InsightArise Cars美国车主投诉指数
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2023 款 Toyota Corolla 问题、投诉与召回

较少 平稳

NHTSA 收到 2023 款 Toyota Corolla 的车主投诉共 83 条,折合每车龄年 22.6 条,以同车龄的车来说投诉比一般车少(投诉指数 0.54;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 48 名。与 Toyota 其他车型相比,它的投诉率低 34%;与其他紧凑型轿车相比则差不多。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-12-17 与 2026-08-05 之间。 事故发生到提交投诉的中位延迟:14 天。

83投诉
22.6每车龄年投诉数
0.54投诉指数 对比全部跟踪车型
5召回
13.3%涉及碰撞或起火的比例
18近 12 个月

分析

前一年款(2022)每年 21.4 条,比这一年款少。后一年款(2024)每年 25.8 条,比这一年款多。2023 款上路前两年累计 57 条投诉,比同年款车的平均低 31%。

最常见的问题类别是发动机(占投诉 16.9%),其次是变速箱/动力系统(13.3%)与电气(13.3%)。在发动机类投诉里,车主最常提到 “firmly restart”、“low”、“press”、“engine”与“smell”。有 11 条投诉(13.3%)提到碰撞或起火;车主报告 4 人受伤、0 人死亡。

一半的事故发生在年款起算 12 个月内;最集中的时期是第一年(占 53%)。近 12 个月新增 18 条投诉,前 12 个月是 19 条,速度大致平稳。

NHTSA 列出该年款 5 项安全召回。 有 37% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.54
  • 对比 Toyota 其他车型0.66
  • 对比其他 2023 年款0.54
  • 对比其他紧凑型轿车0.98
  • 上路前两年的投诉数 · 对比同年款平均 (57)0.69
  • 第 48 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201816.3 每年0.39
  • 201926.2 每年0.62
  • 202046.0 每年1.09
  • 202132.6 每年0.77
  • 202221.4 每年0.51
  • 202322.6 每年0.54
  • 202425.8 每年0.61
  • 202525.1 每年0.6

Toyota Corolla 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机14 · 16.9% · 0.76×
  • 变速箱/动力系统11 · 13.3% · 1.14×
  • 电气11 · 13.3% · 0.84×
  • 转向11 · 13.3% · 2.05×
  • 内饰与配置9 · 10.8% · 1.2×
  • 灯光8 · 9.6% · 6.14×
  • 安全气囊与安全带6 · 7.2% · 1.89×
  • 驾驶辅助系统6 · 7.2% · 1.26×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • firmly restart3
  • low6
  • press4
  • engine10
  • smell3
  • break3

变速箱/动力系统 · 投诉中常见的词

  • clutch5
  • documented3
  • following3
  • transmission4
  • normal3
  • defect3

电气 · 投诉中常见的词

  • gps3
  • distraction3
  • navigation3
  • infotainment3
  • screen3
  • system5

问题分类: 发动机 · 变速箱/动力系统 · 安全气囊与安全带 · 内饰与配置 · 电气 · 燃油系统 · 刹车 · 车身与结构 · 转向

投诉提交的年份

2022: 1 1 2022 2023: 33 33 2023 2024: 23 23 2024 2025: 18 18 2025 2026: 8 8 2026
  • 报告碰撞: 8
  • 报告起火: 3
  • 受伤: 4
  • 死亡: 0

事故发生时的车龄

  • 1 年内53.0%
  • 1–2 年21.7%
  • 2–3 年19.3%
  • 3–5 年6.0%
  • 5 年以上0.0%

事故车龄中位数: 12 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 紧凑型轿车

车型投诉每车龄年投诉数投诉指数
2023 Subaru Impreza41.10.03
2023 Mazda Mazda3123.30.08
2023 Nissan Sentra195.20.12
2023 Toyota Prius246.50.15
2023 Volkswagen Jetta4211.40.27
2023 Kia Forte6016.30.39
2023 Toyota Corolla8322.60.54
2023 Hyundai Elantra16544.91.07
2023 Honda Civic32688.72.11

安全召回 (5)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

STEERING:COLUMN 案号 25V040000 · 2025-01-29

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

处置: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

STEERING 案号 24V878000 · 2024-11-21

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.

风险: A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.

处置: Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.

EQUIPMENT:OTHER:LABELS 案号 24V548000 · 2024-07-23

摘要: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

风险: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

处置: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

STEERING:COLUMN 案号 23V480000 · 2023-07-12

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

处置: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2023 款 Toyota Corolla 有多少投诉?

NHTSA 收到 2023 款 Toyota Corolla 共 83 条投诉,约每车龄年 22.6 条。

2023 款 Toyota Corolla 最常见的问题是什么?

最常见的类别是发动机,占投诉的 16.9%。

2023 款 Toyota Corolla 有召回吗?

NHTSA 列出该年款 5 项安全召回。

2023 款 Toyota Corolla 现在还有人在投诉吗?

近 12 个月新增 18 条投诉,前 12 个月是 19 条,速度大致平稳。

2023 款 Toyota Corolla 跟同类车比起来如何?

NHTSA 收到 2023 款 Toyota Corolla 的车主投诉共 83 条,折合每车龄年 22.6 条,以同车龄的车来说投诉比一般车少(投诉指数 0.54;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 48 名。与 Toyota 其他车型相比,它的投诉率低 34%;与其他紧凑型轿车相比则差不多。