分析
前年式（2022）は年あたり 134.5 件で、この年式より多い。翌年式（2024）は年あたり 112.6 件で、この年式より多い。2023 年式は発売後2年間で 83 件の苦情を集め、同年式の平均的な車よりほぼ同じ水準でした。
最も多い問題領域はエンジン（苦情の 45.1%）で、次いでトランスミッション／駆動系（17.9%）、電装（11.4%）です。エンジンの苦情は、追跡中の全車種と比べて 2.0 倍の割合で発生しています。13 件（3.4%）は衝突または火災を伴い、負傷 2 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 29 か月以内に発生し、最も多い時期は3年目（39%）でした。直近12か月の新規苦情は 168 件で、その前の12か月は 151 件。11% の増加です。
NHTSA はこの年式について3 件の安全リコールを掲載しています。この年式は 4 件の NHTSA 調査の対象で、最新は「Loss of motive power due to engine failure post recall remedy」（エンジニアリング分析、2026-08-20 開始、現在も調査中）です。
安全リコール (3)
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 番号 25V274000 · 2025-04-24
概要: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
リスク: Engine failure increases the risk of a crash.
対策: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP 番号 24V674000 · 2024-09-12 · OTA 修正
概要: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
リスク: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
対策: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE 番号 22V903000 · 2022-12-08 · OTA 修正
概要: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
リスク: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
対策: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
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