NHTSA has received 5 owner complaints about the 2025 Lexus ES, or 2.8 per year on the road — far fewer complaints than typical (complaint index 0.07, where 1.00 is the average of all tracked vehicles). Among the 86 model-year 2025 vehicles we track, it ranks #5 of 86 by complaints per year (#1 = fewest). Against other Lexus models its rate is 62% lower; against other Luxury sedans it is 42% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-12-04 and 2026-09-23. Median delay from incident to filing: 12 days.
5Complaints
2.8Complaints per year on the road
0.07Complaint index vs. all tracked vehicles
1Recalls
40.0%Share involving a crash or fire
5Last 12 months
Analysis
The previous model year (2024) drew 3.2 complaints per year, more than this one.
The most common problem area is Electrical (60.0% of complaints), followed by Engine (20.0%) and Fuel system (20.0%). Electrical complaints are 3.8 times as common here as across all tracked vehicles. 2 reports (40.0%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
In the last 12 months 5 complaints were filed, versus none in the 12 months before.
I was driving with traffic in a 35 mph zone on a moderately busy street. I got the alert to brake and did so immediately. I collided with the Jeep in front of me. The airbags did not deploy.
Electrical · 2026-03-03 · ODI 11721821 · Crash · Fire
Describe: • Rear camera froze • Parking assist warning did not activate • Auto-brake did not engage • Accident occurred before recall update I backed into my Neighbors car which was parked opposite my driveway.
Electrical · 2025-12-04 · ODI 11703004 · Crash
The latest incidence happened in [XXX] of city [XXX] on XXX. The engine intermittently stalls automatically after I backed up in Reverse for a very short distance. The engine was still running but the car was locked, and red warning lights appear.
Engine · 2026-09-23 · ODI 11766393
Fuel system and could be made available upon request. Explosion issue. No. Took it to the Lexus dealership where I bought it. No. When I got home I turned off the car. I later returned to my garage and it was filled with the strong odor of gasoline.
Fuel system · 2026-02-26 · ODI 11720752
The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity.
Electrical · 2026-05-08 · ODI 11736701
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
