불만 접수일은 2022-12-17부터 2026-09-05까지입니다. 사고 발생부터 접수까지 중앙값: 14일.
분석
이전 연식(2022)은 연간 21.7건으로 이 연식과 비슷합니다. 다음 연식(2024)은 연간 25.4건으로 이 연식보다 많습니다. 2023년식은 출시 후 2년 동안 불만 57건을 기록해 같은 연식 평균 차량보다 31% 낮음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 16.7%)이며, 그다음은 변속기/파워트레인(13.1%), 전기계통(13.1%)입니다. 11건(13.1%)은 충돌 또는 화재를 동반했으며 부상 4건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 12개월 이내에 발생했고, 가장 집중된 시기는 첫해(52%)입니다. 최근 12개월 신규 불만은 17건, 그 이전 12개월은 19건으로 11% 감소했습니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다.
안전 리콜 (5)
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 25V595000 · 2025-09-11
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
위험: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
조치: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
STEERING:COLUMN 번호 25V040000 · 2025-01-29
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
조치: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
STEERING 번호 24V878000 · 2024-11-21
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
위험: A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
조치: Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.
EQUIPMENT:OTHER:LABELS 번호 24V548000 · 2024-07-23
요약: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
위험: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
조치: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
STEERING:COLUMN 번호 23V480000 · 2023-07-12
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
조치: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
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