InsightArise Cars美国车主投诉指数
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2021 款 Ford Expedition 问题、投诉与召回

一般 平稳

NHTSA 收到 2021 款 Ford Expedition 的车主投诉共 230 条,折合每车龄年 40.5 条,以同车龄的车来说投诉数属一般水平(投诉指数 0.96;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 60 名。与 Ford 其他车型相比,它的投诉率低 26%;与其他全尺寸 SUV相比则高 17%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2021-08-21 与 2026-08-30 之间。 事故发生到提交投诉的中位延迟:18 天。

230投诉
40.5每车龄年投诉数
0.96投诉指数 对比全部跟踪车型
12召回 · ⚠ 1
3.0%涉及碰撞或起火的比例
67近 12 个月

分析

前一年款(2020)每年 59.9 条,比这一年款多。后一年款(2022)每年 23.8 条,比这一年款少。2021 款上路前两年累计 52 条投诉,比同年款车的平均低 15%。

最常见的问题类别是变速箱/动力系统(占投诉 41.3%),其次是发动机(24.8%)与内饰与配置(8.3%)。变速箱/动力系统类投诉在这里的比例是全部跟踪车型的 3.5 倍。在变速箱/动力系统类投诉里,车主最常提到 “transmission”、“gear”、“shifting”、“cdf”与“drum”。有 7 条投诉(3.0%)提到碰撞或起火;车主报告 5 人受伤、0 人死亡。

一半的事故发生在年款起算 42 个月内;最集中的时期是第三到第五年(占 40%)。近 12 个月新增 67 条投诉,前 12 个月是 53 条,速度大致平稳。

NHTSA 列出该年款 12 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 90% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“NU Car rental of vehicles with open recalls”(2026-06-09 开启,仍在进行中)。

投诉指数

  • 对比全部跟踪车型0.96
  • 对比 Ford 其他车型0.74
  • 对比其他 2021 年款1.06
  • 对比其他全尺寸 SUV1.17
  • 上路前两年的投诉数 · 对比同年款平均 (52)0.85
  • 第 60 名/共 85 · 2021排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201842.9 每年1.02
  • 201963.1 每年1.5
  • 202059.9 每年1.42
  • 202140.5 每年0.96
  • 202223.8 每年0.57
  • 202317.4 每年0.41
  • 202426.5 每年0.63
  • 202517.9 每年0.43

Ford Expedition 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 变速箱/动力系统95 · 41.3% · 3.55×
  • 发动机57 · 24.8% · 1.12×
  • 内饰与配置19 · 8.3% · 0.93×
  • 车身与结构18 · 7.8% · 0.85×
  • 电气16 · 7.0% · 0.44×
  • 燃油系统10 · 4.3% · 1.0×
  • 其他4 · 1.7% · 0.94×
  • 刹车3 · 1.3% · 0.21×

对比全部车型: 1.00 = 全部车型平均

变速箱/动力系统 · 投诉中常见的词

  • transmission73
  • gear47
  • shifting26
  • cdf12
  • drum10
  • accelerate21

发动机 · 投诉中常见的词

  • engine recall24
  • notification engine18
  • exceeded reasonable26
  • reasonable amount26
  • amount recall25
  • received30

内饰与配置 · 投诉中常见的词

  • sunroof4
  • husband3
  • slowed3
  • shifting3
  • twice3
  • cause4

问题分类: 变速箱/动力系统 · 发动机 · 内饰与配置 · 安全气囊与安全带 · 电气 · 车身与结构 · 轮胎、轮毂与悬挂 · 刹车 · 灯光

投诉提交的年份

2021: 4 4 2021 2022: 48 48 2022 2023: 33 33 2023 2024: 40 40 2024 2025: 54 54 2025 2026: 51 51 2026
  • 报告碰撞: 3
  • 报告起火: 4
  • 受伤: 5
  • 死亡: 0

事故发生时的车龄

  • 1 年内6.1%
  • 1–2 年24.3%
  • 2–3 年10.0%
  • 3–5 年40.4%
  • 5 年以上19.1%

事故车龄中位数: 42 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2021 · 全尺寸 SUV

车型投诉每车龄年投诉数投诉指数
2021 Ford Expedition23040.50.96
2021 Chevrolet Tahoe44378.11.86

安全召回 (12)

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 26V402000 · 2026-06-24

摘要: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

风险: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

处置: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE 案号 26V368000 · 2026-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

风险: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

处置: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

SEAT BELTS:PRETENSIONER 案号 26V344000 · 2026-05-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

风险: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

处置: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES 案号 26V204000 · 2026-03-31

摘要: Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.

风险: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

处置: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.

VISIBILITY:SUN/MOON ROOF ASSEMBLY 案号 25V729000 · 2025-10-24

摘要: Ford Motor Company (Ford) is recalling certain 2021-2022 Expedition, Lincoln Navigator, 2021-2023 F-150, 2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The moonroof wind deflector clips may be inadequately attached to the moonroof frame, which can result in the wind deflector detaching from the vehicle.

风险: A detached wind deflector can become a road hazard and increase the risk of a crash.

处置: Dealers will inspect and repair the moonroof wind deflector as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 30, 2025.

BACK OVER PREVENTION:SOFTWARE 案号 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

风险: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

处置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 25V048000 · 2025-01-31

摘要: Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.

风险: Rearview camera failure can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

处置: Dealers will replace the rearview camera as necessary, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S05.

EQUIPMENT:OTHER:LABELS 案号 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

处置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 案号 23V420000 · 2023-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

风险: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

处置: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

ENGINE 案号 22V346000 · 2022-05-17

⚠ 停在户外/勿驾驶警告

摘要: Ford Motor Company (Ford) is recalling certain 2021 Expedition and Lincoln Navigator vehicles. An engine compartment fire may occur while driving or parked, even with the ignition in the "Off" position.

风险: A vehicle fire increases the risk of injury.

处置: Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. Interim owner notification letters informing owners of the safety risk were mailed May 25, 2022. Owners will receive a second letter once the remedy is available. Currently the remedy is available for vehicles equipped with heavy-duty radiator fan motors, and those letters were mailed July 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S36.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES 案号 22V250000 · 2022-04-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

风险: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

处置: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

AIR BAGS:SENSOR:SIDE IMPACT 案号 21V805000 · 2021-10-15

摘要: Ford Motor Company (Ford) is recalling certain 2022 Super Duty F-250, F-350, 2021 F-150, Expedition, and Lincoln Navigator vehicles. The front-door side impact pressure sensor modules may have been damaged during supplier assembly, which can cause the side impact air bags to not deploy properly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

风险: An air bag that does not deploy properly during a crash increases the risk of injury.

处置: Dealers will replace the driver and passenger front door side impact sensors, free of charge. Owner notification letters were mailed November 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C26.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2021 款 Ford Expedition 有多少投诉?

NHTSA 收到 2021 款 Ford Expedition 共 230 条投诉,约每车龄年 40.5 条。

2021 款 Ford Expedition 最常见的问题是什么?

最常见的类别是变速箱/动力系统,占投诉的 41.3%。

2021 款 Ford Expedition 有召回吗?

NHTSA 列出该年款 12 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“NU Car rental of vehicles with open recalls”(2026-06-09 开启,仍在进行中)。

2021 款 Ford Expedition 现在还有人在投诉吗?

近 12 个月新增 67 条投诉,前 12 个月是 53 条,速度大致平稳。

2021 款 Ford Expedition 跟同类车比起来如何?

NHTSA 收到 2021 款 Ford Expedition 的车主投诉共 230 条,折合每车龄年 40.5 条,以同车龄的车来说投诉数属一般水平(投诉指数 0.96;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2021 款车中,它的每年投诉数由少到多排第 60 名。与 Ford 其他车型相比,它的投诉率低 26%;与其他全尺寸 SUV相比则高 17%。