Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2019-02-09 y el 2026-07-27. Mediana entre el incidente y la presentación: 4 días.
Análisis
El año-modelo anterior (2018) registró 11,4 quejas al año, más que este. El año-modelo siguiente (2020) registró 6,7 al año, menos que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 24 quejas, un 70 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Sistema de combustible (26,4 % de las quejas), seguido de Sistema eléctrico (20,8 %) y Interior y equipamiento (12,5 %). Las quejas de Sistema de combustible son aquí 6,1 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Sistema de combustible, los dueños mencionan sobre todo “fuel”, “pump”, “gasoline”, “included recall” y “diagnosed determined”. 6 quejas (8,3 %) describen un choque o incendio; los dueños mencionan 7 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 39 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (26 % de los incidentes). En los últimos 12 meses se presentaron 6 quejas.
La NHTSA registra 10 retiros de seguridad para este año-modelo. El 68 % de las quejas corresponde a componentes cubiertos por un retiro.
Retiros de seguridad (10)
STEERING:HYDRAULIC POWER ASSIST SYSTEM Número 21E103000 · 2021-12-23
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain JTEKT power steering gear assembly service parts for 2007-2021 Tundra and 2008-2022 Sequoia, part numbers 44250-0C160, 44250-0C131, 44250-0C170, and 11250-0C121. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Riesgo: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Solución: Dealers will inspect and replace the power steering gear assembly, free of charge. Owner notification letters were mailed on February 17, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TH01.
STEERING:HYDRAULIC POWER ASSIST SYSTEM Número 21V920000 · 2021-11-23
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2022 Sequoia and 2007-2021 Tundra vehicles. The power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak.
Riesgo: An oil leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Solución: Dealers will inspect and replace the power steering gear assembly as necessary, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB10 and 21TA10.
EXTERIOR LIGHTING:HEADLIGHTS Número 21V688000 · 2021-09-02
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Tundra vehicles. The headlight electrical circuits may power the high and low beams simultaneously, which could overheat the electrical connector.
Riesgo: An overheated electrical connector can increase the risk of a fire.
Solución: Dealers will modify the engine wire harness assembly and replace any damaged bulb, bulb connector, and/or headlight assembly as necessary, free of charge. Owner notification letters were mailed April 25, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB06 and 21TA06.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 20V682000 · 2020-11-04
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Riesgo: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Solución: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
EXTERIOR LIGHTING:TURN SIGNAL Número 20V410000 · 2020-07-15
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2020 Toyota Tundra vehicles equipped with LED headlight assemblies. Due to a wiring error, the front turn signals may not flash brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Riesgo: If the turn signals or hazard lamps do not flash brightly enough, other drivers may fail to see that the turn signal or hazard lamp functions have been activated, increasing the risk of a crash.
Solución: Toyota will notify owners, and dealers will modify the wire harness connected to the front turn signal bulbs free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-800-270-9371. Toyota's number for this recall is 20TB12/20TA12.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 20V012000 · 2020-01-13
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020.
On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Riesgo: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Solución: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
EQUIPMENT:OTHER:LABELS Número 19V244000 · 2019-03-27
Resumen: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Riesgo: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Solución: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
EQUIPMENT:OTHER:LABELS Número 18V900000 · 2018-12-19
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Tundra standard and long bed trucks equipped with a spray-in bed liner. The load carrying capacity modification label may have been incorrectly calculated. If the label is followed, the vehicle may be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Riesgo: An overloaded vehicle can increase the risk of a crash.
Solución: Toyota has notified owners, and provided corrected load carrying capacity labels, free of charge. The recall began on January 24, 2019. The recall number is J08. Owners may contact Toyota customer service at 1-888-270-9371.
EQUIPMENT:OTHER:LABELS Número 18V711000 · 2018-10-11
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra vehicles. The accessory all-weather floormats may have been counted twice when creating the load carrying capacity modification label, resulting in the capacity modification label incorrectly overstating the additional weight by 10 pounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Riesgo: Since the incorrect label is not within 1% of the additional weight, the vehicles are not compliant with the FMVSS.
Solución: All vehicle owners will be sent a corrected label. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Z.
ELECTRICAL SYSTEM:SOFTWARE Número 18V685000 · 2018-10-04
Resumen: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."
Riesgo: If the air bags do not deploy as intended, it can increase the risk of injury in a crash.
Solución: Toyota will notify owners, and dealers will update the software for the air bag ECU, free of charge. The recall began October 26, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0X. Note: 18V-122 was superseded by this recall. The software remedy also includes the updates to the software for 18V-122.
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