Ford Expedition 各年款问题、投诉与召回
在 8 个跟踪年款(2018–2025)中,NHTSA 累计收到 Ford Expedition 的车主投诉 1,762 条与 45 项安全召回,平均每车龄年 36.5 条,投诉数属一般水平(对全部跟踪车型的指数 0.87)。在全尺寸 SUV级别的 2 款车中,它的每年投诉数由少到多排第 2 名;级别平均是 34.5。
数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式
分析
趋势在恶化。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款比 2018与2019 款高 68%(每个年款早期投诉 41 条,早年是 28 条)。
2019 款的投诉率最高(每年 63.1 条),2023 款最低(17.4 条)。2019与2020 款的投诉率比这款车自己的平均高出五成以上,是最需要仔细查的年款。2023 款明显低于这款车的平均。
综合所有跟踪年款,最常见的问题类别是变速箱/动力系统(占投诉 36.1%),其次是发动机(21.9%)与内饰与配置(8.1%)。变速箱/动力系统类投诉在这里的比例是全部跟踪车型的 3.1 倍。车主投诉中反复出现的词:“transmission”、“gear”、“cam”、“shifting”与“phasers”。有 64 条投诉(3.6%)提到碰撞或起火;所有年款合计报告 116 人受伤、0 人死亡。
近 12 个月车主提出 445 条投诉,前 12 个月是 475 条,速度大致平稳。近期投诉最多的是 2019 款(107 条)。综合各年款,一半的事故发生在年款起算 53 个月内。
召回:跟踪年款合计 45 项召回案,以 2025 年收件最多(16 项),其中 2 项带有勿驾驶或停户外警告。有 5 项 NHTSA 缺陷调查涵盖这款车,其中 2 项仍在进行,最近一项是“NU Car rental of vehicles with open recalls”(2026-06-09 开启,仍在进行中)。
在跟踪的全尺寸 SUV中,其他每一款的每年投诉都比它少,包括 Chevrolet Tahoe。
各年款一览
| 年款 | 投诉 | 每车龄年投诉数 | 投诉指数 | 上路前两年的投诉数 | 对比同年款平均 | 近 12 个月 | 召回 | 最常见问题 | |
|---|---|---|---|---|---|---|---|---|---|
| 2018 | 372 | 42.9 | 1.02 | 37 | 0.42 | 58 | 14 | 变速箱/动力系统 | 查看 › |
| 2019 要特别留意的年款 | 484 | 63.1 | 1.5 | 19 | 0.24 | 107 | 11 | 变速箱/动力系统 | 查看 › |
| 2020 要特别留意的年款 | 400 | 59.9 | 1.42 | 18 | 0.32 | 104 | 18 ⚠ | 变速箱/动力系统 | 查看 › |
| 2021 | 230 | 40.5 | 0.96 | 52 | 0.85 | 67 | 12 ⚠ | 变速箱/动力系统 | 查看 › |
| 2022 | 111 | 23.8 | 0.57 | 34 | 0.46 | 36 | 12 | 电气 | 查看 › |
| 2023 投诉最少 | 64 | 17.4 | 0.41 | 28 | 0.34 | 22 | 8 | 电气 | 查看 › |
| 2024 | 71 | 26.5 | 0.63 | 54 | 0.77 | 26 | 7 | 电气 | 查看 › |
| 2025 | 30 | 17.9 | 0.43 | — | — | 25 | 5 | 电气 | 查看 › |
1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。 上路前两年的投诉数: 对比同年款平均. 计算方式
趋势 · 对比同年款平均
上路前两年的投诉数 ÷ 全部车型平均 (1.00)
投诉提交的年份
近 12 个月: 445 · 前 12 个月: 475 平稳
问题分类
其他
34 · 1.9% · 1.07 对比全部车型 · 近期投诉太少,无法判断
- hair5
- seat13
- row5
- accelerated6
驾驶辅助系统
33 · 1.9% · 0.33 对比全部车型 · 升温
- cruise17
- control18
- collision11
- adaptive7
燃油系统
25 · 1.4% · 0.33 对比全部车型 · 近期投诉太少,无法判断
- fuel22
- pump15
- gasoline9
- recall14
转向
13 · 0.7% · 0.11 对比全部车型 · 近期投诉太少,无法判断
- steering10
- wheel7
- lights illuminated4
- lane5
投诉达 40 条以上的问题分类才有专页。
投诉中常见的词
- transmission598
- gear329
- cam176
- shifting230
- phasers109
- hotline157
- diagnosed358
- loud182
事故发生时的车龄
事故车龄中位数: 53 个月
车主怎么说
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V344000 (Seat Belt). The contact stated that while driving 5 MPH with his wife seated in the passenger’s seat, the check engine warning light illuminated.
My 13 year old daughter and I were driving home from softball practice, and mid conversation, without warning, it felt like something rammed into us from the side of my car. We were coasting at a cool 40 miles per hour and were winding down after a long day.
The car has recalls since 2024? Some are serious safety issues if in an accident. Way too long for a remedy from FORD.
The car will lose power when trying to accelerate on the highway. The car’s transmission will completely shift out of a high gear while traveling 50+ mph at a time when you are trying to accelerate onto the highway or speed up to avoid another vehicle.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted.
节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 全尺寸 SUV
| # | 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|
| 1 | Chevrolet Tahoe | 1,210 | 32.5 | 0.77 | 恶化中 | 平稳 | 27 | 发动机 |
| 2 | Ford Expedition | 1,762 | 36.5 | 0.87 | 恶化中 | 平稳 | 45 | 变速箱/动力系统 |
召回(按收件年份)
- 召回案: 45
- 勿驾驶/停户外: 2
- OTA 修复: 0
安全召回: 2018 (14) · 2019 (11) · 2020 (18) · 2021 (12) · 2022 (12) · 2023 (8) · 2024 (7) · 2025 (5)
缺陷调查
- NU Car rental of vehicles with open recalls 进行中
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at…
- Seat Belt Retractor Pretensioner Inadvertent Deployment 已结案
On November 22, 2023, the Oï¬ce of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around …
- Low-pressure fuel pump failure 已结案
On July 29, 2024, the Oï¬ce of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pres…
- Seat Belt Pretensioner Inadvertent Deployment 已结案
On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupantâs torso area. The complaints do…
- Rearview Camera FMVSS 111 Noncompliance 进行中
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rea…
常见问题
Ford Expedition 哪个年款投诉最多?
2019 款的投诉率最高(每年 63.1 条),2023 款最低(17.4 条)。
Ford Expedition 是越做越好还是越差?
趋势在恶化。以上路前两年的投诉数、并与同年款其他车相比来衡量,2023与2024 款比 2018与2019 款高 68%(每个年款早期投诉 41 条,早年是 28 条)。近 12 个月车主提出 445 条投诉,前 12 个月是 475 条,速度大致平稳。
Ford Expedition 最常见的问题是什么?
综合所有跟踪年款,最常见的问题类别是变速箱/动力系统(占投诉 36.1%),其次是发动机(21.9%)与内饰与配置(8.1%)。车主投诉中反复出现的词:“transmission”、“gear”、“cam”、“shifting”与“phasers”。
Ford Expedition 跟其他全尺寸 SUV比起来如何?
在全尺寸 SUV级别的 2 款车中,它的每年投诉数由少到多排第 2 名;级别平均是 34.5。在跟踪的全尺寸 SUV中,其他每一款的每年投诉都比它少,包括 Chevrolet Tahoe。
Ford Expedition 有召回或进行中的调查吗?
召回:跟踪年款合计 45 项召回案,以 2025 年收件最多(16 项),其中 2 项带有勿驾驶或停户外警告。有 5 项 NHTSA 缺陷调查涵盖这款车,其中 2 项仍在进行,最近一项是“NU Car rental of vehicles with open recalls”(2026-06-09 开启,仍在进行中)。