2018 Mercedes-Benz E-Class problems, complaints & recalls
NHTSA has received 66 owner complaints about the 2018 Mercedes-Benz E-Class, or 7.6 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.18, where 1.00 is the average of all tracked vehicles). Among the 73 model-year 2018 vehicles we track, it ranks #9 for fewest complaints per year. Against other Mercedes-Benz models its rate is 26% lower; against other Luxury sedans it is 49% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2018-01-12 and 2026-05-15. Median delay from incident to filing: 10 days.
Analysis
The following model year (2019) drew 7.0 per year, fewer than this one. In its first two years on the road the 2018 model collected 15 complaints, 83% lower than the average vehicle of the same model year.
The most common problem area is Engine (19.7% of complaints), followed by Electrical (16.7%) and Body & structure (10.6%). Within Engine reports, owners most often mention “engine”, “needs”, “valve”, “code” and “check”. 5 reports (7.6%) describe a crash or fire; owners mention 3 injuries and 0 deaths.
Half of the reported incidents happened within 50 months of the model year's start; the busiest period was after five years (44% of incidents). 8 complaints were filed in the last 12 months.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.18
- vs. other Mercedes-Benz models0.74
- vs. other 2018 models0.15
- vs. other Luxury sedans1.49
- Complaints in first 2 years on the road · vs. same-year average (15)0.17
- #9 of 73 · 2018Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Engine · Common terms in reports
- engine9
- needs4
- valve3
- code3
- check3
- safety4
Electrical · Common terms in reports
- assist3
- camera3
- system4
- engine4
- safety3
Problem areas: Electrical · Engine
When complaints were filed
- Crashes reported: 2
- Fires reported: 3
- Injuries: 3
- Deaths: 0
Vehicle age at incident
Median age at incident: 50 months
What owners report
The contact owned a 2018 Mercedes-Benz E300. The contact stated that while driving 30 MPH, another vehicle leaving the parking lot pulled in front of the contact's vehicle, and the contact's vehicle crashed into the side of the other vehicle.
1) Car pushed forward while parking @ 3-4 miles/per hour Car was totaled 2) Air bags did not deploy 3) Problem has not been reproduced or confirmed by dealer 4) Component was not confirmed by manufacturer.
The contact owns a 2018 Mercedes Benz E Class. The contact stated that while driving stopped at a residential gate, the gear was shifted and skipped from g1 to g3., shifting itself to neutral.
Variable Valve Timing Camshaft KNOWN DEFECT rendering the car unusable at only 100K miles.
The contact owns a 2018 Mercedes-Benz E43 AMG. The contact stated that while driving at an undisclosed speed, the front passenger’s side headlights intermittently inoperative. No warning lights were illuminated.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2018 · Luxury sedans
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2018 Lexus ES | 5 | 0.6 | 0.01 |
| 2018 Audi A4 | 51 | 5.9 | 0.14 |
| 2018 BMW 3 Series | 59 | 6.8 | 0.16 |
| 2018 Mercedes-Benz E-Class | 66 | 7.6 | 0.18 |
| 2018 BMW 5 Series | 78 | 9.0 | 0.21 |
| 2018 Mercedes-Benz C-Class | 129 | 14.9 | 0.35 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2018 Mercedes-Benz E-Class?
66 complaints were filed with NHTSA for the 2018 Mercedes-Benz E-Class, or about 7.6 per year on the road.
What is the most common problem reported for the 2018 Mercedes-Benz E-Class?
The most common category is Engine, accounting for 19.7% of complaints.
Does the 2018 Mercedes-Benz E-Class have any recalls?
NHTSA lists no safety recalls for this model year.
Is the 2018 Mercedes-Benz E-Class still generating complaints?
8 complaints were filed in the last 12 months.
How does the 2018 Mercedes-Benz E-Class compare with similar vehicles?
NHTSA has received 66 owner complaints about the 2018 Mercedes-Benz E-Class, or 7.6 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.18, where 1.00 is the average of all tracked vehicles). Among the 73 model-year 2018 vehicles we track, it ranks #9 for fewest complaints per year. Against other Mercedes-Benz models its rate is 26% lower; against other Luxury sedans it is 49% higher.