InsightArise Cars美国车主投诉指数
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Chrysler 各车型投诉与召回

较多 平稳

Chrysler 的 1 款车、8 个年款,NHTSA 累计收到 2,650 条车主投诉与 35 项召回案。品牌平均每车龄年 54.3 条,投诉比一般车多(指数 1.29)。

2,650投诉
54.3每车龄年投诉数
1.29投诉指数 对比全部跟踪车型
35召回案
565近 12 个月
3 / 6缺陷调查 · 进行中

分析

按年款看,品牌平均投诉率以 2018 款最高(每年 124.6 条),2025 款最低(16.7 条)。

Chrysler 车主抱怨发动机的比例高于整体:占投诉 36.5%,是全部跟踪车型的 1.6 倍。近 12 个月车主提出 565 条投诉,前 12 个月是 458 条,速度大致平稳。

召回:跟踪年款合计 35 项召回案,以 2024 年收件最多(6 项),其中 2 项带有勿驾驶或停户外警告。有 6 项 NHTSA 缺陷调查涉及 Chrysler 车型,其中 3 项仍在进行。

车型

车型级别投诉每车龄年投诉数投诉指数趋势近期动态召回缺陷调查最常见问题
Chrysler Pacifica MPV 2,65054.31.29 改善中平稳356 发动机

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

各年款 · 每车龄年投诉数

42.1 2018: 124.6 124.6 2018 2019: 45.6 45.6 2019 2020: 33.6 33.6 2020 2021: 68.7 68.7 2021 2022: 68.3 68.3 2022 2023: 52.0 52.0 2023 2024: 25.0 25.0 2024 2025: 16.7 16.7 2025

全部车型平均: 42.1

车主在抱怨什么

  • 发动机968 · 36.5% · 1.65×
  • 电气470 · 17.7% · 1.13×
  • 变速箱/动力系统382 · 14.4% · 1.24×
  • 转向196 · 7.4% · 1.14×
  • 内饰与配置165 · 6.2% · 0.69×
  • 其他128 · 4.8% · 2.67×
  • 刹车101 · 3.8% · 0.63×
  • 安全气囊与安全带81 · 3.1% · 0.8×

对比全部车型: 1.00 = 全部车型平均

召回(按收件年份)

2017: 2 2 2017 2018: 5 5 2018 2019: 3 3 2019 2020: 2 2 2020 2022: 2 2 2022 2023: 3 3 2023 2024: 6 6 2024 2025: 6 6 2025 2026: 6 6 2026

勿驾驶/停户外: 2

缺陷调查

  • Intermittent Loss of Electric Power Steering 进行中
    PE25009 · STEERING:ELECTRIC POWER ASSIST SYSTEM · 开启 2025-09-05 · Pacifica · 年款: 2018

    The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a stick…

  • Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已结案
    PE24028 · EQUIPMENT:ELECTRICAL · 开启 2024-10-03 · 已结案 2025-06-05 · Pacifica · 年款: 2018

    On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on …

  • Loss of motive power due to an internal wiring connector short. 进行中
    RQ24004 · ELECTRICAL SYSTEM:WIRING · 开启 2024-02-27 · Pacifica · 年款: 2018, 2019, 2020, 2021, 2022, 2023

    On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-202…

  • Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) 进行中
    RQ24001 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 开启 2024-01-16 · 案号 26V362 · Pacifica · 年款: 2018

    On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk o…

  • Pedestrian alert sounds 已结案
    DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 开启 2023-01-27 · 已结案 2023-08-07 · 案号 22V063000 · Pacifica · 年款: 2018, 2019, 2020, 2021, 2022

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

  • Transmission fault leading to loss of motive power 已结案
    PE22008 · POWER TRAIN · 开启 2022-07-22 · 已结案 2024-03-27 · 案号 23V010 · Pacifica · 年款: 2018, 2019, 2020, 2021, 2022, 2023, 2024

    On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysl…

常见问题

Chrysler 哪款车投诉最少?

Chrysler 的 1 款车、8 个年款,NHTSA 累计收到 2,650 条车主投诉与 35 项召回案。品牌平均每车龄年 54.3 条,投诉比一般车多(指数 1.29)。

Chrysler 车主最常抱怨什么?

Chrysler 车主抱怨发动机的比例高于整体:占投诉 36.5%,是全部跟踪车型的 1.6 倍。近 12 个月车主提出 565 条投诉,前 12 个月是 458 条,速度大致平稳。

Chrysler 有多少召回与调查?

召回:跟踪年款合计 35 项召回案,以 2024 年收件最多(6 项),其中 2 项带有勿驾驶或停户外警告。有 6 项 NHTSA 缺陷调查涉及 Chrysler 车型,其中 3 项仍在进行。