InsightArise Cars美国车主投诉指数
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2018 款 Ford Expedition 问题、投诉与召回

一般 降温

NHTSA 收到 2018 款 Ford Expedition 的车主投诉共 372 条,折合每车龄年 42.9 条,以同车龄的车来说投诉数属一般水平(投诉指数 1.02;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 46 名。与 Ford 其他车型相比,它的投诉率低 21%;与其他全尺寸 SUV相比则高 24%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-05-16 与 2026-08-20 之间。 事故发生到提交投诉的中位延迟:21 天。

372投诉
42.9每车龄年投诉数
1.02投诉指数 对比全部跟踪车型
14召回
2.7%涉及碰撞或起火的比例
58近 12 个月

分析

后一年款(2019)每年 63.1 条,比这一年款多。2018 款上路前两年累计 37 条投诉,比同年款车的平均低 58%。

最常见的问题类别是变速箱/动力系统(占投诉 32.5%),其次是发动机(31.5%)与轮胎、轮毂与悬挂(7.8%)。变速箱/动力系统类投诉在这里的比例是全部跟踪车型的 2.8 倍。在变速箱/动力系统类投诉里,车主最常提到 “transmission”、“gear”、“shifting”、“shifted”与“speed”。有 10 条投诉(2.7%)提到碰撞或起火;车主报告 25 人受伤、0 人死亡。

一半的事故发生在年款起算 69 个月内;最集中的时期是五年以后(占 63%)。近 12 个月新增 58 条投诉,前 12 个月是 91 条,投诉速度在降温。

NHTSA 列出该年款 14 项安全召回。 有 50% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Seat Belt Retractor Pretensioner Inadvertent Deployment”(2024-11-15 开启,已于 2025-07-23 结案)。

投诉指数

  • 对比全部跟踪车型1.02
  • 对比 Ford 其他车型0.79
  • 对比其他 2018 年款0.87
  • 对比其他全尺寸 SUV1.24
  • 上路前两年的投诉数 · 对比同年款平均 (37)0.42
  • 第 46 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201842.9 每年1.02
  • 201963.1 每年1.5
  • 202059.9 每年1.42
  • 202140.5 每年0.96
  • 202223.8 每年0.57
  • 202317.4 每年0.41
  • 202426.5 每年0.63
  • 202517.9 每年0.43

Ford Expedition 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 变速箱/动力系统121 · 32.5% · 2.79×
  • 发动机117 · 31.5% · 1.42×
  • 轮胎、轮毂与悬挂29 · 7.8% · 3.13×
  • 内饰与配置23 · 6.2% · 0.69×
  • 灯光22 · 5.9% · 3.77×
  • 电气18 · 4.8% · 0.3×
  • 车身与结构17 · 4.6% · 0.5×
  • 安全气囊与安全带11 · 3.0% · 0.79×

对比全部车型: 1.00 = 全部车型平均

变速箱/动力系统 · 投诉中常见的词

  • transmission95
  • gear51
  • shifting30
  • shifted20
  • speed37
  • accelerate23

发动机 · 投诉中常见的词

  • cam70
  • phaser38
  • rattling27
  • engine70
  • sound37
  • starting30

轮胎、轮毂与悬挂 · 投诉中常见的词

  • struts13
  • leaking13
  • shocks8
  • nuts7
  • lug6
  • remove5

问题分类: 变速箱/动力系统 · 发动机 · 内饰与配置 · 安全气囊与安全带 · 电气 · 车身与结构 · 轮胎、轮毂与悬挂 · 刹车 · 灯光

投诉提交的年份

2018: 11 11 2018 2019: 26 26 2019 2020: 16 16 2020 2021: 22 22 2021 2022: 33 33 2022 2023: 65 65 2023 2024: 68 68 2024 2025: 89 89 2025 2026: 42 42 2026
  • 报告碰撞: 8
  • 报告起火: 2
  • 受伤: 25
  • 死亡: 0

事故发生时的车龄

  • 1 年内5.6%
  • 1–2 年7.3%
  • 2–3 年4.3%
  • 3–5 年20.2%
  • 5 年以上62.6%

事故车龄中位数: 69 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 全尺寸 SUV

车型投诉每车龄年投诉数投诉指数
2018 Chevrolet Tahoe10311.90.28
2018 Ford Expedition37242.91.02

安全召回 (14)

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 26V402000 · 2026-06-24

摘要: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

风险: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

处置: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE 案号 26V368000 · 2026-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

风险: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

处置: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

SEAT BELTS:PRETENSIONER 案号 26V344000 · 2026-05-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

风险: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

处置: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.

SEAT BELTS:PRETENSIONER 案号 25V197000 · 2025-05-23

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

风险: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

处置: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER 案号 25V236000 · 2025-04-11

摘要: Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

风险: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.

处置: Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.

EQUIPMENT:OTHER:LABELS 案号 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

处置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

SEAT BELTS:PRETENSIONER 案号 24V099000 · 2024-02-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

风险: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

处置: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 案号 23V420000 · 2023-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

风险: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

处置: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

SEATS:MID/REAR ASSEMBLY 案号 18V805000 · 2018-11-14

摘要: Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.

风险: In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.

处置: Ford will notify owners, and dealers will inspect the second row center seat for any missing J-channel reinforcement brackets, replacing the center seat frame assembly as necessary, free of charge. An interim owner notification was sent on December 21, 2018. A second letter will be mailed once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S37

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 18V392000 · 2018-06-12

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.

风险: A fuel leak in the presence of an ignition source may increase the risk of a fire.

处置: Ford will notify owners, and dealers will replace the high pressure fuel pump and associated components, free of charge. The recall began July 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S17.

POWER TRAIN:AUTOMATIC TRANSMISSION 案号 18V213000 · 2018-04-04

摘要: Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.

风险: Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.

处置: Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 18V214000 · 2018-04-04

摘要: Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.

风险: If the gear shift cable clip becomes unseated or dislodged, the gear shift lever position may indicate that the transmission is in 'Park' when it may be in a different gear. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of a crash.

处置: Ford will notify owners, and dealers will inspect the shift cable locking clip and properly seat it, if necessary, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 18S10.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS 案号 18V058000 · 2018-01-16

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

风险: If the window does not automatically reverse when an obstruction is found, it can increase the risk of injury.

处置: Ford will notify owners, and dealers will inspect the second row window electronic control modules, and replace them as necessary based on their build date codes, free of charge. The recall began on February 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C01.

SEATS:MID/REAR ASSEMBLY 案号 17V775000 · 2017-12-01

摘要: Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."

风险: If the seat back is not adequately secured, and/or the seat occupant is improperly positioned, there can be an increased risk of injury in a crash.

处置: Ford will notify owners, and dealers will inspect the second row outboard seats for proper seat adjustment travel, replacing the seat frame assembly if necessary. Dealers will also inspect the bolts attaching the seat back to the seat base for the proper installation, correcting it as necessary. These repairs will be made free of charge. The recall began on January 10, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C20.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2018 款 Ford Expedition 有多少投诉?

NHTSA 收到 2018 款 Ford Expedition 共 372 条投诉,约每车龄年 42.9 条。

2018 款 Ford Expedition 最常见的问题是什么?

最常见的类别是变速箱/动力系统,占投诉的 32.5%。

2018 款 Ford Expedition 有召回吗?

NHTSA 列出该年款 14 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Seat Belt Retractor Pretensioner Inadvertent Deployment”(2024-11-15 开启,已于 2025-07-23 结案)。

2018 款 Ford Expedition 现在还有人在投诉吗?

近 12 个月新增 58 条投诉,前 12 个月是 91 条,投诉速度在降温。

2018 款 Ford Expedition 跟同类车比起来如何?

NHTSA 收到 2018 款 Ford Expedition 的车主投诉共 372 条,折合每车龄年 42.9 条,以同车龄的车来说投诉数属一般水平(投诉指数 1.02;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 46 名。与 Ford 其他车型相比,它的投诉率低 21%;与其他全尺寸 SUV相比则高 24%。