Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2018-12-04 y el 2026-09-02. Mediana entre el incidente y la presentación: 12 días.
Análisis
El año-modelo anterior (2018) registró 209,1 quejas al año, más que este. El año-modelo siguiente (2020) registró 90,8 al año, menos que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 343 quejas, un 325 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Dirección (50,5 % de las quejas), seguido de Sistema eléctrico (15,5 %) y Transmisión (9,7 %). Las quejas de Dirección son aquí 7,8 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Dirección, los dueños mencionan sobre todo “steering”, “wheel”, “wanders”, “play” y “wobble”. 19 quejas (2,6 %) describen un choque o incendio; los dueños mencionan 8 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 24 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (35 % de los incidentes). En los últimos 12 meses se presentaron 63 quejas nuevas, frente a 80 en los 12 meses anteriores: un ritmo constante.
La NHTSA registra 9 retiros de seguridad para este año-modelo. El 82 % de las quejas corresponde a componentes cubiertos por un retiro. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Frame weld deficiencies» (abierta el 2019-09-16, cerrada el 2023-10-29).
Retiros de seguridad (9)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V676000 · 2024-09-12
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Riesgo: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Solución: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 24V652000 · 2024-09-05
Resumen: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Riesgo: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Solución: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
POWER TRAIN:CLUTCH ASSEMBLY Número 23V116000 · 2023-02-23
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Riesgo: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Solución: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
POWER TRAIN:CLUTCH ASSEMBLY Número 21V028000 · 2021-01-28
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Riesgo: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Solución: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
SEAT BELTS Número 20V580000 · 2020-09-24
Resumen: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Riesgo: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Solución: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V191000 · 2020-09-10 · Corrección remota
Resumen: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Riesgo: The lingering rearview image can distract the driver, increasing the risk of a crash.
Solución: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:CLUTCH ASSEMBLY Número 20V124000 · 2020-03-03
Resumen: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Riesgo: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Solución: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
STEERING Número 19V201000 · 2019-03-14
Resumen: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Riesgo: If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Solución: Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
STRUCTURE:FRAME AND MEMBERS Número 18V675000 · 2018-09-28
Resumen: Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Riesgo: An unexpected reduction in steering ability, can increase the risk of a crash.
Solución: Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
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Preguntas frecuentes
¿Cuántas quejas tiene el Jeep Wrangler 2019?
Se presentaron 734 quejas ante la NHTSA por el Jeep Wrangler 2019, unas 95,6 por año en circulación.
¿Cuál es el problema más común del Jeep Wrangler 2019?
La categoría más común es Dirección, con el 50,5 % de las quejas.
¿Tiene retiros el Jeep Wrangler 2019?
La NHTSA registra 9 retiro(s) de seguridad para este año-modelo. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Frame weld deficiencies» (abierta el 2019-09-16, cerrada el 2023-10-29).
¿El Jeep Wrangler 2019 sigue generando quejas?
En los últimos 12 meses se presentaron 63 quejas nuevas, frente a 80 en los 12 meses anteriores: un ritmo constante.
¿Cómo se compara el Jeep Wrangler 2019 con vehículos similares?
La NHTSA ha recibido 734 quejas de propietarios sobre el Jeep Wrangler 2019, es decir 95,6 por año en circulación: muchas más quejas de lo habitual para un vehículo de su edad (índice de quejas 2,27; 1,00 es el promedio de todos los vehículos seguidos). Entre los 76 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 64 por menos quejas al año. Frente a otros modelos Jeep, su tasa es un 31 % mayor; frente a otros SUV todoterreno, es un 41 % mayor.