불만 접수일은 2019-02-17부터 2026-09-01까지입니다. 사고 발생부터 접수까지 중앙값: 16일.
분석
이전 연식(2018)은 연간 42.9건으로 이 연식보다 적습니다. 다음 연식(2020)은 연간 59.9건으로 이 연식보다 적습니다. 2019년식은 출시 후 2년 동안 불만 19건을 기록해 같은 연식 평균 차량보다 76% 낮음 수준이었습니다.
가장 흔한 문제 영역은 변속기／파워트레인(불만의 35.5%)이며, 그다음은 엔진(27.7%), 에어백·안전벨트(18.4%)입니다. 변속기／파워트레인 불만은 추적 중인 전체 차종 대비 3.0배 비율로 나타납니다. 변속기／파워트레인 관련 보고에서 차주들이 가장 자주 언급하는 말은 “transmission”, “gear”, “shifting”, “drum”, “neutral”입니다. 10건(2.1%)은 충돌 또는 화재를 동반했으며 부상 36건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 65개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(59%)입니다. 최근 12개월 신규 불만은 107건, 그 이전 12개월은 132건으로 속도는 안정적입니다.
NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 불만의 68%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Seat Belt Retractor Pretensioner Inadvertent Deployment”(2024-11-15 개시, 2025-07-23 종결)입니다.
안전 리콜 (11)
POWER TRAIN:AUTOMATIC TRANSMISSION 번호 26V402000 · 2026-06-24
요약: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
위험: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
조치: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
STRUCTURE:INTERIOR PANELS:CENTER CONSOLE 번호 26V368000 · 2026-06-09
요약: Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.
위험: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.
조치: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.
SEAT BELTS:PRETENSIONER 번호 26V344000 · 2026-05-27
요약: Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
위험: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
조치: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 25V886000 · 2025-12-18
요약: Ford Motor Company (Ford) is recalling certain 2019 Expedition vehicles previously repaired incorrectly under recall number 20V263. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
위험: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
조치: Dealers will update the instrument cluster panel software, free of charge. Owner notification letters were mailed January 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C71. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026.
SEAT BELTS:PRETENSIONER 번호 25V197000 · 2025-05-23
요약: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
위험: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
조치: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
EQUIPMENT:OTHER:LABELS 번호 24V852000 · 2024-11-08
요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
조치: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
SEAT BELTS:PRETENSIONER 번호 24V099000 · 2024-02-09
요약: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
위험: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
조치: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 번호 23V420000 · 2023-06-09
요약: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
위험: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
조치: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 번호 20V263000 · 2020-05-08
요약: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
위험: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
조치: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.
SUSPENSION:REAR 번호 19V773000 · 2019-10-28
요약: Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
위험: A disconnected toe link can cause a sudden change to vehicle handling, increasing the risk of a crash.
조치: Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. Repairs will be performed free of charge. The recall began November 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S36.
SEATS:FRONT ASSEMBLY:RECLINER 번호 19V633000 · 2019-08-28
요약: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
위험: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
조치: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
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