of its age (complaint index 2.27, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #64 for fewest complaints per year. Against other Jeep models its rate is 31% higher; against other Off-road SUVs it is 41% higher.