Ford Expedition 各年款问题、投诉与召回
在 9 个跟踪年款(2018–2026)中,NHTSA 累计收到 Ford Expedition 的车主投诉 1,856 条与 46 项安全召回,平均每车龄年 34.6 条,投诉数属一般水平(对全部跟踪车型的指数 0.86)。在全尺寸 SUV级别的 2 款车中,它的每年投诉数由少到多排第 2 名;级别平均是 33.5。
数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式
分析
趋势在恶化。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款比 2018与2019 款高 66%(每个年款早期投诉 41 条,早年是 28 条)。
2019 款的投诉率最高(每年 66.0 条),2023 款最低(17.2 条)。2019与2020 款的每车龄年投诉数,比这款车各跟踪年款的平均(34.6 条)高出五成以上。2023 款的每车龄年投诉数,比这款车各跟踪年款的平均(34.6 条)低四成以上。
综合所有跟踪年款,最常见的问题类别是变速箱/动力系统(占投诉 35.6%),其次是发动机(21.2%)与安全气囊与安全带(8.5%)。变速箱/动力系统类投诉在这里的比例是全部跟踪车型的 3.0 倍。有 67 条投诉(3.6%)提到碰撞或起火;所有年款合计报告 124 人受伤、0 人死亡。
近 12 个月车主提出 495 条投诉,前 12 个月是 471 条,增加 5%。近期投诉最多的是 2019 款(128 条)。综合各年款,一半的事故发生在年款起算 54 个月内。
召回:跟踪年款合计 46 项召回案,以 2025 年收件最多(16 项),其中 2 项带有勿驾驶或停户外警告。有 5 项 NHTSA 调查涵盖这款车,其中 2 项仍在进行,最近一项是“NU Car rental of vehicles with open recalls”(审计查询,2026-06-09 开启,仍在进行中)。
在跟踪的全尺寸 SUV中,其他每一款的每年投诉都比它少,包括 Chevrolet Tahoe。
各年款一览
| 年款 | 投诉 | 每车龄年投诉数 | 投诉指数 | 近 12 个月 | 召回 | 最常见问题 | |
|---|---|---|---|---|---|---|---|
| 2018 | 378 | 43.0 | 1.07 | 57 | 14 | 变速箱/动力系统 | 查看 › |
| 2019 ▲50%+ | 514 | 66.0 | 1.64 | 128 | 11 | 变速箱/动力系统 | 查看 › |
| 2020 ▲50%+ | 423 | 62.3 | 1.54 | 120 | 18 ⚠ | 变速箱/动力系统 | 查看 › |
| 2021 | 237 | 40.9 | 1.01 | 65 | 12 ⚠ | 变速箱/动力系统 | 查看 › |
| 2022 | 115 | 24.0 | 0.59 | 35 | 12 | 电气 | 查看 › |
| 2023 投诉最少 | 65 | 17.2 | 0.43 | 22 | 8 | 电气 | 查看 › |
| 2024 | 77 | 27.6 | 0.68 | 28 | 7 | 电气 | 查看 › |
| 2025 太新,暂不排名 | 37 | 20.7 | 0.51 | 30 | 6 | 电气 | 查看 › |
| 2026 太新,暂不排名 | 10 | 10.0 | 0.25 | 10 | 2 | 转向 | 查看 › |
▲50%+ = 高于该车型平均每车龄年投诉数 50% 以上. “太新,暂不排名”:上路未满两年,还不能称为投诉最少的年款。 1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。 上路前两年的投诉数: 对比同年款平均. 计算方式
趋势 · 对比同年款平均
上路前两年的投诉数 ÷ 全部车型平均 (1.00)
投诉提交的年份
近 12 个月: 495 · 前 12 个月: 471 年增减 30% 以内
问题分类
变速箱/动力系统 ›
661 · 35.6% · 3.05 对比全部车型 · 年增减 30% 以内
发动机 ›
394 · 21.2% · 0.95 对比全部车型 · 降温
安全气囊与安全带 ›
158 · 8.5% · 2.24 对比全部车型 · 升温
未指明或其他 ›
152 · 8.2% · 0.91 对比全部车型 · 升温
电气 ›
120 · 6.5% · 0.41 对比全部车型 · 年增减 30% 以内
车身与结构 ›
115 · 6.2% · 0.68 对比全部车型 · 年增减 30% 以内
轮胎、轮毂与悬挂 ›
50 · 2.7% · 1.07 对比全部车型 · 近期投诉太少,无法判断
刹车 ›
44 · 2.4% · 0.39 对比全部车型 · 降温
灯光 ›
43 · 2.3% · 1.49 对比全部车型 · 年增减 30% 以内
其他
36 · 1.9% · 1.05 对比全部车型 · 近期投诉太少,无法判断
驾驶辅助系统
36 · 1.9% · 0.34 对比全部车型 · 升温
燃油系统
27 · 1.5% · 0.34 对比全部车型 · 近期投诉太少,无法判断
转向
20 · 1.1% · 0.17 对比全部车型 · 近期投诉太少,无法判断
投诉达 40 条以上的问题分类才有专页。
事故发生时的车龄
事故车龄中位数: 54 个月
车主怎么说
At approximately 12:10 p.m. on October 5, 2026, we had just washed the Expedition and I was going to move it over to put it in the middle bay of the garage that is attached to the house.
While leaving a parking lot the vehicle was pulling out a parking spot in reverse, as the vehicle changed from reverse to drive, teh vehicle randomly started accelerating without cause, the gas pedal was not initiated and there was no pedal influence at all.
Driving to pick up my son from school (in a school zone under 20 mph) while my daughter was in the back seat, we hear a loud noise sounded like a gun shot, I immediately pull over somewhere safe got out and checked the outside of my car, didnt notice anything…
The 10 speed transmission has ALWAYS slipped and never shifted correclty. Taken to shop multiple times and was told thats just how the transmission changes on the newer Ford 10 speed transmissions.
When the vehicle is in motion, the transmission shifts very hard (with a loud audible "bang") between gears 4 and 5, and intermittently power is lost to the wheels (again, while the vehicle is in motion, you depress the accelerator, the engine revs up, but…
节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 全尺寸 SUV
| # | 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|
| 1 | Chevrolet Tahoe | 1,289 | 32.4 | 0.8 | 恶化中 | 年增减 30% 以内 | 28 | 发动机 |
| 2 | Ford Expedition | 1,856 | 34.6 | 0.86 | 恶化中 | 年增减 30% 以内 | 46 | 变速箱/动力系统 |
召回(按收件年份)
- 召回案: 46
- 勿驾驶/停户外: 2
- OTA 修复: 0
安全召回: 2018 (14) · 2019 (11) · 2020 (18) · 2021 (12) · 2022 (12) · 2023 (8) · 2024 (7) · 2025 (6) · 2026 (2)
调查
- NU Car rental of vehicles with open recalls 进行中
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at …
- Rearview Camera FMVSS 111 Noncompliance 进行中
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea…
- Seat Belt Retractor Pretensioner Inadvertent Deployment 已结案
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around th…
- Low-pressure fuel pump failure 已结案
On July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressu…
- Seat Belt Pretensioner Inadvertent Deployment 已结案
On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupant’s torso area. The complaints do n…