불만 접수일은 2019-01-02부터 2026-10-07까지입니다. 사고 발생부터 접수까지 중앙값: 9일.
분석
이전 연식(2018)은 연간 16.2건으로 이 연식보다 적습니다. 다음 연식(2020)은 연간 46.1건으로 이 연식보다 많습니다. 2019년식은 출시 후 2년 동안 불만 65건을 기록해 같은 연식 평균 차량보다 18% 낮음 수준이었습니다.
가장 흔한 문제 영역은 변속기/파워트레인(불만의 24.9%)이며, 그다음은 엔진(19.0%), 연료계통(14.6%)입니다. 변속기/파워트레인 불만은 추적 중인 전체 차종 대비 2.1배 비율로 나타납니다. 25건(12.2%)은 충돌 또는 화재를 동반했으며 부상 16건, 사망 1건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 44개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(38%)입니다. 최근 12개월 신규 불만은 26건, 그 이전 12개월은 27건으로 4% 감소했습니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다. 이 연식은 NHTSA 조사 1건의 대상이며, 가장 최근 건은 “Electrical overstress”(공학 분석, 2019-04-19 개시, 2024-09-19 종결)입니다.
안전 리콜 (5)
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE 번호 20V024000 · 2020-01-17
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
위험: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
조치: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 번호 20V012000 · 2020-01-13
요약: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020.
On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
위험: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
조치: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
EQUIPMENT:OTHER:LABELS 번호 19V503000 · 2019-06-28
요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
위험: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
조치: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
EQUIPMENT:OTHER:LABELS 번호 19V244000 · 2019-03-27
요약: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
위험: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
조치: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER 번호 18V901000 · 2018-12-19
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
위험: A vehicle stall, especially when driving a high rate of speed, can increase the risk of a crash.
조치: Toyota has notified owners, and dealers will replace the CVT and torque converter, free of charge. The recall began April 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J17/J07.
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