InsightArise Cars美国车主投诉指数
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2024 款 Toyota Corolla 问题、投诉与召回

较少 年增减 30% 以内

NHTSA 收到 2024 款 Toyota Corolla 的车主投诉共 71 条,折合每车龄年 25.4 条,投诉比一般车少(投诉指数 0.63;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 49 名。与 Toyota 其他车型相比,它的投诉率低 26%;与其他紧凑型轿车相比则高 16%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2023-10-29 与 2026-10-07 之间。 事故发生到提交投诉的中位延迟:5 天。

71投诉
25.4每车龄年投诉数
0.63投诉指数 对比全部跟踪车型
4召回
15.5%涉及碰撞或起火的比例
24近 12 个月

分析

前一年款(2023)每年 22.2 条,比这一年款少。后一年款(2025)每年 23.5 条,比这一年款少。2024 款上路前两年累计 57 条投诉,比同年款车的平均低 19%。

最常见的问题类别是变速箱/动力系统(占投诉 12.7%),其次是电气(12.7%)与刹车(12.7%)。有 11 条投诉(15.5%)提到碰撞或起火;车主报告 12 人受伤、1 人死亡。

一半的事故发生在年款起算 16 个月内;最集中的时期是第二年(占 48%)。近 12 个月新增 24 条投诉,前 12 个月是 26 条,减少 8%。

NHTSA 列出该年款 4 项安全召回。

投诉指数

  • 对比全部跟踪车型0.63
  • 对比 Toyota 其他车型0.74
  • 对比其他 2024 年款0.66
  • 对比其他紧凑型轿车1.16
  • 上路前两年的投诉数 · 对比同年款平均 (57)0.81
  • 第 49 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Toyota Corolla 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 变速箱/动力系统9 · 12.7% · 1.09×
  • 电气9 · 12.7% · 0.81×
  • 刹车9 · 12.7% · 2.11×
  • 发动机8 · 11.3% · 0.51×
  • 转向8 · 11.3% · 1.76×
  • 安全气囊与安全带5 · 7.0% · 1.84×
  • 驾驶辅助系统5 · 7.0% · 1.22×
  • 灯光5 · 7.0% · 4.51×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 变速箱/动力系统 · 安全气囊与安全带 · 未指明或其他 · 电气 · 燃油系统 · 刹车 · 车身与结构 · 转向

投诉提交的年份

2023: 2 2 2023 2024: 23 23 2024 2025: 32 32 2025 2026: 14 14 2026
  • 报告碰撞: 11
  • 报告起火: 0
  • 受伤: 12
  • 死亡: 1

事故发生时的车龄

  • 1 年内36.6%
  • 1–2 年47.9%
  • 2–3 年15.5%
  • 3–5 年尚未到
  • 5 年以上尚未到

事故车龄中位数: 16 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 紧凑型轿车

车型投诉每车龄年投诉数投诉指数
2024 Mazda Mazda3124.30.11
2024 Kia Forte269.30.23
2024 Subaru Impreza3211.50.28
2024 Nissan Sentra4114.70.36
2024 Toyota Prius4215.10.37
2024 Volkswagen Jetta4516.10.4
2024 Hyundai Elantra6121.90.54
2024 Toyota Corolla7125.40.63
2024 Honda Civic14250.91.26

安全召回 (4)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

STEERING 案号 24V878000 · 2024-11-21

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.

风险: A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.

处置: Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.

SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING 案号 24V708000 · 2024-09-20

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

风险: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

处置: Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

EQUIPMENT:OTHER:LABELS 案号 24V548000 · 2024-07-23

摘要: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

风险: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

处置: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。