InsightArise Cars美国车主投诉指数
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2023 款 Ford Expedition 问题、投诉与召回

少很多 平稳

NHTSA 收到 2023 款 Ford Expedition 的车主投诉共 64 条,折合每车龄年 17.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.41;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 40 名。与 Ford 其他车型相比,它的投诉率低 68%;与其他全尺寸 SUV相比则低 50%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-04-26 与 2026-07-22 之间。 事故发生到提交投诉的中位延迟:13 天。

64投诉
17.4每车龄年投诉数
0.41投诉指数 对比全部跟踪车型
8召回
14.1%涉及碰撞或起火的比例
22近 12 个月

分析

前一年款(2022)每年 23.8 条,比这一年款多。后一年款(2024)每年 26.5 条,比这一年款多。2023 款上路前两年累计 28 条投诉,比同年款车的平均低 66%。

最常见的问题类别是电气(占投诉 17.2%),其次是内饰与配置(15.6%)与变速箱/动力系统(14.1%)。在电气类投诉里,车主最常提到 “assistance”、“turned”、“diagnosed”与“front”。有 9 条投诉(14.1%)提到碰撞或起火;车主报告 7 人受伤、0 人死亡。

一半的事故发生在年款起算 24 个月内;最集中的时期是第二年(占 30%)。近 12 个月新增 22 条投诉,前 12 个月是 22 条,速度大致平稳。

NHTSA 列出该年款 8 项安全召回。 有 66% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.41
  • 对比 Ford 其他车型0.32
  • 对比其他 2023 年款0.41
  • 对比其他全尺寸 SUV0.5
  • 上路前两年的投诉数 · 对比同年款平均 (28)0.34
  • 第 40 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201842.9 每年1.02
  • 201963.1 每年1.5
  • 202059.9 每年1.42
  • 202140.5 每年0.96
  • 202223.8 每年0.57
  • 202317.4 每年0.41
  • 202426.5 每年0.63
  • 202517.9 每年0.43

Ford Expedition 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气11 · 17.2% · 1.09×
  • 内饰与配置10 · 15.6% · 1.74×
  • 变速箱/动力系统9 · 14.1% · 1.21×
  • 车身与结构8 · 12.5% · 1.36×
  • 发动机7 · 10.9% · 0.49×
  • 刹车4 · 6.2% · 1.02×
  • 驾驶辅助系统4 · 6.2% · 1.08×
  • 其他4 · 6.2% · 3.43×

对比全部车型: 1.00 = 全部车型平均

电气 · 投诉中常见的词

  • assistance3
  • turned3
  • diagnosed3
  • front3

内饰与配置 · 投诉中常见的词

  • glass4
  • hand3
  • sunroof3
  • insurance3
  • feel3
  • hazard3

变速箱/动力系统 · 投诉中常见的词

  • transmission4
  • park3

问题分类: 变速箱/动力系统 · 发动机 · 内饰与配置 · 安全气囊与安全带 · 电气 · 车身与结构 · 轮胎、轮毂与悬挂 · 刹车 · 灯光

投诉提交的年份

2023: 9 9 2023 2024: 19 19 2024 2025: 20 20 2025 2026: 16 16 2026
  • 报告碰撞: 5
  • 报告起火: 4
  • 受伤: 7
  • 死亡: 0

事故发生时的车龄

  • 1 年内21.9%
  • 1–2 年29.7%
  • 2–3 年25.0%
  • 3–5 年23.4%
  • 5 年以上0.0%

事故车龄中位数: 24 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 全尺寸 SUV

车型投诉每车龄年投诉数投诉指数
2023 Ford Expedition6417.40.41
2023 Chevrolet Tahoe21157.41.36

安全召回 (8)

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE 案号 26V368000 · 2026-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

风险: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

处置: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES 案号 26V204000 · 2026-03-31

摘要: Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.

风险: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

处置: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL 案号 26V104000 · 2026-02-20

摘要: Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

风险: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

处置: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS 案号 25V314000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2022-2024 Navigator and Expedition vehicles. The front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake function.

风险: A loss of brake function increases the risk of a crash.

处置: Dealers will inspect the front brake line and replace the brake line or air cleaner outlet pipe, as necessary, free of charge. Owner notification letters were mailed May 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S47.

BACK OVER PREVENTION:SOFTWARE 案号 25V315000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

风险: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

EQUIPMENT:OTHER:LABELS 案号 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

处置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 案号 23V420000 · 2023-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

风险: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

处置: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

POWER TRAIN:AXLE ASSEMBLY 案号 23V128000 · 2023-02-24

摘要: Ford Motor Company (Ford) is recalling certain 2023 F-150, Expedition, and Lincoln Navigator vehicles. The front axle pinion may not have been heat-treated, which can cause it to fracture.

风险: A fractured pinion can result in a loss of 4-wheel drive and may cause the front wheels to lock up, increasng the risk of a crash.

处置: Dealers will replace the front axle pinion gear set. If there is a broken front axle pinion, the entire axle assembly will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S07.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2023 款 Ford Expedition 有多少投诉?

NHTSA 收到 2023 款 Ford Expedition 共 64 条投诉,约每车龄年 17.4 条。

2023 款 Ford Expedition 最常见的问题是什么?

最常见的类别是电气,占投诉的 17.2%。

2023 款 Ford Expedition 有召回吗?

NHTSA 列出该年款 8 项安全召回。

2023 款 Ford Expedition 现在还有人在投诉吗?

近 12 个月新增 22 条投诉,前 12 个月是 22 条,速度大致平稳。

2023 款 Ford Expedition 跟同类车比起来如何?

NHTSA 收到 2023 款 Ford Expedition 的车主投诉共 64 条,折合每车龄年 17.4 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.41;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 40 名。与 Ford 其他车型相比,它的投诉率低 68%;与其他全尺寸 SUV相比则低 50%。