NHTSA has received 4 owner complaints about the 2025 Lexus ES, or 2.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.06, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #3 for fewest complaints per year. Against other Lexus models its rate is 69% lower; against other Luxury sedans it is 53% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2025-12-04 and 2026-05-08. Median delay from incident to filing: 12 days.
4Complaints
2.4Complaints per year on the road
0.06Complaint index vs. all tracked vehicles
1Recalls
50.0%Share involving a crash or fire
4Last 12 months
Analysis
The previous model year (2024) drew 3.4 complaints per year, more than this one.
The most common problem area is Electrical (75.0% of complaints), followed by Fuel system (25.0%). Electrical complaints are 4.8 times as common here as across all tracked vehicles. 2 reports (50.0%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
4 complaints were filed in the last 12 months.
NHTSA lists 1 safety recall for this model year. 75% of the complaints fall in component areas that a recall addresses.
I was driving with traffic in a 35 mph zone on a moderately busy street. I got the alert to brake and did so immediately. I collided with the Jeep in front of me. The airbags did not deploy.
Electrical · 2026-03-03 · ODI 11721821 · Crash · Fire
Describe: • Rear camera froze • Parking assist warning did not activate • Auto-brake did not engage • Accident occurred before recall update I backed into my Neighbors car which was parked opposite my driveway.
Electrical · 2025-12-04 · ODI 11703004 · Crash
Fuel system and could be made available upon request. Explosion issue. No. Took it to the Lexus dealership where I bought it. No. When I got home I turned off the car. I later returned to my garage and it was filled with the strong odor of gasoline.
Fuel system · 2026-02-26 · ODI 11720752
The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity.
Electrical · 2026-05-08 · ODI 11736701
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V744000 · 2025-10-30
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2025 Lexus ES?
4 complaints were filed with NHTSA for the 2025 Lexus ES, or about 2.4 per year on the road.
What is the most common problem reported for the 2025 Lexus ES?
The most common category is Electrical, accounting for 75.0% of complaints.
Does the 2025 Lexus ES have any recalls?
NHTSA lists 1 safety recall(s) for this model year.
Is the 2025 Lexus ES still generating complaints?
4 complaints were filed in the last 12 months.
How does the 2025 Lexus ES compare with similar vehicles?
NHTSA has received 4 owner complaints about the 2025 Lexus ES, or 2.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.06, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2025 vehicles we track, it ranks #3 for fewest complaints per year. Against other Lexus models its rate is 69% lower; against other Luxury sedans it is 53% lower.