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Chrysler 各車款申訴與召回

一般 年增減 30% 以內

Chrysler 的 1 款車、9 個年款,NHTSA 累計收到 2,728 筆車主申訴與 36 件召回案。品牌平均每車齡年 49.8 筆,申訴數屬一般水準(指數 1.23)。

2,728申訴
49.8每車齡年申訴數
1.23申訴指數 對比全部追蹤車款
36召回案
538近 12 個月
6 件中 3 件進行中調查

分析

按年款看,品牌平均申訴率以 2018 年款最高(每年 125.4 筆),2024 年款最低(25.4 筆)。

Chrysler 車主抱怨引擎的比例高於整體:佔申訴 36.0%,是全部追蹤車款的 1.6 倍。近 12 個月車主提出 538 筆申訴,前 12 個月是 498 筆,增加 8%。

召回:追蹤年款合計 36 件召回案,以 2026 年收件最多(7 件),其中 2 件帶有勿駕駛或停戶外警告。有 6 件 NHTSA 調查涉及 Chrysler 車款,其中 3 件仍在進行。

車款

車款級距申訴每車齡年申訴數申訴指數趨勢近期動態召回調查最常見問題
Chrysler Pacifica 多人座休旅 2,72849.81.23 改善中年增減 30% 以內366 引擎

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

各年款 · 每車齡年申訴數

40.4 2018: 125.4 125.4 2018 2019: 46.1 46.1 2019 2020: 33.6 33.6 2020 2021: 69.3 69.3 2021 2022: 69.1 69.1 2022 2023: 51.5 51.5 2023 2024: 25.4 25.4 2024 2025: 16.8 16.8 2025 2026: 11.0 11.0 2026

全部車款平均: 40.4

車主在抱怨什麼

  • 引擎981 · 36.0% · 1.61×
  • 電系490 · 18.0% · 1.14×
  • 變速箱/動力系統390 · 14.3% · 1.22×
  • 轉向213 · 7.8% · 1.22×
  • 未指明或其他169 · 6.2% · 0.69×
  • 其他132 · 4.8% · 2.62×
  • 煞車102 · 3.7% · 0.62×
  • 安全氣囊與安全帶87 · 3.2% · 0.84×

對比全部車款: 1.00 = 全部車款平均

召回(依收件年份)

2017: 2 2 2017 2018: 5 5 2018 2019: 3 3 2019 2020: 2 2 2020 2022: 2 2 2022 2023: 3 3 2023 2024: 6 6 2024 2025: 6 6 2025 2026: 7 7 2026

勿駕駛/停戶外: 2

調查

  • Intermittent Loss of Electric Power Steering 進行中
    PE25009 · 初步評估 · STEERING:ELECTRIC POWER ASSIST SYSTEM · 開啟 2025-09-05 · Pacifica · 年款: 2018

    The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a stickin…

  • Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已結案
    PE24028 · 初步評估 · EQUIPMENT:ELECTRICAL · 開啟 2024-10-03 · 已結案 2025-06-05 · Pacifica · 年款: 2018

    On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…

  • Loss of motive power due to an internal wiring connector short. 進行中
    RQ24004 · 召回查詢 · ELECTRICAL SYSTEM:WIRING · 開啟 2024-02-27 · Pacifica · 年款: 2018, 2019, 2020, 2021, 2022, 2023

    On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023…

  • Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) 進行中
    RQ24001 · 召回查詢 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 開啟 2024-01-16 · 案號 26V362 · Pacifica · 年款: 2018

    On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupa…

  • Pedestrian alert sounds 已結案
    DP22005 · 缺陷請願 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 開啟 2023-01-27 · 已結案 2023-08-07 · 案號 22V063000 · Pacifica · 年款: 2018, 2019, 2020, 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

  • Transmission fault leading to loss of motive power 已結案
    PE22008 · 初步評估 · POWER TRAIN · 開啟 2022-07-22 · 已結案 2024-03-27 · 案號 23V010 · Pacifica · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024

    On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysl…