InsightArise Cars美国车主投诉指数
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2021 款 Chevrolet Silverado 1500 问题、投诉与召回

多很多 平稳

NHTSA 收到 2021 款 Chevrolet Silverado 1500 的车主投诉共 807 条,折合每车龄年 142.3 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.38;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 82 名。与 Chevrolet 其他车型相比,它的投诉率高 210%;与其他全尺寸皮卡相比则高 45%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-12-13 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:17 天。

807投诉
142.3每车龄年投诉数
3.38投诉指数 对比全部跟踪车型
8召回
3.5%涉及碰撞或起火的比例
299近 12 个月

分析

前一年款(2020)每年 107.4 条,比这一年款少。后一年款(2022)每年 130.3 条,比这一年款少。2021 款上路前两年累计 112 条投诉,比同年款车的平均高 83%。

最常见的问题类别是发动机(占投诉 51.5%),其次是变速箱/动力系统(20.2%)与电气(8.9%)。发动机类投诉在这里的比例是全部跟踪车型的 2.3 倍。在发动机类投诉里,车主最常提到 “engine”、“lifter”、“check”、“towed”与“camshaft”。有 28 条投诉(3.5%)提到碰撞或起火;车主报告 17 人受伤、0 人死亡。

一半的事故发生在年款起算 50 个月内;最集中的时期是第三到第五年(占 55%)。近 12 个月新增 299 条投诉,前 12 个月是 288 条,速度大致平稳。

NHTSA 列出该年款 8 项安全召回。 有 76% 的投诉落在召回已处理的部件范围。有 5 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Loss of motive power due to engine failure post recall remedy”(2026-08-20 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型3.38
  • 对比 Chevrolet 其他车型3.1
  • 对比其他 2021 年款3.73
  • 对比其他全尺寸皮卡1.45
  • 上路前两年的投诉数 · 对比同年款平均 (112)1.83
  • 第 82 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201859.3 每年1.41
  • 2019139.8 每年3.32
  • 2020107.4 每年2.55
  • 2021142.3 每年3.38
  • 2022130.3 每年3.1
  • 202399.9 每年2.37
  • 2024111.4 每年2.65
  • 202556.2 每年1.34

Chevrolet Silverado 1500 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机416 · 51.5% · 2.32×
  • 变速箱/动力系统163 · 20.2% · 1.74×
  • 电气72 · 8.9% · 0.57×
  • 车身与结构41 · 5.1% · 0.56×
  • 内饰与配置26 · 3.2% · 0.36×
  • 刹车24 · 3.0% · 0.49×
  • 转向21 · 2.6% · 0.4×
  • 安全气囊与安全带18 · 2.2% · 0.58×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • engine345
  • lifter80
  • check115
  • towed98
  • camshaft35
  • oil80

变速箱/动力系统 · 投诉中常见的词

  • transmission103
  • shifting34
  • valve body19
  • gear32
  • hard32
  • torque converter14

电气 · 投诉中常见的词

  • tailgate21
  • switch12
  • opens8
  • button14
  • bed7
  • esc8

问题分类: 发动机 · 变速箱/动力系统 · 电气 · 刹车 · 内饰与配置 · 车身与结构 · 转向 · 轮胎、轮毂与悬挂 · 燃油系统 · 安全气囊与安全带

投诉提交的年份

2020: 3 3 2020 2021: 57 57 2021 2022: 52 52 2022 2023: 62 62 2023 2024: 91 91 2024 2025: 329 329 2025 2026: 213 213 2026
  • 报告碰撞: 20
  • 报告起火: 11
  • 受伤: 17
  • 死亡: 0

事故发生时的车龄

  • 1 年内9.7%
  • 1–2 年8.2%
  • 2–3 年8.4%
  • 3–5 年54.8%
  • 5 年以上19.0%

事故车龄中位数: 50 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 全尺寸皮卡

车型投诉每车龄年投诉数投诉指数
2021 Toyota Tundra244.20.1
2021 GMC Sierra 150055097.02.31
2021 Ram 1500671118.32.81
2021 Chevrolet Silverado 1500807142.33.38
2021 Ford F-1501,245219.55.22

安全召回 (8)

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE 案号 26V083000 · 2026-02-12

摘要: General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

风险: Rear wheel lock up increases the risk of a crash.

处置: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案号 25V274000 · 2025-04-24

摘要: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

风险: Engine failure increases the risk of a crash.

处置: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE 案号 24V797000 · 2024-10-24

摘要: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

风险: Rear wheel lock-up can increase the risk of a crash.

处置: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

TIRES:TEMPORARY/EMERGENCY SPARE TIRE 案号 21V985000 · 2021-12-16

摘要: General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

风险: An ABS system that does not function properly can increase the risk of a crash.

处置: Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.

AIR BAGS:FRONTAL 案号 21V495000 · 2021-07-01

摘要: General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.

风险: The missing tabs may prevent the air bag from deploying properly, increasing the risk of injury in a crash.

处置: Dealers will inspect the driver frontal air bag, and replace it if necessary, free of charge. Owner notification letters are expected to be mailed August 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212336560.

SEAT BELTS 案号 20V811000 · 2020-12-23

摘要: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

风险: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

处置: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

SEAT BELTS 案号 20V792000 · 2020-12-17

摘要: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

风险: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

处置: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

TIRES 案号 20V684000 · 2020-11-05

摘要: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

风险: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

处置: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Chevrolet Silverado 1500 有多少投诉?

NHTSA 收到 2021 款 Chevrolet Silverado 1500 共 807 条投诉,约每车龄年 142.3 条。

2021 款 Chevrolet Silverado 1500 最常见的问题是什么?

最常见的类别是发动机,占投诉的 51.5%。

2021 款 Chevrolet Silverado 1500 有召回吗?

NHTSA 列出该年款 8 项安全召回。 有 5 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Loss of motive power due to engine failure post recall remedy”(2026-08-20 开启,仍在进行中)。

2021 款 Chevrolet Silverado 1500 现在还有人在投诉吗?

近 12 个月新增 299 条投诉,前 12 个月是 288 条,速度大致平稳。

2021 款 Chevrolet Silverado 1500 跟同类车比起来如何?

NHTSA 收到 2021 款 Chevrolet Silverado 1500 的车主投诉共 807 条,折合每车龄年 142.3 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.38;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 82 名。与 Chevrolet 其他车型相比,它的投诉率高 210%;与其他全尺寸皮卡相比则高 45%。