2024 Mercedes-Benz E-Class problems, complaints & recalls
NHTSA has received 25 owner complaints about the 2024 Mercedes-Benz E-Class, or 9.3 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.22, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #15 for fewest complaints per year. Against other Mercedes-Benz models its rate is 9% lower; against other Luxury sedans it is 83% higher.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2024-06-25 and 2026-07-22. Median delay from incident to filing: 9 days.
Analysis
The previous model year (2023) drew 6.5 complaints per year, fewer than this one. In its first two years on the road the 2024 model collected 12 complaints, 83% lower than the average vehicle of the same model year.
The most common problem area is Electrical (36.0% of complaints), followed by Interior & equipment (20.0%) and Engine (12.0%). Electrical complaints are 2.3 times as common here as across all tracked vehicles. Within Electrical reports, owners most often mention “unexpectedly accelerated”, “sudden acceleration”, “input”, “audible” and “software”. 3 reports (12.0%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 24 months of the model year's start; the busiest period was the third year (44% of incidents). In the last 12 months 15 new complaints were filed, versus 5 in the 12 months before — the pace is rising.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.22
- vs. other Mercedes-Benz models0.91
- vs. other 2024 models0.24
- vs. other Luxury sedans1.83
- Complaints in first 2 years on the road · vs. same-year average (12)0.17
- #15 of 89 · 2024Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Electrical · Common terms in reports
- unexpectedly accelerated3
- sudden acceleration3
- input4
- audible3
- software4
- infotainment3
Problem areas: Electrical · Engine
When complaints were filed
- Crashes reported: 3
- Fires reported: 0
- Injuries: 0
- Deaths: 0
Vehicle age at incident
Median age at incident: 24 months
What owners report
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver.
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver.
The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds.
Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations.
I am submitting this complaint regarding a serious safety issue involving my vehicle. For an extended period of time, this vehicle has experienced recurring starting failures.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2024 · Luxury sedans
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2024 Audi A4 | 6 | 2.2 | 0.05 |
| 2024 Lexus ES | 9 | 3.4 | 0.08 |
| 2024 BMW 3 Series | 10 | 3.7 | 0.09 |
| 2024 Mercedes-Benz C-Class | 15 | 5.6 | 0.13 |
| 2024 Mercedes-Benz E-Class | 25 | 9.3 | 0.22 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2024 Mercedes-Benz E-Class?
25 complaints were filed with NHTSA for the 2024 Mercedes-Benz E-Class, or about 9.3 per year on the road.
What is the most common problem reported for the 2024 Mercedes-Benz E-Class?
The most common category is Electrical, accounting for 36.0% of complaints.
Does the 2024 Mercedes-Benz E-Class have any recalls?
NHTSA lists no safety recalls for this model year.
Is the 2024 Mercedes-Benz E-Class still generating complaints?
In the last 12 months 15 new complaints were filed, versus 5 in the 12 months before — the pace is rising.
How does the 2024 Mercedes-Benz E-Class compare with similar vehicles?
NHTSA has received 25 owner complaints about the 2024 Mercedes-Benz E-Class, or 9.3 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.22, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #15 for fewest complaints per year. Against other Mercedes-Benz models its rate is 9% lower; against other Luxury sedans it is 83% higher.