InsightArise CarsU.S. Owner Complaint Index
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2023 Ford Expedition problems, complaints & recalls

Far fewer Steady

NHTSA has received 64 owner complaints about the 2023 Ford Expedition, or 17.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.41, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #40 for fewest complaints per year. Against other Ford models its rate is 68% lower; against other Full-size SUVs it is 50% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-04-26 and 2026-07-22. Median delay from incident to filing: 13 days.

64Complaints
17.4Complaints per year on the road
0.41Complaint index vs. all tracked vehicles
8Recalls
14.1%Share involving a crash or fire
22Last 12 months

Analysis

The previous model year (2022) drew 23.8 complaints per year, more than this one. The following model year (2024) drew 26.5 per year, more than this one. In its first two years on the road the 2023 model collected 28 complaints, 66% lower than the average vehicle of the same model year.

The most common problem area is Electrical (17.2% of complaints), followed by Interior & equipment (15.6%) and Transmission / powertrain (14.1%). Within Electrical reports, owners most often mention “assistance”, “turned”, “diagnosed” and “front”. 9 reports (14.1%) describe a crash or fire; owners mention 7 injuries and 0 deaths.

Half of the reported incidents happened within 24 months of the model year's start; the busiest period was the second year (30% of incidents). In the last 12 months 22 new complaints were filed, versus 22 in the 12 months before — a steady pace.

NHTSA lists 8 safety recalls for this model year. 66% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles0.41
  • vs. other Ford models0.32
  • vs. other 2023 models0.41
  • vs. other Full-size SUVs0.5
  • Complaints in first 2 years on the road · vs. same-year average (28)0.34
  • #40 of 92 · 2023Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201842.9 per year1.02
  • 201963.1 per year1.5
  • 202059.9 per year1.42
  • 202140.5 per year0.96
  • 202223.8 per year0.57
  • 202317.4 per year0.41
  • 202426.5 per year0.63
  • 202517.9 per year0.43

Ford Expedition problems, complaints & recalls by model year ›

What owners complain about

  • Electrical11 · 17.2% · 1.09×
  • Interior & equipment10 · 15.6% · 1.74×
  • Transmission / powertrain9 · 14.1% · 1.21×
  • Body & structure8 · 12.5% · 1.36×
  • Engine7 · 10.9% · 0.49×
  • Brakes4 · 6.2% · 1.02×
  • Driver-assist systems4 · 6.2% · 1.08×
  • Other4 · 6.2% · 3.43×

vs. all vehicles: 1.00 = All-vehicle average

Electrical · Common terms in reports

  • assistance3
  • turned3
  • diagnosed3
  • front3

Interior & equipment · Common terms in reports

  • glass4
  • hand3
  • sunroof3
  • insurance3
  • feel3
  • hazard3

Transmission / powertrain · Common terms in reports

  • transmission4
  • park3

Problem areas: Transmission / powertrain · Engine · Interior & equipment · Airbags & seat belts · Electrical · Body & structure · Wheels, tires & suspension · Brakes · Lighting

When complaints were filed

2023: 9 9 2023 2024: 19 19 2024 2025: 20 20 2025 2026: 16 16 2026
  • Crashes reported: 5
  • Fires reported: 4
  • Injuries: 7
  • Deaths: 0

Vehicle age at incident

  • <1 yr21.9%
  • 1–2 yrs29.7%
  • 2–3 yrs25.0%
  • 3–5 yrs23.4%
  • 5+ yrs0.0%

Median age at incident: 24 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2023 · Full-size SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2023 Ford Expedition6417.40.41
2023 Chevrolet Tahoe21157.41.36

Safety recalls (8)

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE Campaign 26V368000 · 2026-06-09

Summary: Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

Risk: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES Campaign 26V204000 · 2026-03-31

Summary: Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.

Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL Campaign 26V104000 · 2026-02-20

Summary: Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Campaign 25V314000 · 2025-05-09

Summary: Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.

Risk: A loss of brake function increases the risk of a crash.

Remedy: Dealers will inspect the front brake line and replace the brake line or air cleaner outlet pipe, as necessary, free of charge. Owner notification letters were mailed May 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S47.

BACK OVER PREVENTION:SOFTWARE Campaign 25V315000 · 2025-05-09

Summary: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

EQUIPMENT:OTHER:LABELS Campaign 24V852000 · 2024-11-08

Summary: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Campaign 23V420000 · 2023-06-09

Summary: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

POWER TRAIN:AXLE ASSEMBLY Campaign 23V128000 · 2023-02-24

Summary: Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.

Risk: A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.

Remedy: Dealers will replace the front axle pinion gear set. If there is a broken front axle pinion, the entire axle assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S07.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2023 Ford Expedition?

64 complaints were filed with NHTSA for the 2023 Ford Expedition, or about 17.4 per year on the road.

What is the most common problem reported for the 2023 Ford Expedition?

The most common category is Electrical, accounting for 17.2% of complaints.

Does the 2023 Ford Expedition have any recalls?

NHTSA lists 8 safety recall(s) for this model year.

Is the 2023 Ford Expedition still generating complaints?

In the last 12 months 22 new complaints were filed, versus 22 in the 12 months before — a steady pace.

How does the 2023 Ford Expedition compare with similar vehicles?

NHTSA has received 64 owner complaints about the 2023 Ford Expedition, or 17.4 per year on the road — far fewer complaints than typical for a vehicle of its age (complaint index 0.41, where 1.00 is the average of all tracked vehicles). Among the 92 model-year 2023 vehicles we track, it ranks #40 for fewest complaints per year. Against other Ford models its rate is 68% lower; against other Full-size SUVs it is 50% lower.