2021 Mercedes-Benz E-Class problems, complaints & recalls
NHTSA has received 20 owner complaints about the 2021 Mercedes-Benz E-Class, or 3.5 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.08, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2021 vehicles we track, it ranks #7 for fewest complaints per year. Against other Mercedes-Benz models its rate is 66% lower; against other Luxury sedans it is 31% lower.
Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count
Limited data: fewer than 30 complaints, so shares and indexes are unstable.
Complaints filed between 2021-04-07 and 2026-08-08. Median delay from incident to filing: 10 days.
Analysis
The previous model year (2020) drew 3.0 complaints per year, fewer than this one. The following model year (2022) drew 4.5 per year, more than this one. In its first two years on the road the 2021 model collected 7 complaints, 89% lower than the average vehicle of the same model year.
The most common problem area is Engine (30.0% of complaints), followed by Electrical (30.0%) and Transmission / powertrain (15.0%). 1 reports (5.0%) describe a crash or fire; owners mention 0 injuries and 0 deaths.
Half of the reported incidents happened within 38 months of the model year's start; the busiest period was years three to five (50% of incidents). 4 complaints were filed in the last 12 months.
NHTSA lists no safety recalls for this model year.
Complaint index
- vs. all tracked vehicles0.08
- vs. other Mercedes-Benz models0.34
- vs. other 2021 models0.09
- vs. other Luxury sedans0.69
- Complaints in first 2 years on the road · vs. same-year average (7)0.11
- #7 of 85 · 2021Rankings ›
1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.
What owners complain about
vs. all vehicles: 1.00 = All-vehicle average
Problem areas: Electrical · Engine
When complaints were filed
- Crashes reported: 0
- Fires reported: 1
- Injuries: 0
- Deaths: 0
Vehicle age at incident
Median age at incident: 38 months
What owners report
FIRE FIRE FIRE Information light came on just saying 12 Volt Battery. I sat in the car letting it idle for about 3 minutes. It began to smoke and then burst into flames.
Engine misfires, lower engine power, and a lit check engine/Malfunction Indicator Lamp. Mercedes-Benz issued an Emission Service Campaign (No.
Vehicle: 2021 Mercedes-Benz E350 Sedan (W213) VIN: [XXX] While operating the vehicle, the diagnostic system displayed the fault code P240200 related to the Evaporative Emission Control System (EVAP).
With the car only have about 15,000 miles the transmission has failed . I have seen there have been recalls of other models with similar complaints of transmission failure .
Engine keeps having a misfire that Mercedes put a TSB out for and once the misfire happen I cause the vehicle to go in a limp mode which causes the vehicle to loose power happened to me in the freeway.
Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.
Segment peers · 2021 · Luxury sedans
| Models | Complaints | Complaints per year on the road | Complaint index |
|---|---|---|---|
| 2021 Audi A4 | 12 | 2.1 | 0.05 |
| 2021 Mercedes-Benz C-Class | 15 | 2.6 | 0.06 |
| 2021 Mercedes-Benz E-Class | 20 | 3.5 | 0.08 |
| 2021 BMW 5 Series | 26 | 4.6 | 0.11 |
| 2021 BMW 3 Series | 33 | 5.8 | 0.14 |
| 2021 Lexus ES | 35 | 6.2 | 0.15 |
Safety recalls (0)
No recalls on record for this model year.
Investigations
No NHTSA investigation covers the tracked model years.
Frequently asked questions
How many complaints were filed for the 2021 Mercedes-Benz E-Class?
20 complaints were filed with NHTSA for the 2021 Mercedes-Benz E-Class, or about 3.5 per year on the road.
What is the most common problem reported for the 2021 Mercedes-Benz E-Class?
The most common category is Engine, accounting for 30.0% of complaints.
Does the 2021 Mercedes-Benz E-Class have any recalls?
NHTSA lists no safety recalls for this model year.
Is the 2021 Mercedes-Benz E-Class still generating complaints?
4 complaints were filed in the last 12 months.
How does the 2021 Mercedes-Benz E-Class compare with similar vehicles?
NHTSA has received 20 owner complaints about the 2021 Mercedes-Benz E-Class, or 3.5 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.08, where 1.00 is the average of all tracked vehicles). Among the 85 model-year 2021 vehicles we track, it ranks #7 for fewest complaints per year. Against other Mercedes-Benz models its rate is 66% lower; against other Luxury sedans it is 31% lower.