Chrysler: quejas y retiros por modelo
En 1 modelo Chrysler y 9 años-modelo, la NHTSA ha registrado 2.728 quejas de propietarios y 36 campañas de retiro. La marca promedia 49,8 quejas por año en circulación: un número de quejas habitual (índice 1,23).
Análisis
Por año-modelo, la tasa media de la marca es más alta en 2018 (125,4 al año) y más baja en 2024 (25,4).
Los dueños de Chrysler se quejan de Motor más que el promedio: 36,0 % de las quejas, 1,6× la proporción en el conjunto de vehículos seguidos. En los últimos 12 meses los dueños presentaron 538 quejas frente a 498 en los 12 meses anteriores: un aumento del 8 %.
Retiros: 36 campañas de retiro en los años-modelo seguidos, la mayoría recibidas en 2026 (7), 2 con aviso de no conducir o estacionar afuera. 6 investigaciones de la NHTSA afectan a modelos Chrysler, 3 de ellas aún abiertas.
Modelos
| Modelos | Segmentos | Quejas | Quejas por año en circulación | Índice de quejas | Tendencia | Actividad reciente | Retiros | Investigaciones | Problema más común |
|---|---|---|---|---|---|---|---|---|---|
| Chrysler Pacifica | Minivans | 2.728 | 49.8 | 1.23 | Mejorando | Variación interanual menor al 30 % | 36 | 6 | Motor |
1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.
Por año-modelo · Quejas por año en circulación
Promedio de todos los vehículos: 40.4
De qué se quejan los dueños
vs. todos los vehículos: 1.00 = Promedio de todos los vehículos
Retiros por año de recepción
No conducir / estacionar afuera: 2
Investigaciones
- Intermittent Loss of Electric Power Steering Abierta
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a stickin…
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. Cerrada
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on it…
- Loss of motive power due to an internal wiring connector short. Abierta
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023…
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) Abierta
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupa…
- Pedestrian alert sounds Cerrada
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Transmission fault leading to loss of motive power Cerrada
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysl…