InsightArise Cars美国车主投诉指数
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2020 款 Ford F-150 问题、投诉与召回

较多 降温

NHTSA 收到 2020 款 Ford F-150 的车主投诉共 538 条,折合每车龄年 80.6 条,以同车龄的车来说投诉比一般车多(投诉指数 1.92;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 73 名。与 Ford 其他车型相比,它的投诉率高 48%;与其他全尺寸皮卡相比则低 18%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2020-05-25 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:15 天。

538投诉
80.6每车龄年投诉数
1.92投诉指数 对比全部跟踪车型
11召回
3.7%涉及碰撞或起火的比例
32近 12 个月

分析

前一年款(2019)每年 128.7 条,比这一年款多。后一年款(2021)每年 219.5 条,比这一年款多。2020 款上路前两年累计 112 条投诉,比同年款车的平均高 97%。

最常见的问题类别是变速箱/动力系统(占投诉 39.0%),其次是发动机(19.7%)与车身与结构(13.0%)。变速箱/动力系统类投诉在这里的比例是全部跟踪车型的 3.4 倍。在变速箱/动力系统类投诉里,车主最常提到 “transmission”、“gear”、“shifting”、“shifts”与“hard”。有 20 条投诉(3.7%)提到碰撞或起火;车主报告 15 人受伤、0 人死亡。

一半的事故发生在年款起算 44 个月内;最集中的时期是第三到第五年(占 39%)。近 12 个月新增 32 条投诉,前 12 个月是 163 条,投诉速度在降温。

NHTSA 列出该年款 11 项安全召回。 有 73% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Rearview Camera FMVSS 111 Noncompliance”(2021-08-03 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型1.92
  • 对比 Ford 其他车型1.48
  • 对比其他 2020 年款2.13
  • 对比其他全尺寸皮卡0.82
  • 上路前两年的投诉数 · 对比同年款平均 (112)1.97
  • 第 73 名/共 82 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 2018217.9 每年5.18
  • 2019128.7 每年3.06
  • 202080.6 每年1.92
  • 2021219.5 每年5.22
  • 2022125.0 每年2.97
  • 2023110.0 每年2.61
  • 202481.1 每年1.93
  • 202571.1 每年1.69

Ford F-150 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 变速箱/动力系统210 · 39.0% · 3.35×
  • 发动机106 · 19.7% · 0.89×
  • 车身与结构70 · 13.0% · 1.42×
  • 电气59 · 11.0% · 0.7×
  • 内饰与配置37 · 6.9% · 0.77×
  • 轮胎、轮毂与悬挂12 · 2.2% · 0.88×
  • 安全气囊与安全带11 · 2.0% · 0.52×
  • 刹车10 · 1.9% · 0.31×

对比全部车型: 1.00 = 全部车型平均

变速箱/动力系统 · 投诉中常见的词

  • transmission149
  • gear94
  • shifting78
  • shifts33
  • hard54
  • shifted33

发动机 · 投诉中常见的词

  • engine77
  • shift restart11
  • oil32
  • auto startstop9
  • quarts13
  • hotline19

车身与结构 · 投诉中常见的词

  • notification visibility16
  • visibility recall16
  • wiper11
  • distribution disconnect14
  • aware23
  • received notification16

问题分类: 变速箱/动力系统 · 发动机 · 车身与结构 · 电气 · 内饰与配置 · 刹车 · 灯光 · 燃油系统 · 轮胎、轮毂与悬挂 · 转向 · 驾驶辅助系统 · 安全气囊与安全带

投诉提交的年份

2020: 47 47 2020 2021: 65 65 2021 2022: 61 61 2022 2023: 89 89 2023 2024: 124 124 2024 2025: 120 120 2025 2026: 32 32 2026
  • 报告碰撞: 17
  • 报告起火: 3
  • 受伤: 15
  • 死亡: 0

事故发生时的车龄

  • 1 年内12.3%
  • 1–2 年12.8%
  • 2–3 年14.3%
  • 3–5 年39.2%
  • 5 年以上21.4%

事故车龄中位数: 44 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 全尺寸皮卡

车型投诉每车龄年投诉数投诉指数
2020 Toyota Tundra456.70.16
2020 GMC Sierra 150045568.21.62
2020 Ford F-15053880.61.92
2020 Ram 150062293.22.21
2020 Chevrolet Silverado 1500717107.42.55

安全召回 (11)

EXTERIOR LIGHTING:HEADLIGHTS 案号 26V373000 · 2026-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

风险: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.

处置: ,Dealers will reprogram the body control module software, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.

BACK OVER PREVENTION:SOFTWARE 案号 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

风险: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

处置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

EQUIPMENT:OTHER:LABELS 案号 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

处置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES 案号 22V250000 · 2022-04-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

风险: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

处置: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 20V575000 · 2020-09-23

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: Reduced rearward visibility can increase the risk of a crash.

处置: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案号 20V467000 · 2020-08-10

摘要: Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.

风险: Electrical arcing can increase the risk of a fire.

处置: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 20V197000 · 2020-04-03

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

风险: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.

处置: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

EXTERIOR LIGHTING:HEADLIGHTS 案号 20V097000 · 2020-02-21

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

风险: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

处置: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.

TIRES:BEAD 案号 19V903000 · 2019-12-18

摘要: Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.

风险: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.

处置: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES 案号 19V805000 · 2019-11-12

摘要: Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.

风险: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.

处置: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.

SEATS:FRONT ASSEMBLY:RECLINER 案号 19V633000 · 2019-08-28

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

风险: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

处置: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2020 款 Ford F-150 有多少投诉?

NHTSA 收到 2020 款 Ford F-150 共 538 条投诉,约每车龄年 80.6 条。

2020 款 Ford F-150 最常见的问题是什么?

最常见的类别是变速箱/动力系统,占投诉的 39.0%。

2020 款 Ford F-150 有召回吗?

NHTSA 列出该年款 11 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Rearview Camera FMVSS 111 Noncompliance”(2021-08-03 开启,仍在进行中)。

2020 款 Ford F-150 现在还有人在投诉吗?

近 12 个月新增 32 条投诉,前 12 个月是 163 条,投诉速度在降温。

2020 款 Ford F-150 跟同类车比起来如何?

NHTSA 收到 2020 款 Ford F-150 的车主投诉共 538 条,折合每车龄年 80.6 条,以同车龄的车来说投诉比一般车多(投诉指数 1.92;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 73 名。与 Ford 其他车型相比,它的投诉率高 48%;与其他全尺寸皮卡相比则低 18%。