The contact owns a 2021 Jeep Cherokee. The contact stated that while driving 40 MPH, the vehicle's wheels locked up. The contact sustained injuries to the neck and whiplash and pain. The service 4WD warning light was illuminated after the failure.
변속기／파워트레인 · 2026-07-27 · ODI 11753043
Tuesday 11/11 my 2019 Jeep Cherokee was involved in an accident due to the PTU not working properly. In PA we had very poor road conditions due to snow throughout the night into the morning.
변속기／파워트레인 · 2025-11-14 · ODI 11699335 · 충돌
Service 4w drive light came on vehicle stores going up in Kleins as well as it shut off on me on an interstate thank goodness there was no vehicles I was able to get it started and get to safety on side of the road.
변속기／파워트레인 · 2026-09-02 · ODI 11761757
On [XXX], our 2020 Jeep Cherokee with approximately 62,562 miles experienced a sudden loss of motive power while traveling at highway speed on [XXX] out of Dayton, Wyoming.
변속기／파워트레인 · 2026-09-02 · ODI 11761622
The rear differential is cracked and has seperated causing breakage at the snap ring due to faulty manufacturing. If the rear differential should fail while driving, the safety of myself, family and others on the road could be at extreme risk of injury or…
변속기／파워트레인 · 2026-09-01 · ODI 11761223
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with PTU or actuator failure.
변속기／파워트레인 · 2026-09-01 · ODI 11761367
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
관련 리콜
POWER TRAIN 번호 26V290000 · 2026-05-07 · 연식: 2019, 2020, 2021, 2022, 2023
요약: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
조치: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
POWER TRAIN 번호 25V011000 · 2025-04-29 · 연식: 2018, 2019
요약: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
조치: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS 번호 21V310000 · 2021-05-04 · 연식: 2021
요약: Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
조치: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.
POWER TRAIN:AUTOMATIC TRANSMISSION 번호 18V739000 · 2018-10-19 · 연식: 2019
요약: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
조치: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT 번호 18V494000 · 2018-07-26 · 연식: 2018
요약: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
조치: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
POWER TRAIN:AUTOMATIC TRANSMISSION 번호 18V492000 · 2018-07-26 · 연식: 2019
요약: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
조치: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.