InsightArise CarsU.S. Owner Complaint Index
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2018 Lexus ES problems, complaints & recalls

Far fewer Too few recent reports to judge

NHTSA has received 5 owner complaints about the 2018 Lexus ES, or 0.6 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.01, where 1.00 is the average of all tracked vehicles). Among the 73 model-year 2018 vehicles we track, it ranks #1 for fewest complaints per year. Against other Lexus models its rate is 92% lower; against other Luxury sedans it is 88% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Limited data: fewer than 30 complaints, so shares and indexes are unstable.

Complaints filed between 2023-08-07 and 2025-12-02. Median delay from incident to filing: 17 days.

5Complaints
0.6Complaints per year on the road
0.01Complaint index vs. all tracked vehicles
0Recalls
20.0%Share involving a crash or fire
1Last 12 months

Analysis

The following model year (2019) drew 4.4 per year, more than this one. In its first two years on the road the 2018 model collected 0 complaints, 100% lower than the average vehicle of the same model year.

The most common problem area is Engine (20.0% of complaints), followed by Transmission / powertrain (20.0%) and Fuel system (20.0%). 1 reports (20.0%) describe a crash or fire; owners mention 2 injuries and 0 deaths.

1 complaints were filed in the last 12 months.

NHTSA lists no safety recalls for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).

Complaint index

  • vs. all tracked vehicles0.01
  • vs. other Lexus models0.08
  • vs. other 2018 models0.01
  • vs. other Luxury sedans0.12
  • Complaints in first 2 years on the road · vs. same-year average (0)0.0
  • #1 of 73 · 2018Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 20180.6 per year0.01
  • 20194.4 per year0.1
  • 20203.6 per year0.09
  • 20216.2 per year0.15
  • 20223.0 per year0.07
  • 20233.3 per year0.08
  • 20243.4 per year0.08
  • 20252.4 per year0.06

Lexus ES problems, complaints & recalls by model year ›

What owners complain about

  • Engine1 · 20.0% · 0.9×
  • Transmission / powertrain1 · 20.0% · 1.72×
  • Fuel system1 · 20.0% · 4.64×
  • Airbags & seat belts1 · 20.0% · 5.24×
  • Wheels, tires & suspension1 · 20.0% · 8.02×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Airbags & seat belts

When complaints were filed

2023: 2 2 2023 2025: 3 3 2025
  • Crashes reported: 1
  • Fires reported: 0
  • Injuries: 2
  • Deaths: 0

Vehicle age at incident

  • <1 yr20.0%
  • 1–2 yrs0.0%
  • 2–3 yrs0.0%
  • 3–5 yrs0.0%
  • 5+ yrs80.0%

Median age at incident: 68 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2018 · Luxury sedans

ModelsComplaintsComplaints per year on the roadComplaint index
2018 Lexus ES50.60.01
2018 Audi A4515.90.14
2018 BMW 3 Series596.80.16
2018 Mercedes-Benz E-Class667.60.18
2018 BMW 5 Series789.00.21
2018 Mercedes-Benz C-Class12914.90.35

Safety recalls (0)

No recalls on record for this model year.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2018 Lexus ES?

5 complaints were filed with NHTSA for the 2018 Lexus ES, or about 0.6 per year on the road.

What is the most common problem reported for the 2018 Lexus ES?

The most common category is Engine, accounting for 20.0% of complaints.

Does the 2018 Lexus ES have any recalls?

NHTSA lists no safety recalls for this model year. 1 NHTSA defect investigation covers this model year; the most recent is “Pedestrian alert sounds” (opened 2023-01-27, closed 2023-08-07).

Is the 2018 Lexus ES still generating complaints?

1 complaints were filed in the last 12 months.

How does the 2018 Lexus ES compare with similar vehicles?

NHTSA has received 5 owner complaints about the 2018 Lexus ES, or 0.6 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.01, where 1.00 is the average of all tracked vehicles). Among the 73 model-year 2018 vehicles we track, it ranks #1 for fewest complaints per year. Against other Lexus models its rate is 92% lower; against other Luxury sedans it is 88% lower.