2019 Mercedes-Benz E-Class problems, complaints & recalls
NHTSA has received 54 owner complaints about the 2019 Mercedes-Benz E-Class, or 7.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.17, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #11 for fewest complaints per year. Against other Mercedes-Benz models its rate is 32% lower; against other Luxury sedans it is 37% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Complaints filed between 2019-01-09 and 2026-05-31. Median delay from incident to filing: 7 days.
Analysis
The previous model year (2018) drew 7.6 complaints per year, more than this one. The following model year (2020) drew 3.0 per year, fewer than this one. In its first two years on the road the 2019 model collected 10 complaints, 88% lower than the average vehicle of the same model year.
The most common problem area is Electrical (20.4% of complaints), followed by Engine (18.5%) and Airbags & seat belts (16.7%). Within Electrical reports, owners most often mention “camera”, “rear”, “system” and “recall”. 5 reports (9.3%) describe a crash or fire; owners mention 5 injuries and 0 deaths.
Half of the reported incidents happened within 52 months of the model year's start; the busiest period was after five years (41% of incidents). 7 complaints were filed in the last 12 months.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.17
- vs. other Mercedes-Benz models0.68
- vs. other 2019 models0.15
- vs. other Luxury sedans1.37
- Complaints in first 2 years on the road · vs. same-year average (10)0.12
- #11 of 76 · 2019Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Electrical · Common terms in reports
- camera5
- rear3
- system4
- recall4
Engine · Common terms in reports
- engine6
- warning light3
- illuminated3
- check3
Airbags & seat belts · Common terms in reports
- fastened3
- seatbelt4
- seat belts3
- passenger4
- properly3
Problem areas: Electrical · Engine
When complaints were filed
- Crashes reported: 4
- Fires reported: 1
- Injuries: 5
- Deaths: 0
Vehicle age at incident
Median age at incident: 52 months
What owners report
While traveling at highway speeds with adaptive cruise control safety systems engaged, the vehicle failed to detect a hazard immediately ahead in its lane.
As I was entering the vehicle and getting into my seat, my right ring finger became caught in the passenger-side window as it was closing.
Backgroud: Recall #26V216 recalls classes of Mercedes vehicles for U-Joint failures. My vehicle - 2019 E460 4Matic Wagon is included in this class under the notice (Vehicle #6 [XXX] ) Issue: I took my vehicle to the dealer on Monday, 5/11 because of a hard…
I parked the vehicle in a parking lot. I walked away and it immediately started smoking. Shortly after that, flames appeared coming from the hood. Shortly after that, the entire vehicle was engulfed in flames.
I brought my car in for routine service and was told I needed a rear main seal. I had the car inspected when I purchased it appx 13k miles ago because I saw online there was a lot of people having this issue with their vehicles.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2019 · Luxury sedans
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2019 Audi A4 | 8 | 1.0 | 0.02 |
| 2019 Lexus ES | 34 | 4.4 | 0.1 |
| 2019 BMW 5 Series | 38 | 5.0 | 0.12 |
| 2019 BMW 3 Series | 41 | 5.3 | 0.13 |
| 2019 Mercedes-Benz E-Class | 54 | 7.0 | 0.17 |
| 2019 Mercedes-Benz C-Class | 75 | 9.8 | 0.23 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2019 Mercedes-Benz E-Class?
54 complaints were filed with NHTSA for the 2019 Mercedes-Benz E-Class, or about 7.0 per year on the road.
What is the most common problem reported for the 2019 Mercedes-Benz E-Class?
The most common category is Electrical, accounting for 20.4% of complaints.
Does the 2019 Mercedes-Benz E-Class have any recalls?
NHTSA lists no safety recalls for this model year.
Is the 2019 Mercedes-Benz E-Class still generating complaints?
7 complaints were filed in the last 12 months.
How does the 2019 Mercedes-Benz E-Class compare with similar vehicles?
NHTSA has received 54 owner complaints about the 2019 Mercedes-Benz E-Class, or 7.0 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.17, where 1.00 is the average of all tracked vehicles). Among the 76 model-year 2019 vehicles we track, it ranks #11 for fewest complaints per year. Against other Mercedes-Benz models its rate is 32% lower; against other Luxury sedans it is 37% higher.