Chrysler 各车型投诉与召回
Chrysler 的 1 款车、9 个年款，NHTSA 累计收到 2,728 条车主投诉与 36 项召回案。品牌平均每车龄年 49.8 条，投诉数属一般水平（指数 1.23）。
分析
按年款看，品牌平均投诉率以 2018 款最高（每年 125.4 条），2024 款最低（25.4 条）。
Chrysler 车主抱怨发动机的比例高于整体：占投诉 36.0%，是全部跟踪车型的 1.6 倍。近 12 个月车主提出 538 条投诉，前 12 个月是 498 条，增加 8%。
召回：跟踪年款合计 36 项召回案，以 2026 年收件最多（7 项），其中 2 项带有勿驾驶或停户外警告。有 6 项 NHTSA 调查涉及 Chrysler 车型，其中 3 项仍在进行。
车型
| 车型 | 级别 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 调查 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|---|
| Chrysler Pacifica | MPV | 2,728 | 49.8 | 1.23 | 改善中 | 年增减 30% 以内 | 36 | 6 | 发动机 |
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
各年款 · 每车龄年投诉数
全部车型平均: 40.4
车主在抱怨什么
对比全部车型: 1.00 = 全部车型平均
召回（按收件年份）
勿驾驶／停户外: 2
调查
- Intermittent Loss of Electric Power Steering 进行中
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a stickin…
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已结案
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…
- Loss of motive power due to an internal wiring connector short. 进行中
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023…
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) 进行中
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupa…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Transmission fault leading to loss of motive power 已结案
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysl…